To make a long story short, they are the most unprofessional people I’ve ever worked with. And I have done several re- models in my life. They employ undocumented workers who are unskilled in any trade. The workers needed to be supervised in every stage to make sure the work was done correctly. Terrible workmanship and cheap material use to increase their profit. They did it abide by the contract and refused to produce an itemized invoice from the get go which should have been a red flag.. They were fired in the middle of the project and have refused to refund the amount due. No permits were pulled. Their sales person used a different company on the contract.
Description of Work: Complete remodel of condominium including kitchen flooring bathrooms and etc.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
$30,000
Thomas H.
07/2016
2.0
electrician, flooring contractor, plumbing, home remodeling
+ 2 more
Ami showed up immediately and provided a good estaimate and began work within a few days. The price was fair, had the work been done properly. There were a few very frustrating issues. 1) they tore down the walls, but did not bother to put in new electrical wiring. Had to ask exra for that??!. 2) The sink pipes were not done properly so we now have "stinky pipes" when running the water. 3) Very expensive floor tile was laid on bumpy surface and had to be re-done. But we had to buy new tile ourselves $1,000 extra for me, and complained that I caused a delay. Oh boy. 4) Finishing job was so bad I had to completely re-sand the walls myself and paint them. 5) A few months after the shower glass was installed, all the tiles behind the mounts from floor to ceilign cracked.
Description of Work: Rennovation of bathroom.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0
$30,000
Bonnie K.
04/2016
1.0
home remodeling
+ -1 more
unknown
Description of Work: Did not return calls. Would not bother trying to contact them again
Rating Category
Rating out of 5
responsiveness
1.0
Response from Mr Build Construction
Good afternoon [Member Name Removed], I am really sorry to hear you have had to deal with this but I don't believe it was our company you were calling as we have not received any messages, calls or voicemails from you. If you are still in need of a remodel please don't hesitate to give us a call at (310) 275-4046 and we will most certainly return your call and schedule an appointment. If you could please also remove your comment that would be most appreciated. Thank you and we hope you have a great day. Mr Build Home Improvement
Jorn O.
01/2015
3.0
home remodeling
+ -1 more
Work was satisfactory.
Description of Work: Replace stairs and stair foundation.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$13,000
Response from Mr Build Construction
Hello Mr. Oulie, Thank you for leaving your thoughts. After reviewing our accounts, we do not have record of having done work for you. Would you mind providing the name of the Project Manager or contact that you worked with from Mr. Build Construction? We want to make sure that any concerns are addressed immediately. Thank you and we look forward to hearing from you soon. The Team at Mr. Build
Shai F.
09/2014
5.0
remodeling, home remodeling
+ 0 more
We moved into our house in Irvine about 4 years ago. The house was built back in 2001 and was never renovated, so we wanted to remodel our master bathroom and the kitchen (that was still having the original standard counter-top and cabinets). We collected quote from few local builders and once we met Ami there was immediate connection. Ami is super talent designer and professionalize in what he do, he show us many examples and provide amazing tips that caused the project to stay within our budget. Ami wasn't the cheapest and he wasn't the most expensive either, but regardless we knew all along that we want him to conduct our project. Finally, you can't go wrong with using this company and Ami in specific. He is a reliable and talent contractor and both my wife and I are glad that we choose him.
Description of Work: Partial bathroom and kitchen renovation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70,000
Vanessa H.
09/2014
5.0
remodeling, home remodeling
+ 0 more
Mr. Build came out and quickly helped me turn my vision into a reality. Workers were onsite everyday, and so was the project manager Jacob. Workers always completed the task that need to be completed set forth for that particular day/ Jacob always kept me involved in the project, and always encouraged me to ask questions. I am extremely happy with the equality of work that was done. And not to mention how fast the job was completed. Even with some changes that I had decided to do half way into the project. I would definitely recommend Mr.Build to friends and family , and I would absolutely hire them to do any other home remodeling projects I may have in the future.
Description of Work: My husband and I recently purchased our dream home in Beverly Hills. However I decided that I want to update some of the rooms in our house.Particularly the bathrooms and Kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800,000
Schmidt John C.
07/2014
5.0
home remodeling
+ -1 more
I had a wonderful experience. It was great. They were good. A young man named Jacob who was the person who facilitated everything and he was just wonderful. We had a previous contractor and we had problems with them. But with Jacob, there were no problems encountered. They used perfect materials. Jacob was helpful and he walked us through everything. All of the people who did the work were wonderful, they cleaned up after themselves all the time. It was just perfect. We walked out when they did the pouring of the wall, we went away for a while so we would not be bothered by the things. It was just really a wonderful experience and I don’t there was anything that we had problems with that at all.
Description of Work: I used the services of Mr. Build Construction. We had two different services done. We had kitchen remodel and bathroom remodel. The bathroom remodel was about a year and a half ago and the kitchen remodel was the year before that. They completely stripped the kitchen walls and put in new cabinets and counters. They replaced the dropped ceiling with a raised ceiling. We also had them do a lot of plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Response from Mr Build Construction
Thank you very much for taking the time to review us and especially for your wonderful review [member name removed]! We greatly enjoyed working with you and are very happy you and your family can fully enjoy your new home! Please do not hesitate to contact us again for your next project!
Susan T.
07/2014
5.0
plumbing, remodeling, home remodeling
+ 1 more
For me, my top priorities in any home improvement contractors are: 1. being prompt 2. being committed and 3. being able to deliver quality work on time as promised. Being Prompt- the crew was at my house everyday early morning between 7-8 am and left around 4-5 pm. If there was any day to wait for a process to be done or materials, etc then I would get notified on the time they will show up. This was helpful especially when you have a busy work schedule on top of this project so you can plan for the day and not waste any time waiting around. 2. Being Committed - the crew shows commitment in getting the work done. They would stay however long it takes to finish a certain process for that day. The PM would be at my house every day to check on status and ensure everything was on schedule. We would be in touch everyday either via call or text whenever I have questions even if it was after normal business hours. It was also a great experience to go with the PM to shop for all my materials especially I needed advice on many things since it was my first time (i.e. vanity, tubs, shower fixtures, tiles, etc.). I told the PM how I envision my bathrooms to come out and he was able to shop with me in getting that look. 3. Being able to deliver quality work in 2 weeks per bathroom - The crew was able to finish in 2 weeks per bathroom. There was no delay in the process at all. I had one bathroom with the tub and shower and the 2nd bathroom with the shower alone. Both bathrooms had different designs/look and they turned out great. I've gotten many compliments from my friends and family. My next potential project is kitchen remodeling and without a doubt I would know who to contact. :)
Description of Work: Bathroom Remodeling: I really needed to remodel my 2 old, old, old bathrooms. I wanted to demolish the entire 2 bathrooms and start from scratch basically (new toilets, tubs, shower fixtures, vanity, tiles, etc). I didn't keep anything from what I had before. I always have been putting this bathroom remodeling project off as I don't have the time and budget for it but it got to a point that I have the "this bathroom has to go" feeling. I began to get quotes from various contractors but I've decided to go with Mr. Build. The PM, Ami, was very personable and thorough when he described the process and quote. He gave me all the details that I needed upfront. There was no pressure in signing the contract or committing to anything that I was not comfortable with. This bathroom renovation project was one of my biggest home improvement projects. I was excited but at the same time really hoped that this project would turn out as how I expected at the time. Ami asked me to trust him and not to worry so I want to say that I'm glad I did. This project became a dream come true remodeling project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Mr Build Construction
Thank you for your review [member name removed]! Mr. Build Construction prides ourselves in not only our craftsmanship but also our team and the way they interact with our clients. It certainly pays off hearing great complements on all the hard work we have put in and the training we offer to our staff. We greatly enjoyed working with you and on your beautiful home! We hope to support you again in the future!
JEFFREY C.
08/2013
4.0
fencing, remodeling
+ 0 more
Overall, they were fine, but if I had to do it all over again, I'd go with a company that SPECIALIZES in fences. Job was adequate on the fence, but I had to intervene a few times (redo a placement so the width meets with code, lower handrailing, etc.) so that the job was done correctly. Also, the quality of the wood they used was not the best, and we've had a lot of splitting - plus, we did board-on-board, and they didn't stain the entire board before putting it up. I would re-hire them for general contracting work, however.
Description of Work: Fencing and some general contracting work. Their bid was fair and on the lower end.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$7,000
Schmidt John C.
04/2011
5.0
home remodeling
+ -1 more
The remodeling project went very well. Jacob, the project manager, did an outstanding job. The estimate was received with in a couple of days. Jacob always returned calls promptly. If he was running late for an appointment always called. The job was done on time without any extra charges. Jacob was very helpful with the design and implementation and went with us to choose the granite and back splash. If there was any problem or change his answer was always "no problem" and he took care of it. The project took about four weeks. There were some mistakes but they were always corrected. There was someone working on the project every day except Sunday. The workers were very polite and friendly and left the job site clean every day.
Description of Work: Complete kitchen remodel with new granite counter tops, cabinets, sink, faucet, lighting and plugs. New 200 amp electric panel. Family room painted, two walls dry walled, crown molding installed and existing 6 doors refinished. New granite counter top, sink and faucet in powder room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Response from Mr Build Construction
Thank you for being a loyal customer with Mr. Build Construction! Thank you for your dedication in also providing us with feedback on both the projects with worked with you. We are very proud of your work and very grateful for having such wonderful clients who continue to refer us. We look forward to future projects with you and your family!
Michael G.
07/2010
5.0
home remodeling
+ -1 more
Overall we thought the job went well. Mr. Build gave us a reasonable estimate and said that the crew would be (a) the same crew every day and (b) employees of the company. Both were true. The project manager came every day to check on the project and was normally available by phone or text message. The tile job and the shower quality were outstanding. Since we've had our bathroom done, I've looked at other bathroom tile jobs, including those in commercial buildings and our job was great. There was a problem with the color of the tile after they put up about 15 sq. ft. of the tile near the top of the shower and the company removed the tile, contacted the tile vendor, and had it replaced with tile that more closely matched the other tile they put in. They were pretty proactive about solving issues when they came up and none of our requests resulted in a change order or additional payment. Now the bad... The project manager originally estimated the job at 2 weeks and it took more than 3 weeks until the last knob was screwed into the vanity drawers. The color of the vanity didn't quite match the sample that we chose, wihch we used to pick medicine cabinets (purchased seperately by us). Mr. Build had to have the cabinets re-stained and the re-staining process very slightly warped the cabinet doors, so there is more space at the top than the bottom of the cabinet when it closes - which you have to look closely to detect. After the medicine cabinets were installed, they were slightly mis-aligned (I guess a level wasn't used) and we had to make them fix it - which they did without question. Finally, we bought 8" spread faucets and they drilled the holes for the handles un-evenly for each faucet, so on each faucet there is one handle that is about 1/4" closer to the spout than the other. Since the faucet mis-spacing is symmetrical, I think it was on purpose, but I didn't like the way that was done. It could not have been fixed without significant hassle because they would have had to get a new piece of stone and a lot of work re-done. Overall, the bathroom looks great and I would use Mr. Build again. They definitely will do the work that they are contracted to do and (mostly) to the quality that one would expect. If you use them, make sure they use a level and a ruler for everything and expect the job to take longer than estimated. My theory on the length of the job is that I would rather it take a few days longer (especially if I'm not paying more) and be done right vs. rushed and done wrong. The length of the job vs. the estimated length should be the least of your concern while quality should be the most when thinking about a remodel.
Description of Work: Remodeled our bathroom. Replaced a tub with a shower, added frameless shower door. Replaced a vanity with two sinks. Replaced carpeting with tile. Replaced a large mirror with 2 mirrored medicine cabinets. Added recessed lighting. Replaced a toilet.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Response from Mr Build Construction
Thank you [member name removed] for taking the time to provide us with such a detailed review for our improvement. Mr. Build Construction prides ourselves in our detailed work and have taken action on your comments. Should our clients not be 100% satisfied with our work, we strongly encourage them to point on the details for the team to make complimentary changes whether large or small. Estimates can always be take more/less time depending on the satisfaction of the customers because even the tiniest detail can become a bad experience and we want our clients to be fully happy with the quality of work and detail in the home they will spend the rest of their lives in. We hope to support you again in the future and really appreciate your feedback!
