I hired them to fix a leakage in my a/c system. In order to do this they said they have to do a chemical test to find the leak, which was a fee of almost $300. When they supposedly found the leak they said that it was going to cost approximately $1200 with parts and labor. This was in the summer of 2011. So by the end of the summer with the test, coil fix and the Freon, which was another $200, we were looking at a total of $1700. You would expect that everything is good right, wrong! Come the following summer we was encountering the same symptoms of my A/C not cooling. I called them to take a look at it and they told me that it was something small like a switch, (So they said) so there went another $100, (which I believe they just added more Freon to mask the problem). Now were in 2013 and AGAIN going through the same thing all over. This time I watched like hawk as they were assessing the problem and I saw that they were adding Freon and realized that it had to be a leak, which is what I hired them to do in the first place. Of course they didn't want to take responsibility and they do not respond to my phone calls and will not provide me with the documents that I ask for. So I strongly advise to find a different company and always watch as their doing the service no matter how hot it is outside!!
Description of Work: They service my A/C unit several times.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$1,800
Robert E.
03/2011
5.0
heating & air conditioning/hvac
+ -1 more
We called about problems we were having with a 31 year old gas furnace. Brian Reyes, one of the owners, came out the same day to check out the furnace. He advised getting rid of the old equipment, as had a previous company. But he made a bid $2,000 lower than the competition, and the next day we had a completely new heating and air conditioning system up and running. Very meticulous work, and very aware of the Clean Air standards and options that were open to us. First rate company!
Description of Work: Gas leak in furnace. ProFormance checked it out and recommended a new furnace & air conditioning system to replace the 31 year old equipment. We agreed and they showed up on time the next day and had the entire job completed within 5 hours.
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Service Categories
Heating and Air Conditioning,
Metal Fabrication & Restoration,
Air Duct Cleaning
FAQ
ProFormance Heating & Air Conditioning is currently rated 3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
ProFormance Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ProFormance Heating & Air Conditioning does not offer free project estimates.
No, ProFormance Heating & Air Conditioning does not offer eco-friendly accreditations.
No, ProFormance Heating & Air Conditioning does not offer a senior discount.
Yes, ProFormance Heating & Air Conditioning offers emergency services.
Yes, ProFormance Heating & Air Conditioning offers warranties.
ProFormance Heating & Air Conditioning offers the following services: Air conditioners, furnaces, sheet metal fabrication & duct cleaning.