Your satisfaction is guaranteed! We use 100% natural cleaning products that are environmentally safe for everyone in your home, or office..no toxic smells or residue make for an even cleaner environment for our customers! Improve your health health by going green! Full Home Cleaning Packages include all the basics plus all baseboards, window sills, ceiling fans, light switches and fronts of cabinets at NO extra cost to you! Construction Clean Up Services and Move-In/ Out cleanings Include all the basic cleaning services+ Blind Detailing Insides of all cabinets, drawers and closets Interiors of all window panes Full exterior detail of fans and vents Vacation Rentals are no longer a hassle! We can handle all your vacation homes needs: Stocking Laundry Basic Maintenance Giving it sparkling Hotel feel Our vacation home maintenance package is designed to give home owners confidence that their home will be properly kept whether its rented out regularly or just needs to be dusted..we'll keep it fresh, stocked and orderly! Our prices are based on individual needs and service requirements; therefore always competitive and fair. Our staff members are fully trained and background checked; with a clean, friendly and attentive demeanor. Cleanings crews always stay the same for consistent service with specialists you know! Follow-up and customer satisfaction is our number one priority!
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Vacation Rental Specialist. Event Set-Up & Clean-Up. Residential Housecleaning. Move In & Out Services. Real Estate & Home Staging Cleaning. Commercial Maintenance. Post Construction Cleans.
First of all I want to make it clear that the cleaners did a very good job. They even cleaned off the leaves on my artificial palm tree that had a layer of fine dust on it. The problem I had was with scheduler's. The first appt. I made no one showed up - no call - nothing. I called them to see what the problem was and I was told that they didn't have me down for an appt. and that they did not have anyone they could send to do the job. So, I thought anyone could make a mistake so I re-scheduled for approximately a week later and the time came around and no one showed up. I was so mad that I called Angie's List to see how I could get my money back and they were very nice but was told I had to fill out some form to get my money back. Well about 10 min's later and 1 hour after the cleaners were supposed to be at my house I got a call saying that they were 5 minutes away and that they didn't have a phone number for me so they couldn't call me to let me know they were running late. Since they were so close and I really needed my house cleaned I said OK. Again, the cleaners did a very good job - but I will not use their services again because I cannot count on the scheduling.
Description of Work: They did a deep cleaning of my home after some re-modelling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$159
Nancy K.
08/2014
5.0
house cleaning
 + -1 more
They called to ask if they could arrive earlier than expected, they dug in and went to work immediately. There were four women cleaning my house, and they knew exactly what to do and how to do it. The actual price includes the tip for excellent service!
Description of Work: Deep clean my house after a renovation, a house cleaning "plus" job because everything was dusty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kami J F.
08/2014
4.0
house cleaning
 + -1 more
We purchased an Angie's List deal for a deep cleaning service. We received an email shortly after to set up a date and time for the cleaning. I was a little disappointed because the cleaners were late and I specifically stated I needed them to arrive on time as I had an appointment. As for the cleaning I felt as though the cleaning was not as thorough as would have liked it to be, unfortunately.
Description of Work: Angie's List Deal for a Deep Cleaning
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
$160
Judy / Lewis H.
08/2014
3.0
house cleaning
 + -1 more
Originally I had purchased the deal before I was ready to use it and I spoke to the provider to inform them of this and they said that was fine I could redeem it at anytime. I finally was ready to use the deal and I was speaking with an Angie's List representative about it and I was informed that the coupon had expired and was already marked as redeemed by the provider when in fact I had never used it. I spoke to the provider about this and they said it was probably just an error but I could still redeem the coupon but for a fee. I decided not to continue with this provider as I do not feel comfortable with them anymore. They said I could get a refund and I have requested one from Angie's List.
Description of Work: I purchased a Big Deal for a Housecleaning Crew for a Day.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
$149
Response from Mother Earth Maids California
This is the last email we received from this client: ----- Forwarded Message ----- From: [member name and email removed] To: Natalie Miranda Cc: [member name removed and email] Sent: Wednesday, February 6, 2013 1:42 PM Subject: Re: Home Cleaning-Big Deal Special Hi Miranda, We will need to use this cleaning service within the next 1-3 months. I will email you when ready. We are trying to sell our house and will need it cleaned once we sell. Thank you, [member name removed] [member phone # removed] If you note the date it was well over 18 months ago..We had no problem honoring the coupon, with the fee of $15 since the special she purchased was no longer available..Via our fine print on all specials..it reads: Purchased value of coupon has no expiration, but promotional value expires 6 months from date of purchase. We are very fair. We always want to make sure everyone can get use out of their purchases..
