Guaranteed Quality Heating & Air

Joshua was great, friendly and informative. Able to identify the issue

Very friendly but did not troubleshoot to find root cause of problem. Insisted on replacing increasingly expensive parts when actual problem was not on the unit itself and was ultimately solved without any new parts at all.

Joshua W. was the service tech assigned to me. He was punctual, very friendly, technically sound and patient while troubleshooting my problem. Ultimately, he was able to explain my issue, get my A/C unit running again and Informed me (without the saleman vibe) that a new unit would have to be purchased in the near future since mine was 13yrs old. He explained the cost to install a new unit and gave me a fair quote. I was very satisfied with Joshua's customer service.

I talked to a customer and he wanted to repair an A/C and you guys tried to sell him a new one and he was upset about that.

Just Excellent Workmanship . 1 Day Installed on Air condition UNIT 1

Prompt and efficient.

N/a

Great

Extremely prompt, efficient and reliable. Will work with them again.

Company had to reschedule me twice, but I liked Brandon. Thought job maybe too expensive, but Brandon very thorough and friendly

They were quick, efficient and delivered as they said they would.

Highly recommended

Very prompt in response and we were able to schedule an appointment the next day. Communicative, friendly, we definitely recommend this company.

They did a good job!

On time; thorough; friendly; communicated with me frequently before my appointment. Definitely recommend them and i will use them in the future.

Professional. Talked us thru everything. I liked him.

The installer was a professional, low on communication but that is ok as long as they get the work done. However, I rate this lower because I felt like I was duped by the sales person... He said that there were only 2 furnaces that he can install based on a state law. It was very expensive, roughly 400x more expensive than the same model online. He lowered the price and sold me the cheaper one. But I should have walked and called other locations, because now I feel as if I was taken advantage of and not happy about... Lesson learned!

Great people

Courtesy on time clean professional!

Recommended updated units, if the need to acquire them ever materialized.

A tech was sent and charged me $950 to fix my heater. The heater stopped working the next day, and they sent another tech who could not solve the problem. They gave up and said we could not fix it and did credit me $500 back, but the heater still didn't work. hired a new company that diagnosed and fixed it that day for $300. I told this to quality, and they said, Oh well, it happens. They still have $350 of my money after doing nothing. do not recommend at all.

Easy to work with. Good workers.

Chris S. is a great Rep. for this Company. He is friendly and understanding of financial limitations. The workmen seem very proficient and worked hard to complete the furnace replacement in one day Alice S in Irvine, CA

Be sure to ask for pricing of products & services. The initial price that was presented was outside my budget, , so I asked for alternative prices. The second option was more suitable to my budget

Since this was during a record heat wave it was understandable that it took as long as it did for them to fix my A/C.