The process started well. Mr. Build provided a schedule of payments based on their progress that was well-documented and easily understood. We had also requested that we get the structure permitted, so Mr. Build took care of that for us as well. Things went well as long as permits were needing to be approved, but once all the permits were approved, it became more difficult to work with them. It seemed like they may have underbid the project and wanted to cut corners, and always do the "quick & dirty" option. Some examples: (1) We bought a wall-mount faucet for the bathroom, but they didn't install it correctly and refused to fix it properly, instead they "jury-rigged" it to make it work and it looked pretty bad and didn't really work properly. Basically we had to have it replaced by another contractor after Mr. Build was gone. (2) We had a split unit (heating + A/C) that we ordered separately and Mr. Build said they could install without any problem. It seemed they were scratching their heads trying to figure out how it worked, so we offered (twice) to bring in a Heating & A/C specialist to do it, but Mr. Build insisted they could do the job. Ultimately, they couldn't, and in the process kinked the copper coolant tubing (and refused to reimburse us for the replacement), so we had to bring in a Heating & AC specialist to do the work. (3)Installed a mirror in the bathroom (again, the "quick & dirty" method), and 2 days later it fell off the wall and broke, breaking a towel rack in the process (thankfully nobody was in the bathroom at the time) - they refused to replace the mirror, stating they didn't know why it fell off, essentially blaming us. (4)Installed rain gutters, but when I decided to test them, the water ran off the roof, in between the fascia board and the gutters - essentially not functional - also they used the cheapest plastic/vinyl rain gutters you can possibly find....in the end they fixed it by extending the roof shingles farther out and used silicone caulking to seal the gap which seemed to fix it. (5) When they installed the bamboo floors, they wanted to charge us something like $300 just for the MDF moulding(!) This is something that they sell at some of the home improvement stores for like $50! So, while things seems to go well at the beginning of the job, the problems at the end ruined what we thought was a good relationship w/Mr. Build.
Description of Work: Built a rec room/guest room behind our house. They did everything, plans, foundation, framing, drywall, insulation, plumbing, electrical, all the way to a finished structure where we could move our furniture into it.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$50,000
Response from Mr Build Construction
IF IT HELPS AT ALL TO KNOW, THE PROJECT MANAGER WHO RAN YOUR PROJECT WAS FIRED FOLLOWING A COMPLAINT FROM ONE OF OUR CLIENTS. WE FIRED THE PROJECT MANAGER IN THE MIDDLE OF THE PROJECT AND REPLACED HIM WITH ANOTHER PROJECT MANAGER AS SOON AS WE FOUND OUT ABOUT SOME SHORT CUTS THAT HE TRIED TO IMPLEMENT AT THAT WORK PLACE. MR. BUILD’S REPUTATION IS WELL KNOWN IN THE INDUSTRY AND AMONGST THEIR CLIENTS AND COULD NOT ALLOW SUCH THING TO HAPPEN. I WISH THAT YOU WOULD HAVE CALLED OUR OFFICE TO LET US KNOW ABOUT THE DIFFICULTIES THAT YOU HAD WITH THAT PROJECT MANAGER. HAD WE FOUND OUT THAT THERE WERE ANY ISSUES THAT WERE NOT TO YOUR LIKENESS, HE WOULD HAVE BEEN FIRED RIGHT THERE AND THEN, AND WE WOULD HAVE COMPLETED THE WORK WITH ANOTHER PROJECT MANAGER TO YOUR SATISFACTION. MR. BUILD HAS BEEN CONDUCTING BUSINESS IN CALIFORNIA FOR OVER 30 YEARS NOW AND HAS NEVER LEFT AN UNSATISFIED CLIENT. WE SINCERELY APOLOGIZE FOR THE INCONVENIENCE YOU HAVE SUFFERED. DAVID ASULIN OWNER
02/2007
5.0
electrician
+ -1 more
The work performed by excellent. They do a dependable job. We have been happy with their service every time that we have used this company. The workers are knowledgeable and honest. I have recommended them to others.
Description of Work: They upgraded our electrical to 220 amps. They installed a new circuit box. They also did the wiring for our new heating and air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Mr Build Construction
Thank you for taking the time to review us and for your business! Mr. Build Construction not only specializes in remodeling but also all the related matters to your home - electrical, wiring, insulation, etc. We hire the best team according to their specialties to complete each task to ensure high quality work and customer satisfaction. Thank you for your continual loyalty with Mr. Build Construction!
02/2007
4.0
electrician
+ -1 more
The wiring work is great. I would say that they did an average to poor job on the clean up and patch work. I thought the workers were friendly and easy to get along with. I do not care to discuss the price. Let s just say it was average. I am not sure if I would use this company again. I d say 70/30; 70% yes to a 30% no. It would depend on the job.