Iskander A.
08/2014
2.0
house cleaning
 + -1 more
I purchased a deal for 3 hours of cleaning with 3 people. She came and had 4 girls with her, and said that since there were 4 girls, I would only get 2 hours. It did not seem like one of them had much experience cleaning, as she spent 40 minutes cleaning a small bathroom. The girls were not communicating with eachother either. I saw one of them clean the oven, and then a few minutes later, another girl went and cleaned it again. This was time that should have been spent cleaning things that had not already been cleaned.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
4.0
professionalism
2.0
punctuality
2.0
$159
DANA B.
08/2014
5.0
house cleaning
 + -1 more
I love this company based on the work they did for my mom. With that one I was a new customer and I was asked to prioritize what I wanted done. That crew was fabulous! Since I was not a new customer I was not given an email list to prioritize. When the team arrived the lead asked what I wanted done after we cleared up this was not a move-out or move-in situation. Based on what I had seen before I said everything you can get done, but please make sure you do the baseboards. If this had been the first time I would have been pleased. But after seeing what the other team did at my moms house I was a little disappointed as I found things missed. Since they had a busy day four people rather than three showed up, but they were done in about two hours. There were a few things missed when moving items on the counter tops, and the refrigerator was not done in the same detail manner as i had seen before. I will still recommend them, and still use them again. I love what they work with, no harsh chemicals and every thing looks so much better afterwards with no chemical smell. I have recommended them to several people and everyone has been very pleased.
Description of Work: Three people for three hours of house cleaning. Dusted baseboards, fans, window sills, as well as furniture. Clean bathrooms and kitchen as well as all floors.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Brian C.
08/2014
5.0
house cleaning
 + -1 more
It was good. Scheduling was very easy. The sent three people and they were here for three hours. They were very thorough.
Description of Work: I bought a Big Deal for $159 for a deep cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$159
Andrey S.
08/2014
3.0
house cleaning
 + -1 more
All the reviews were great for this company but they did just an ok job. They had to reschedule a couple of times and they had a fixed time limit. It wasn’t a bad service but it wasn’t what I was expecting. I’m not happy with the service and they did refund the money but I wouldn’t hire them again.
Description of Work: I purchased a big deal for $159 for Deep Housecleaning.
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Karean C.
08/2014
1.0
house cleaning
 + -1 more
We have used Mother Earth Maids several times now. Each visit the cost increased! All the great reviews is what brought me to trying them but I can't help but feel they took advantage of us. They claim they clean far superior to others but that has not been our case. I've had to clean after they cleaned on several occasions and the last one was certainly not worth the hefty price tag for our size home! Plus after they left there clearly were areas that were not cleaned. I'd wipe the floor with a paper towel to see how well they cleaned and it would come up black on the paper towel. Under the beds were not cleaned well nor under night tables and other easy to move furnishings. They were very flexible with scheduling as we have a tight schedule so that was a plus but the quality along with the every growing cost is leading us to look for someone else.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$240
colleen H.
07/2014
5.0
house cleaning
 + -1 more
They were kinds and worked for 3 hours, all 3 of them.
Description of Work: Cleans upstairs. Kids rooms, detailed Bathrooms, windows, blinds, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159.99
Russ R.
07/2014
2.0
house cleaning, floor cleaning
 + 0 more
Not well! First of all, I was told four persons would arrive. There were three, one was pregnant. And I am assuming since I have a Hispanic last name, the provider thought I spoke Spanish, I don't! (To all of you reading this, please don't assume because a person like myself who have Hispanic last names speak Spanish. We don't and many our families have been in California since the 1800's. I am actually Native American). Communication became an issue. I thought the persons doing the work understood my cleaning request because they said they did. It became obvious they didn't. After a couple of hours, they fell short of the mark. I was very specific about using solution with bleach for the floors, that didn't happen. They didn't move the furniture to get to those places difficult to clean. There were webs still attached to furniture not moved along with the dust and dirt. Before they departed, I had to request the cleaners to go over the floors again because there was particles of dirt and dust still on the floor after they said it had been cleaned. To say the least, I was pretty upset. In the end, I had to do it over myself.
