Kastle Plumbing

Description of Work: Replaced burst water heater. Recommended excellent restoration crew to deal with soaking wet platform, walls, studs. Hooked up water heater a few feet away so I will have hot water during the week or two of restoration. WIll return to drain and reinstall it when the restoration is done.

Description of Work: Flushed and changed copper ball valve of the water heater. Replace the kitchen faucet. Fix another leaking faucet.

Description of Work: I have used Kastle Plumbing on 3 different occasions: 1. Exterior gas line leak, leading to replacement of our gas line from the front yard to the side yard where the pool heater is located and then to the back yard where the BBQ is located. 2. Main water line replacement from the front meter to the water line into the house. Replacement of water heater, soft water lines and installation of new hose bib and washer water lines. 3. Slab leak detection and rerouting of copper pipes to bypass the broken water line.

Description of Work: Am not sure if this is just me - but when a company's website states explicitly FREE estimate, and you request an estimate for a slab leak repair - an average consumer would expect a FREE estimate. Scott showed up with his apprentice and confirmed what I already knew- I had a slab leak evident by the hot spots under our kitchen flooring. He then recommended a copper reroute - 2 lines for $3,000 - kitchen to water heater. He also recommended other items, not really necessary. Then verbally said I owed him $150 for leak detection. NO pre-approval paperwork, no written notice nothing. He claims to have verbaly informed me of the leak detection charge over the phone (as leak detection is a separate service?? Am not a plumber so the difference between one service and another is not within my professional expertise...to an average consumer, an estimate is an estimate...), but I do not recall him stating such...again, when a website indicates FREE WITHOUT any disclaimer or comment as to what is and is not part of an estimate, seems to be a bit shady...false advertising.... When I brought this to Scott's attention, he then again demanded the $150 - and wanted documentation as to the paint conditions of my home claiming a need to know about lead (house built in 1974) - and his apprentice seemed to roll his eyes like they were joking about me. In any event, possibly was just a bad day... but didn't feel super comfortable....To his credit and after much discussion in circles , Scott did offer to apply the $150 to his services if I gave him the job and offered to throw in a new pressure monitor worth about $200...

Description of Work: They detected a leak and repaired it.

Description of Work: Scott removed the old rusty 'T' which connected our main water source for our home from the main at the side walk and raised it 6 inches above ground so that this problem won't happen again. He also relocated our pressure valve so that it's easily accessible added a new shutoff valve for our irrigation system. Back filled the hole and cleaned up around the work area. He did a great Job and I'll definitely call him again.

Description of Work: Promptly responded to an emergency call of a broken pipe in slab early AM Saturday on a Holiday weekend. Fully explained pros and cons of slab repair vs re-pipe, and bid a very reasonable rate for the job. Re-piped from water heater in garage through attic and duct space to kitchen sink at far end of the house and finished in one day!

Description of Work: Installed brushed chrome pull-out kitchen faucet and clean out drain between sinks. Installed two high end polished brass faucet sets in secondary bathroom. Both of these sinks needed to have a good bit of cleaning out also as the fixtures there were almost thirteen years old. Replaced all angle c**** and supply lines.

Description of Work: Used high tech equipment and discovered and confirmed source of water leak (slab leak). Re-routed plumbing through walls and ceiling to repair problem and to avoid future slab leaks.