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Sullivan's Shutter Factory

Window Treatments, Windows, Countertops and Backsplashes

About us

We design, measure, manufacture and install custom shutters to fit any type of shape or opening. We offer free in-home consultation and also encourage visits to our showroom factory where plant tours are given daily. All of our shutters are backed by a life-time guarantee.

Business highlights

33 years of trusted experience

Services we offer

Window Treatments & Windows.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
3.9
professionalism
4.9
responsiveness
4.9
punctuality
4.3
Showing 1-7 of 7 reviews

Bonnie R.
01/2017
5.0
countertops
  + -1 more
Everything with the experience was pleasurable. They quality was great, people were great, and installers were great.
Description of Work: They installed quarts countertops and a back splash in our kitchen. They also made me a large quarts sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Thomas S.
10/2016
5.0
replacement windows, window treatments
  + 0 more
They came on time worked diligently cleaned up their mess and were Job is done very professionally on both ends measuring and installation good group of people not in the way at all very reliable people seem to trust worthy
Description of Work: Came and measured and then installed 6 weeks later

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Mack G.
10/2016
5.0
window treatments
  + -1 more
Office visit.
Description of Work: Answered questions about installation of shutters. They were very helpfull. I can now paint out the windows to get the look I want when the shutters are installed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
1.0

Yes, I recommend this pro

Jane C.
10/2016
2.0
replacement windows
  + -1 more
No sale. Thank G-d.
Description of Work: Sullivan's did my house in 2012. They were just fine. I deployed to Afghanistan and when I came back I called them again to finish the job. I had new windows installed and the old shutters did not fit. First they acted like I was a new customer. I told them they had done all my previous shutters and the receptionist said, "No you have not been our client before". I actually pulled out my paid receipt, scanned it and had to sent it to them via email. Then they still were as rude as possible. I said I wanted the shutters to match the ones they did before. They said they don't have previous orders and no longer do custom work as all shutters are already made in LA and shipped down. NO MORE CUSTOM colors either. I also asked about installing a marble fireplace as they also have a Sullivan's stone company in Indio. I waited 6 weeks to hear back from the manager at Sullivan's Stone CO. He told me he didn't do small jobs and I should call another vendor. I did and the vendor is out of business. I later found out the original owners sold the company to someone else and they just kept the names. No one ever tried to return my call or follow up with my shutters. I went to Majestic and they were up in 2 weeks and much prettier, too.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$3,000

Lori P.
10/2016
5.0
window treatments
  + -1 more
Excellent service, price and product! Would definitely use again.
Description of Work: window shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

THOMAS M.
08/2005
5.0
window treatments
  + -1 more
GREAT JOB. A FEW PEOPLE CAME IN, DID ALL THE WORK IN ONE DAY. FAST & EFFICIENT.
Description of Work: WOOD SHUTTERS WERE INSTALLED ON ALL WINDOWS & BACK DOORS IN OUR HOME. FIRST THE frame THEN THE WOOD DOORS THAT OPEN ON ALL WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

07/2005
5.0
window treatments
  + -1 more
IT WAS VERY GOOD. THEY'RE AN EXCELLENT COMPANY. I THINK IT WAS VERY HIGH QUALITY. THEY'RE VERY FUNCTIONAL SHUTTERS. THEY WERE MEASURED EXACTLY RIGHT FOR THE WINDOWS. THE PRICE WAS EXPENSIVE, BUT WE HAD A VERY GOOD PRODUCT.
Description of Work: I HAD SOME WOODEN SHUTTERS MADE FOR THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

    Contact information

    84391 CABAZON RD 84391, Indio, CA 92201

    http://sullivansshutters.com/index.html

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Treatments,
    Windows,
    Countertops and Backsplashes

    FAQ

    Sullivan's Shutter Factory is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Sullivan's Shutter Factory accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Sullivan's Shutter Factory offers free project estimates.
    No, Sullivan's Shutter Factory does not offer eco-friendly accreditations.
    No, Sullivan's Shutter Factory does not offer a senior discount.
    No, Sullivan's Shutter Factory does not offer emergency services.
    Yes, Sullivan's Shutter Factory offers warranties.
    Sullivan's Shutter Factory offers the following services: Window Treatments & Windows.

    Contact information

    84391 CABAZON RD 84391, Indio, CA 92201

    http://sullivansshutters.com/index.html

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM