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AllBrightOC

Air Duct Cleaning, Carpet Cleaning, Floor Cleaning and Waxing,

About us

Additional phones - (714) 723-6960, (714) 699-1019. Additional DBAs - AllBright OC, Professional Carpet CleaningSouth Coast Commercial Cleaning Co, South Coast Professional Carpet Cleaning.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Janitorial, carpet & floor care, water damage restoration, air duct, steam and dry cleaning, construction clean-up, vct and vinyl floor strip and wax, ceramic tile & grout scrubbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

2.75 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
0%
3
20%
2
40%
1
20%


Rating CategoryRating out of 5
quality
3.3
value
3.0
professionalism
3.3
responsiveness
3.3
punctuality
3.2
Showing 1-5 of 5 reviews

Betty M.
12/2012
2.0
carpet cleaners
  + -1 more
This company quotes 2 rooms for $69!! Since I had used them last year, I knew it would be more for my stairs and small hallway--I paid @$125 last year. Well, when the 2 guys showed up yesterday, one wearing an AllBright shirt, he proceeds to tell me that its going to cost me $149.98 for carpets, $120 for carpet protection & $195 for deep cleaning!! I asked what happened to the $69 for 2 rooms? He said that didn't apply & told me he could do the job for $290.00! I said that was more than double what I paid them last year & I couldn't afford it! We settled on $250.00 which I still was not happy about, but, since I still have to have my windows cleaned & needed my carpets done & dried before the windows could be done, I was stuck! I spoke with the office this morning, but all the lady did was apologize and said that she was sorry that I was not pleased with the price--I told her they didn't even do under the bed--which every one else has done! They also left the stair SOAKING!!! I STILL have heaters blowing on them!!! I told the woman this morning that I will NEVER use this company again!! The vehicle they used this time didn't have ANY company decal, it was a rusted out white panel van!!!
Description of Work: Carpet cleaning, 'deep cleaning' , and 'carpet protection'

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$250

Kurt E.
01/2012
5.0
air duct cleaning
  + -1 more
They ended up removing my old ducts and replacing them. They came when they said they would and were done in a timely fashion.
Description of Work: I hired them to clean out my air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Heidi B.
12/2011
2.0
floor cleaning
  + -1 more
o s
Description of Work: I called this company to set up an appointment for a quote to clean VCT floors. The initial call went well and got an appointment for someone to come out the next day. My work doesn't allow me to always answer my phone, which I said on the initial call. Wednesday came and the worker never arrived. At the end of my day I had a message from earlier in the day, the guy was calling to confirm. I called him back and told him I had already confirmed the day before and was unable to answer my phone during the day, the biggest issue was that he cleaned linoleum floors, not VCT floors. He was nice enough to call the office and let them know they were sending out the wrong guy. I wasn't too upset at this point, my work situation is challenging and miscommunications happen. I received a call the next day from the receptionist, she said she was going to send her boss, we arranged an span of time for him to come. I got a call Friday to confirm for Saturday, again she said linoleum and I corrected her again, but the appointment was confirmed. Saturday came and went, nobody showed up and nobody ever called. I'll try someone else.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
1.0


GEORGE & JULIA H.
01/2011
1.0
air duct cleaning
  + -1 more
unknown
Description of Work: On December 15 I was scammed big time! I wanted my dryer vent cleaned (it's long and requires a professional every year or so) and the furnace checked for safety and cleaning. What I got was a sales job that I naively accepted as necessary. The whole operation--"cleaning" the air duct vents (which is highly questionable) and "sanitizing" them--took 1.5 hours with one "technician" and cost $600. It is my fault for not sending him packing out the door. I really do know better. But--if they are listed on Angie's List, I want your clients to know DO NOT CALL OR TRUST ALLBRIGHTOC. When I contacted the company the next day, asking for at least a $100 deduction in the bill because I know that at least 3 of the vents were not cleaned--of the 8 for which I was charged $30 per. The crown molding in the living and family room prevents those vents from being removed--and there are only 4 other ones in the house. I received two replies stating that I signed it (I did, much to my regret) and live with it!
Rating CategoryRating out of 5

