Local, hassle-free solar installation. Altair Solar is your one-stop solar installation provider. We make sure you understand how everything works and tailor a solution that works best for your energy needs, maximizing your savings. In addition we provide our new customers one year of free maintenance, and a lifetime of active system monitoring.
Business highlights
11 years of trusted experience
Services we offer
Residential and commercial solar panel installations, solar systems repair and maintenance, electrical panel upgrade, battery and generator back up systems installation.
Altair Solar made mistake that cost me over $3,000 a year and keep counting. I have all proof but they were not admit their mistake, denied to fix the problem saying I will have to pay $150 per hour plus parts if I want them to come to my house which I can imagined it is easy to get to $2000 or more to fix. They are lack of business ethic and sympathy. If I pay to fix then I will hire other company to do so, get the report and I will sue their a** in court. the whole story is I hired Altair Solar to install 18 solar panels back in April 2019. At that time system was work fine. May 2020, I had Tesla installed 2 back up battery at my house; everything still work good. On October 2021, I hired Altair Solar again to install 3 more additional solar panels and problem start from there. From beginning, every year SCE charged me roughly $12/month for service fee, during summer time June-October, Solar can’t keep up with AC usage so I need to pull some from grid but it always less than $300 total by the end of October. After that, usages dropped, Solar produced more than needed, uploaded more to grid. Therefore at the end of 12 months billing cycle on June I didn’t have to pay anything, even have some credit. Thing changed only after October 2021 when Altair Solar came to install 3 more additional panels. From then, the system never uploaded to grid as it used to be, my bill keep going up, added up to $1,900 by end of June 2022. Last 3 months July, August,September 2022 I was changed $300 each month fromSCE. Also because of system never uploaded, meter recorded I used more so monthly fee go up to $40-$45 per month instead of $12/month in the past. At this money, every month pass there will be additional $350 I have to pay after I spend more than $40,000 to install solar and battery system for a small 1470 sf house. I checked all my electrical bills from March 2020 until now that clearly prove that mistake was made from Altair Solar but after months emailed, even begging for help. They just simply said warranty is void when battery was installed in May 2020 and won’t do anything to help me. Again, everything was working fine and problem happens exactly after they came to install 3 more panels, how can they just denied any responsibility, keep insisted watery was void? On other word, after you install solar panel from Altair, you can’t not do anything relate to electrical without using Altair otherwise they will void the warranty and you will stuck with the system cost more than $40,000 without anyone will care to fix if problem come up . That mean you can’t add battery, you can run new line EV car, you just basically can’t do anything without pay Altair come to do so for you. Too bad, I got baited. Altair is lacking of business ethic and sympathy for a frustrated customer who spent $40,000 for Solar and now have to pay full price of electrical as if I never install any solar system. Please avoid Altair Solar at all cost unless you want to stuck in the situation either call them for every single time you need electrical work or warranty is void. The 20 year Solar warranty is a joke
Description of Work: Wires was messed up, Altair Solar denied responsibility and not fix the problem
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$26,200
Malak H.
09/2015
5.0
solar panels
+ -1 more
.
Description of Work: Solar panel installation. I never realized that the process of getting solar would be so easy. The Altair team gave the best prices around and worked with us to help us understand what would be best for us based on our usage. They constantly kept us up to date on what was going on with the city, the installers and what rebates applied and when they would be paid. I would recommend that anyone looking for solar give them a call.
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Service Categories
Solar Panels
FAQ
Altair Solar Inc is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Altair Solar Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Altair Solar Inc offers free project estimates.
Yes, Altair Solar Inc offers eco-friendly accreditations.
No, Altair Solar Inc does not offer a senior discount.
No, Altair Solar Inc does not offer emergency services.
Yes, Altair Solar Inc offers warranties.
Altair Solar Inc offers the following services: Residential and commercial solar panel installations, solar systems repair and maintenance, electrical panel upgrade, battery and generator back up systems installation.