Paragon Roofing Inc

Timely response after initial contact, very communicative throughout the process. As everyone knows, it's golden to find a contractor that shows up when they say they will, completes the job in the agreed upon time and comes in on budget. The added bonus with Paragon Roofing is that they do quality work, stand behind their product and truly care about customer satisfaction.

I recently had the pleasure of working with Paragon Roofing, and I can’t say enough good things about the entire experience! From the first consultation, Caleb, the sales representative, was absolutely fantastic. He took the time to explain all the options and helped me choose the perfect roof for my home. His knowledge, patience, and attention to detail were impressive, making the whole process stress-free. The installation went smoothly, and the team was professional, punctual, and meticulous in their work. The end result is stunning — my new roof looks incredible, and I can already feel the improvement in the overall insulation and comfort of my home. If you're looking for quality work, exceptional service, and a team that truly cares, I highly recommend Paragon Roofing and Caleb. They exceeded my expectations in every way!

One of the best roofing companies I truly have ever worked with! They not only got done efficiently but did an outstanding job as well, better than I could’ve asked for or have ever received from any other company. Highly respectable staff, specifically Caleb White. Caleb is very dedicated and proud of what he does and you can tell through his work and commitment. HIGHLY recommend to anyone!

Did great work in a timely manner!

Our patio roof was leaking, with water entering the house. Our tenant, renting the house, was upset, and rightfully so. We hired Paragon Roofing to fix our patio roof, and we couldn't be more pleased with the experience! From the moment we reached out, Paragon Roofing was incredibly responsive and professional. Chris came out in the rain, the same day we called and inspected the roof herself. She also took the time to explain what needed to be done and answered all our questions, which made us and our tenant feel confident in their expertise. What impressed us most was their speed. They completed the entire project in record time—far quicker than we expected. Despite the quick turnaround, the quality of work was exceptional. I highly recommend Paragon Roofing to anyone in need of roofing services. Our new patio roof is top-notch and we will definitely call them for any future projects!

Buyer beware - terrible work, bad service, and dishonest We've had an unfortunate experience with Paragon Roofing that has proven to be dangerous, costly, and very unpleasant. They installed a new roof on our home, and some time later a cement shingle fell off, striking the pavement in an area where our child often plays. We called Paragon who sent someone out to look at it. They reported that there were 10 broken tiles on the roof, and that "someone must have been walking around on the 2nd story roof to cause this damage", which is a ludicrous and completely false statement. The person we were speaking with, Christine, then tried to get us to pay them more money to fix their bad work. When we refused and asked them to warranty it, Christine threatened that the roof would leak and cause more damage, then completely stopped responding once she realized she couldn't scam us into paying more. We called out a more reputable roofer for an inspection. That inspection showed that there were loose tiles with NO FASTENING AT ALL on the roof. There were also 5 broken tiles, not the 10 that Paragon attempted to scam us for, and the inspector advised that they were mostly likely broken when Paragon employees were walking around on the roof. Furthermore, on the trip, they had used nails that were too short and didn't reach through the tile to surface below. So the cement tiles on the trim were completely UNATTACHED, which explains why they had suddenly fallen off. We had to pay another roofer to do the repairs as Paragon refused to respond once they knew they couldn't defraud us into paying more money. We've as a result filed a complaint with the licensing board, as well as pursuing legal options. Please beware - this company will do terrible work, and then try to scam you for more money.

We couldn't be happier. As homeowners we rely upon tradespeople to know there work and to do it well. I trust Jim, Gomez and his crew and feel confident that this repair will be the final fix. By the way, we had them pull the solar off the roof as we do not want to risk this issue coming back.

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Job in both cases took two days. Workers were quick, neat and effecient. Over the years, we've had occasional slippage of a few tiles as well as a few broken by other workers Christine (the owner) always sent out someone to replace the damage tile and push the slipped tiles into place and never charged. That's what I call service.

I had a lady roofer. I had air beds up there. She is very friendly and gets the job done quickly. I have never seen a roof come up so quick. I have got cheaper roofs but I have changed them out more often. Well I have one that lasted 20 years. That was 20 years ago. This time I've got a heavier roof so I decided to go to more expensive brand. I didn't ask for cheaper roof. I know I have an estimate about 20 years ago for $15000 and this was cheaper than the high. Her team came out early in the morning and took of the old roof and late afternoon the other people came by and started putting on the new roof. On punctuality they came when they promised.