Description of Work: Mr. Build Construction did a complete rewiring job of our older 2500 square-foot, two-story home. They upgraded it also to a 200 amp system. They did all the clean up work also.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Build Construction
Thank you for taking the time to review us and for your feedback on our improvement. From 2007 we have brought on a new management team and have greatly improved our staff skill set and attention to detail. Please feel free to contact us for any future work you are looking for so we can help change your 70% confidence to 100%. Your detailed and honest reviews have helped us see the concerns of our clients and follow through. Thank you for your business!
02/2007
5.0
remodeling
+ -1 more
I would highly recommend Mr. Build. I am very happy with them and their work. They worked consistently everyday until the job was finally completed. They made sure everything was perfect and that we did not have any questions left unanswered. I am very pleased with their work and I would gladly put in a good word for them.
Description of Work: I had one of my bathrooms and one of my bedrooms remodeled by Mr. Build. Out of the 1600 square foot that my home is, this job consisted of about 200 square foot of that. Basically, what they did was expand, apply sheetrock and installed lighting fixtures, ceramic tile and carpeting as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Response from Mr Build Construction
Thank you for your kind referral! Mr. Build Construction strives to ensure all clients are 100% satisfied with our work and our staff. We highly encourage our clients to ask questions or express any concern at all times. Communication is key! Thank you again for your business!
02/2007
5.0
roofing
+ -1 more
The work was done with excellent time and quality. They made sure to answer all of my questions and I was very pleased with the service. I would recommend this company to anyone in a heart beat! They were very friendly and the price was good too.
Description of Work: I have a two bedroom home that needed to have a roof replacement. The one car garage roof was also replaced. All of the work was done by this company. They stripped both roofs and replaced them with asphalt shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Mr Build Construction
Thank you for taking the time to review us and for your kind recommendations! Mr. Build Construction is skilled in all parts of the home and hire only the best to fix/remodel/build your dreams.
L J.
08/2006
5.0
remodeling
+ -1 more
We were very pleased with all of the work done in our home by Mr. David Asulin and his company, Mr. Build Construction. Mr. Asulin was a pleasure to work with at all stages of the job. He always made us feel completely comfortable with asking any questions about the work and the process. We had not done any work with a contractor before this and had concerns due to horror stories that we all have heard. David Asulin of Mr. Build Construction was recommended by a professional colleague of ours, and was as wonderful and reliable as the person had stated. He proved to be completely professional with an outstanding work ethic. What he said would be done was done within the time frame given. We were never told it would cost more than stated (unless we changed the plans) and his calm demeanor was priceless for us. Our home is beautifully remodeled to our great delight thanks to Mr. Build Construction.
Description of Work: Mr. Build Construction is a construction company that showed us professional commitment and an excellent work ethic throughout the remodeling of our home. They handle all general contracting work, new homes, remodeling, etc. We found everyone with the company as well as any sub-contractors used to be equally professional and great to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200,000
Response from Mr Build Construction
Thank you for taking the time to review us and we are delighted to hear you love your remodeled home! Mr. Build Construction hires the best and uses the best quality products to ensure the finished product exceeds your expectations, but also to ensure you enjoy working alongside us during the procedure. Home remodeling is stressful for the home owners and our aim is to eliminate that as much as possible. Thank you for your business!
Contact information
18100 Von Karman Avenue, Suite 850, Irvine, CA 92612
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Electrical,
Plumbing,
Flooring Sales and Installation,
Roofing,
Insulation,
Heating and Air Conditioning,
Gutters,
Fencing,
Drywall,
Unfinished Carpentry
FAQ
Mr Build Construction is currently rated 4.2 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 3:00 PM
Mr Build Construction accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mr Build Construction offers free project estimates.
No, Mr Build Construction does not offer eco-friendly accreditations.
No, Mr Build Construction does not offer a senior discount.
Yes, Mr Build Construction offers emergency services.
No, Mr Build Construction does not offer warranties.
Mr Build Construction offers the following services: GENERAL REMODELING OFFERED, INCLUDING: KITCHENS, BATHROOMS, ROOM ADDITIONS, CUSTOM HOMES, DECKS, WINDOWS, DOORS, FIREPLACES, BBQS, ELECTRICAL, INTERIOR/EXTERIOR PAINT, AND MORE.
Contact information
18100 Von Karman Avenue, Suite 850, Irvine, CA 92612