Description of Work: The provider was to have a thorough cleaning done to my rental that is about 425 sq. ft. You would think it would be an easy clean since I had already gone through it myself. I felt a professional service could spark it up!
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$150
CHERYL H.
07/2014
3.0
house cleaning
 + -1 more
Was on time and reasonably priced, but I expected a deeper clean.
Description of Work: Average cleaning. Wouldn't consider it a deep clean.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$159
Barbara B.
07/2014
5.0
house cleaning, floor cleaning
 + 0 more
Overall, great job. Unlike other housekeepers, they took care of all of the "little things" before I had to even point them out. They worked efficiently and were out of the house in a reasonable amount of time and did good work.
Description of Work: Cleaned kitchen, bathrooms, floors, dusted/vacuumed living spaces.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
James J.
07/2014
5.0
house cleaning
 + -1 more
They were awesome, thorough, efficient, knowledgeable and did an excellent job.
Description of Work: This was a big deal for a 2000 square foot home deep cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Valerie T.
07/2014
5.0
house cleaning
 + -1 more
They did a great job. They listen well, follow instructions and response to my priority list.
Description of Work: Deep clean the entire house .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$159
Stephanie K.
07/2014
1.0
house cleaning
 + -1 more
I requested this service through Angie's list with a $159 deep cleaning deal. I had been communicating with this Natalie at this company for almost 3 weeks since June 19th. The very first e-mail I requested a walk-thru so we they could see what area and needs they would be working with. She said they do not do walk-thru's, they just come in and get their hands dirty. Well this worried me, because I have NEVER had this type of service guaranteed sight unseen! She stated what the man hours would be 6-7.5hrs, which was confusing. She stated that if it took less time, the price would be adjusted, but felt that the hours she that the time she gave was in line for what I needed. As I was deciding on the date, I continued to read previous customer reviews and tardiness seemed to be a bit of any issue with many different reasons. When we agreed on the date on June 26th to by July 7th at 9:00am, I did question the tardiness in several reviews and she assured me that if there were any issues, they would inform me before the service. On July 7th two days before the service, I did a complete outline of all that I wanted completed as previously discussed. This included an add of interior of refrigerator side, not the freezer side, so only half as well as eliminating some of the standard things they clean on their list, like the interior of the stove, no bed changing or making, not all windows, not the 2nd bedroom, etc... I also provided detail instructions to our home coming from the South and the North on the 5fwy with streets to pass and driveway to look for and advised that my Husband would be out front to let them in the gate and provided his cell number. SO the situation goes.... I contacted my husband at 9:17am and he advised me they were not there and that they had not called. As I was trying to contact the company, my Husband called and spoke to Natalie who told him they did not have his number and that her reps were lost due to their GPS and that they were on the 405fwy??? They eventually showed up at 9:48am. They did a quick look around and started. At about 11:40am after the Manager on site kept making and receiving phones calls, said they needed more time approximately 2 hours. At this time they were even close to being done, yet with all of the side conversations, they already new that they needed 2 more hours. I was communicating with Natalie about my unhappiness and she went on to say she was giving us a free time and that she had to cancel other clients because of this need for extra time. To insinuate that they were doing us a favor???? WELL let's start by saying that being almost an hour late on their behalf was not our fault and made their entire schedule off track for themselves. Also, by not doing a walk-thru and coming unprepared, sight unseen to a new customer, should have for in an experienced business, been set up with adequate time between appointments, allowing for the what if's and their potential tardiness!!! Then my Husband got a call from a very rude man, no name provided to my Husband, saying that if we didn't give our credit card for payment now, he would pull his team in 5mins. My Husband called me and in turn called the man, AGAIN would not provide his name, he was short, rude, abrupt and said that he needed my credit card payment information or they would leave. I HAVE NEVER paid anyone before the job was done and both parties agreed. I asked for his business license number and he would not provide, he just said this is not working out, hung up and called his team an told them to STOP and leave. I called my Husband and he validated that they were leaving and left with my house in mess with things not in place, floors filthy, etc.... I have never had such a horrible, shady dishonest, deceptive experience in my whole life of working with any service provider. I think their flat rate is a scam to get in the door and THEN tell you that it will need much more time and much more money! No walk-thru is part of the scam too, that way they can say they had no idea it was a bigger job. REALLY??? of course not, you didn't come to see before the job and allow a fare and honest time and cost to be provided and agreed to. Not wanting to provide any company information and then jump and run is completely something to be fearful of ever doing business with someone who is obviously not legitimate! I will never recommend deception or dishonesty!
Description of Work: They cleaned less than half of the house and left!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$159
Response from Mother Earth Maids California
Its very sad that the only time we get these negative reviews is when we get clients that have horribly dirty homes, that require a severe deep cleaning and DO NOT want to pay. We are a fair company..we never try to take advantage of anyone and at the first sign of issues we will leave without payment..As it is hard enough to have a hard working team of individuals not get paid for 2-3 hours of work and much worse when we end up working more time in which we feel we will not receive payment. In this circumstance it was very clear they had NO intention of paying. We worked 10 man hours FREE of charge. The home required an additional 10-12 man hours to get a decent cleaning done, blinds black, layered dust everywhere, thick amounts of dirt and trash in the corners and edges. Not a type of cleaning that we can do in 6 man hours. We NEVER claim to be perfect, which is why when we are in wrong we clearly state that in our Angie's list responses. Sometimes things go wrong and we are very honest when they do and always take the financial hit to try and make amends. If we were a dishonest, sneaky company I can guarantee our reviews would not reflect how they do. We are an honest family trying to make a living, and its unfortunate even with our best efforts there are people out there that simple cannot be pleased, and make it their goal to hurt other hardworking people. We as a BUSINESS cannot work for free, this is why when I had hesitations the client would not pay; her CC information was requested..I could simply not afford to spend 10 man hours free of charge then an additional 10 man hours to finish the job with no payment. Especially when I had to cancel out another client to ADD additional time to finish their home. This having nothing to do with us getting lost and being late, but going over time from the scheduled 7.5 man hours. When the CC info was requested the response was extremely negative and accusing. Rather then aggregate the situation.. we left without even asking for payment for the time already invested. I must say if a client only see's our negative reviews going into the experience then thats all they are going to look for "what aren't they doing right" where as someone looking at the hard work we had put in to build a strong CUSTOMER satisfaction based business and reputation. We make it our goal to be different then the "other guys"..and we genuinely care about the work we do and our clients that we serve.
Suzanne J.
07/2014
5.0
house cleaning
 + -1 more
We loved it and they know how to deep clean. They got the job done in a total of 10 hours. The sent 3 cleaners out to do the job. They cleaned my daughter's house and she was pleased all the way around. The scheduling was fine and they responded immediately. Everything about them was very good.
Description of Work: It was a Big Deal for $159 for Deep Housecleaning. They cleaned 2 living areas, 2 bathrooms, and kitchen area.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Huy D.
07/2014
5.0
house cleaning
 + -1 more
Bought the deep clean special for $159 .....the maids showed up on time but spent a lot of time making all the beds and not enough time cleaning ....at the end they asked for an extra $70 for two more hours of work to finish up the kitchen ...my mother in law didn't know anything and coughed up the $70 to clean the kitchen The maids are very good in cleaning and got all the nasty stuff in the bathroom and floors ....but if you decide to get them, make sure you tell them not to waste any time doing the beds or folding the clothes I'll hire them again, but I'll be home and tell them what needs to be done in 8 hours
Description of Work: Deep Clean house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Patricia M.
07/2014
2.0
house cleaning
 + -1 more
Unfortunately, I had to cancel their services after using them for almost 2 years. As soon as the team leader went on maternity leave, I did not get the cleaning I was paying for. They are supposed to be here for 3 hours, they left after 2. I had numerous things that were not done (never touched the microwave, refrigerator doors, dishwasher front, didn't move items on the counter to clean behind it, etc., etc., etc.,). In addition, the 3 people I had spoke very little English so communicating with them was next to impossible. Very disappointed. They started off so good I didn't mind the higher prices, but took advantage as soon as they could. Never again.
Description of Work: A very thorough cleaning by very nice respectful people. Very professional. We were very pleased even though their prices are a little higher than we would have liked to pay. I would prefer to pay a little more and be assured of a job well done. |
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
$150
Cedric C.
