Cost only relates to the Designer Fees, Cabinetry and Hood. All other costs were separate. The Designer provided excellent redesign of existing kitchen with limited space. The labor costs related to the construction were all separate. We were very pleased with the contractor and his subcontractors. He followed thru on the entire project and was very trustworthy. Our dissatisfaction relates the Designor follow thru on the project. Our cabinet order was not placed correctly and therefore added another 4 weeks to our timeline and she took no responsibility for the error. It was a very frustrating experience. Additionally, the Designer only made one trip to our house and that was the initial trip for the redesign. She never made any subsequent trips to monitor the project or see its completion. While the Designer is talented, the customer service level is very poor. It was only the contractor who made the experience bearable and he was extremely professional and trustworthy and we would recommend him in the future.
Description of Work: Complete kitchen redesign and remodel. New cabinets, counters, appliances and floor.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$21,000
Peter H.
02/2011
5.0
home remodeling
+ -1 more
In the kitchen, they did re-wiring, put in new cabinets, sink, granite flooring, granite countertops and appliances excluding the dishwasher. In the bathroom, they took out the old tub, put in a new enclosed shower, a vanity and limestone flooring. They also changed the lighting of both the kitchen and bathroom. I paid about $20000 to $30000 for the kitchen and about $14000 for the bathroom. They were very clean and completed the job, with minimal glitches. They did a good job and completed the work on time. They ensured to clean the place at the end of the day. They were a little expensive, but, definitely worth the job. They were very professional and did excellent work. They do not do glass works, but, had contacts to get the same done. We are considering them to redo our upstairs bathroom in the future.
Description of Work: We used the services of Kitchen En-Counter to remodel our kitchen and bathroom, about a year to a year and a half ago.
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Service Categories
Kitchen and Bath Remodeling,
Countertops and Backsplashes,
Cabinet Making
FAQ
Kitchen En-Counter is currently rated 4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
No, Kitchen En-Counter does not offer free project estimates.
No, Kitchen En-Counter does not offer eco-friendly accreditations.
No, Kitchen En-Counter does not offer a senior discount.
No, Kitchen En-Counter does not offer emergency services.
No, Kitchen En-Counter does not offer warranties.
Kitchen En-Counter offers the following services: Design kitchen cabinets & countertop.