Skylights Unlimited Inc

Met with company rep to get bid, spent 1+hours looking at sample skylight and the actual site where it would be installed. He said he would talk to his guys to get me an estimate and timeline. Never did. I called him twice and got same story. I don't know how this company stays in business.

I was impressed with the quality and professionalism. We love the new skylights.

I called several weeks ago and spoke to Chris as when there is a high wind there's a banging noise in my skylights. He said they are in my area often and would be there in two weeks or so. I didn't hear from them so called again and talked to Chris. He said because of the rain they had leaks in skylights to fix and they would do those first. I completely understood. He said he had my number and would call back. I waited another week and didn't hear from them. I made my third call and was told by Chris they would try to get there the next day but if they didn't he'd call the following Monday to schedule an appointment. That was at least two weeks ago and I haven't heard from anyone. I don't know how they stay in business.

I gave them a key to my place and it was finished perfectly when I came back home.

Estimator (Gary) recommended a particular skylight and took measurements for it. He collected $200 to "reserve" the appointed day. On the selected day, we waited and waited for the installers. When they were 2 hours late, a call was made to the office. Chris said he would contact the installers and get back to me right away. He never called. Another hour passed. Another telephone to Chris revealed the installers weren't coming that day. Inclined to cancel, but they already had my $200 and the thought of having to go to small claims court to get it back was discouraging. Rescheduled. The installers came (Robert) and did a terrific job.

The company was excellent at offering recommendations throughout the project. The skylights are moisture sensitive as they will close if rain begins falling. They coordinated their project with the roofing company to assure a good schedule. The installers were very talented and knowledgeable. When I asked them questions, they were able to respond in an informative manner. They communicated with me throughout the project with their schedule and progress.

After enjoying our first skylight from Skylights Unlimited for several years, we knew it was time for another. We had no concern about putting another hole in our roof. Installing their Velux skylights has been our most satisfying home improvement. They artfully frame their skylights to give our home a custom look and enhance our living space. With many options to choose, their showroom is a home with several models installed. We prefer the remote controlled Velux skylight, which opens and shuts (with a rain sensor), and has a shade for light control (for TV viewing, etc.). They obtained the appropriate building permit, cut the roof and installed the window glass on the first day; after the first inspection, they completed the electrical work and dry walled the interior enclosure. Ask for Nick, for site inspection and installation. Also, before your order, determine if Skylights Unlimited will stain/paint the trim and drywall.