MORNINGSIDE PLUMBING

unknown

Tried to talk me into a more expensive unnecessary service

The labor took 9 hours. Morningside was charging me $3500. Being generous, take $500 off for material and the helper's time that leaves $3000. That is about $330 an hour for the plumber. When I called their office and asked what their hourly rate was the manager did reduce the price to $3000 total. That's about $275 an hour. The helper installed the shower valve crooked. I had the plumber straighten the valve which he did by muscling it leaving tension on the copper connections. During the rough-in the plumber wanted to charge me extra for the shower drain. I had sent them an email with a complete list of owner furnished parts, they had walked the job and I had explained the shower floor was being demolished and the drain would need to be replaced/ relocated. I wrote in my email that their quote should include all items for a complete plumbing system. Needless to say they did not charge me extra for the shower drain. They quoted $1000 labor to finish the plumbing fit-out which seemed fair. Basically install the sink faucet, tub trim and shower trim plus the tub, sink and drains. I told the plumber that the drop-in tub had already been fitted for the deck, a platform was provided for the mortar to support the drop-in acrylic soaker tub and the tub framing had already been modified to accept the overflow. The plumber stated that final placement tub overflow was not in his $1000 quote and that because I negotiated him down on the rough-in work he was firm on that. He wouldn't give me an additional price to install the tub and tub overflow. He didn't argue when I cancelled the remainder of his contract. I got another plumber to finish the bathroom plumbing including the tub overflow install for $782.16. They finished 2 days after I fired Morningside. PS. My wife and I have used Morningside Plumbing for nearly 20 years on our home. The previous work was good and priced fairly plus the plumbers were polite. Morningside ownership has changed hands and we have heard from multiple friends and relatives in the View Park/ Windsor Hills area that Morningside Plumbing's new owner prices are high but the service and attitude is poor.

New ownership since I last used Morningside. I was on deadline for some of work, tho' nothing was emergency. They sent 2-3 guys for inspection and they pushed (bullied) for products that were eventually installed. Would not let me select anything, assured they would bring good stuff. I did sign the estimate, but have single page only for work done, no product IDs or warranty cards. I think labor was OK but of course I can't tell much. Twice they brought a faucet I didn't want, then asked if I wanted that amount excluded from final bill. I did. Water was shut off to 24 condo units for 2 hours but they went to lunch for 50 min. of that time. I'm sure I overpaid but I never want anything to do with them again. I have saved a copy of this review.

I called and scheduled the appointment (non-emergency) since my kitchen drain had been clogging on a regular basis. I was using a plunger every few days. I spoke with Doreen who is very personable and friendly. She gave me an 4-hour time window (between 8AM and noon). Rory arrived a few minutes after 9AM. He identified the cause of the problem and started to work. The drain was so old and rusty that it broke off. He had to cut the pipe to the wall and replace all of the pipe under the sink. He was not satisfied that it was draining fast enough, so he ran a snake to further clear the rest of the drain. Before leaving, he left me his cell phone number in case I had any more problems with the job.

Their plumber was helpful, informative, and efficient. They don't try to cheat you like a lot of plumbers out there. They're open and honest...