Elite Moving & Delivery

I have used this company 3 times for one reason and one reason only....they are cheap. But its like they always say, you get what you pay for. They have never been on time. Trying to get ahold of Jason, owner and driver, is almost impossible. He will however, call you at 10PM to tell you that he is coming a day early to pick up your stuff and it needs to be ready. Or he will call you again, at odd hours, to tell you that he will be a day late. Twice he was over a day late on delivering furniture. I move a lot and have the luxury to be able to have a few days of leeway. However, I imagine most people do not. This last move was an absolute nightmare. They were over a day late, I had to sleep on my hardwood floors. Moreover, they broke over $300 worth of furniture. On top of that, they broke my dresser right in front of me and said, because its Ikea they dont cover it. I said, it was fine 30 seconds ago and you literally just broke this in my front of my face. "Ya but we dont cover certain brands of furniture. Especially Ikea." Mind you have moved across the country several times with Ikea furniture and know that it is easy to break but if you break a clients furniture right in front of them, one would think that you would offer a discounted rate or at least say sorry. Nothing. I will never use them again!!! If you want something cheap and have the luxury to have your furniture show up late and broken...please feel free to use them. All I could say is...I warned you.

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I found Elite Moving and Delivery off of Craigslist. We needed a large desk, credenza, cabinet and bookcase moved to an upper floor (no elevators and a tight hallway). I did not have the staff to accommodate this need. Jason returned my phone message promptly and we scheduled the moving date. Four men arrived promptly in the morning reserved. It was a full three hour job to dismantle the desk, credenza and bookcase and move all the items plus boxes and chairs to the new office. I would recommend Elite without hesitation.

We started to look for moving comanies on line. We filled out 5 companies web quote form and Jason from Elite movers called me back shortly after my submission (i dont' remember the exact time frame but no more than 2 hours later) verified my information and emailed me a quote. Their turn around time for the contact and quote and responsiveness was awesome (a lot more than I can say about the other 4 companies i requested quotes from). Their pricing was also the most reasonable. They do NOT charge double drive time which is the first time I had heard of a moving company do that. They called to confirm the night before the move, called when they were on their way and showed up a couple of minutes early. When they arrived they quickly assessed what I had to move and did the quickest moving paperwork signing ever. Then they started to move me immediately. The 3 man team hussled. I never had to worry about where they were and why people weren't moving my things (as i have had to do with other moving companies). I had some big pictures and a plant; they packed the picture nicely and said that they would move the plant no problem with no extra fee. There were some items that i had that were in smaller boxes (plastic containers), vaccum, wrapping paper and umbrellas that weren't in boxes; things previous movers told me i had to move myself. As I was packing up some final odds and ends in the kitchen I turned around and they had placed them in their own big open box made for that kind of stuff - no extra charge. When we got to the Long Beach location i was unsure how i wanted my bed set up and they put the frame together and just so i could see it move it from one wall to the other (and then moved it back to the orignal postion). When they unloaded our boxes and things they actually took the time to read the box and tried to put the box in the room that it was going to be unpacked; if the description was vague they asked. This is the first time I didn't have to search through everything and figure it out myself. When it came time to make the payment even though they were 15 minutes into the next hour, instead of rounding up to the next half hour (as i would expect them to) they rounded down. This is the 5th time i have moved since living in CA and the ONLY time i have been happy and stress-free (as stress-free as one can be when moving) with a moving company.

The guy that came out to make the presentation was real nice and informative and answered all of out questions. I had to go to Florida and the person that I had here while the door was installed said that everything was wonderful.