07/2014
1.0
house cleaning
 + -1 more
"Move-in / Move-out" Special purchased. We had purchased another similar offer for another property, from another company, just 2 weeks ago. First crew of 4 only cleaned 3 bathrooms and kitchen and abruptly left when their time was up and not when job was done. Most of the work cited in the special offer was NOT done. Work done was not completed to our satisfaction. Cleansers used may be 'green' but they were extremely weak and more robust cleaning products can even be home made and utilized. Second crew sent and kitchen oven and shower stall doors still not cleaned as former routine house cleaners had cleaned. Expectations were not met despite claimed best efforts. Manager apologized and authorized refund.
Description of Work: .
Rating Category
Rating out of 5
$225
Scott B.
06/2014
2.0
house cleaning
 + -1 more
Everything was fine, I am a little upset that it says they service Los Angeles when they actually don't.
Description of Work: I purchased a big deal for housecleaning.
Rating Category
Rating out of 5
$225
Response from Mother Earth Maids California
Sorry that how Angie's heads it, nothing we can do..I have asked several times!
HARVEY T.
06/2014
5.0
house cleaning
 + -1 more
The 5 gals arrived promptly I showed them what I needed and they got right to it. The girls were thorough and expedient. I did decide to add another 11/2 hour more as there was more work to be done than I thought The gals were very nice and I would definitely use their services again sometime. Thanks again for your service.
Description of Work: Deep cleaning for the house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Irene G.
06/2014
3.0
house cleaning
 + -1 more
I have now cancelled their services after 3 more visits since my initial deep cleaning. Each visit I did not have the same team of cleaning specialists as was originally discussed. The teams of 3-4 never showed up at my scheduled time. They would call at the time they were to arrive to tell me they would be 2-3 hours late. I did have one team come early, but was given 15 minutes notice that they would be arriving and had to scramble to get things cleaned up and get my kids out of the house. The teams did do a nice job cleaning I will give them that, but I have small children with nap times and lots of toys that need to be pick up prior to cleaning, so not having them be able to stick to a specific time schedule just did not work for me and my family.
Description of Work: I hired Mother Earth Maids to come and clean our town house. The initial $160.00 deep clean was great. The team of 4 showed up on time, took 3 hours to clean our home and did a great job. I felt comfortable hiring them to come every other week to come and clean our home. They were expensive charing $130 for our 3 bedroom, 2.5 bath town home, but they seemed to do a lot of extras such as hand dusting all the blinds, etc., letting me know I'd have the same team of specialists come each time, so I set up a time schedule with them to start coming regularly.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$130
Response from Mother Earth Maids California
We apologize this client is completely in the right to be upset..Her manager that booked her got unexpected bad news from Mexico..She left immediately leaving us short staffed, and having to move this client with another team..It was bad timing nothing more. And our fault we did not have enough coverage after her departure to arrive on time. This is not a normal occurrence.
winthrop O.
06/2014
5.0
house cleaning
 + -1 more
The service turned out very well. Three people came out to clean the entire home. I was not home while they did the service, but I was pleased with the outcome. Scheduling was not an issue and they showed up on time.
Description of Work: I purchased a deal for a Deep Housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
HOLLY C.
06/2014
4.0
house cleaning
 + -1 more
They showed up on time. Did really good work on a very dirty house and communicated well. Would certainly use them again.
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Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Carpet Cleaning,
Blind Cleaning,
Moving Companies,
Hauling,
Entertainment/Parties,
Sunrooms and Patio Enclosures,
Finished Carpentry and Woodworking,
Furniture - Custom Made,
Upholstery Cleaning
FAQ
Mother Earth Maids California is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
Mother Earth Maids California accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Mother Earth Maids California offers free project estimates.
Yes, Mother Earth Maids California offers eco-friendly accreditations.
Yes, Mother Earth Maids California offers a 10% senior discount.
Yes, Mother Earth Maids California offers emergency services.
Yes, Mother Earth Maids California offers warranties.
Mother Earth Maids California offers the following services: Vacation Rental Specialist. Event Set-Up & Clean-Up. Residential Housecleaning. Move In & Out Services. Real Estate & Home Staging Cleaning. Commercial Maintenance. Post Construction Cleans.