Response from AllBrightOC
I am sorry that you did not have the experience that we want our customers to have. I do not know who you spoke with when you called after the service. I will try to contact you directly and work with you. We really want our customers to be happy and use our service again.

gary S.
09/2010
3.0
carpet cleaners
  + -1 more
After allowing the carpet to dry, it was apparent that the traffic areas had not gotten cleaned properly. I called them back and talked with the owner (Tim) who assured me they would stand behind their work and scheduled a return for 11:00 to 3:00 on Saturday (holiday weekend). We waited all day with a no show and never a follow up call to explaing their abscence or reschedule. I think they talk a good game, but don't live up to their promises.
Description of Work: Schedule them to clean carpets based on a three room plus hallway for $125.00. They had cold call with information on the special and my wife set it up. When they arrived they at first would not honor the hallway work as quoted. They were more interested it trying to provide additional services (duct cleaning) than doing the work. I ointed out the high traffic areas that I wanted special attention to and the indicated they would pretreat and get the traffic stains out. The two man team was in and out in less than an hour, after offering to clean the dining room abolstery. I had to encourage them to move the dining room table out so that the area could be cleaned properly. The left the carpets far wetter than prior efforts have done.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$150

Response from AllBrightOC
We have contacted customer and redone the job. We try to make it on time to each job in the allotted time we give but some jobs need more care than originally thought and traffic can also get into the equation of getting to a customer promptly at the originally set time. We do try to call each customer when we will not make the time. Our policy is to move light furniture and the table should have been moved. We have solved this problem with our technicians and should not have this problem again. We are glad that our customers voice there opinions it keeps us grounded as a company. We want repeat customers they are what keeps our company growing.

    Contact information

    16442 Whittier Ln, Huntington Beach, CA 92647

    www.allbrightoc.com

    Service hours

    Sunday:
    12:00 AM - 12:30 AM
    Monday:
    12:00 AM - 12:30 AM
    Tuesday:
    12:00 AM - 12:30 AM
    Wednesday:
    12:00 AM - 12:30 AM
    Thursday:
    12:00 AM - 12:30 AM
    Friday:
    12:00 AM - 12:30 AM
    Saturday:
    12:00 AM - 12:30 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Air Duct Cleaning,
    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Asbestos Removal,
    Dumpster Service,
    Window Cleaning,
    Water & Smoke Damage,
    House Cleaning,
    Dry Cleaning,
    Drapery Cleaning

    FAQ

    AllBrightOC is currently rated 2.7 overall out of 5.

    Sunday: 12:00 AM - 12:30 AM

    Monday: 12:00 AM - 12:30 AM

    Tuesday: 12:00 AM - 12:30 AM

    Wednesday: 12:00 AM - 12:30 AM

    Thursday: 12:00 AM - 12:30 AM

    Friday: 12:00 AM - 12:30 AM

    Saturday: 12:00 AM - 12:30 AM

    AllBrightOC accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, AllBrightOC offers free project estimates.
    Yes, AllBrightOC offers eco-friendly accreditations.
    No, AllBrightOC does not offer a senior discount.
    Yes, AllBrightOC offers emergency services.
    Yes, AllBrightOC offers warranties.
    AllBrightOC offers the following services: Janitorial, carpet & floor care, water damage restoration, air duct, steam and dry cleaning, construction clean-up, vct and vinyl floor strip and wax, ceramic tile & grout scrubbing.

    Contact information

    16442 Whittier Ln, Huntington Beach, CA 92647

    www.allbrightoc.com

    Service hours

    Sunday:
    12:00 AM - 12:30 AM
    Monday:
    12:00 AM - 12:30 AM
    Tuesday:
    12:00 AM - 12:30 AM
    Wednesday:
    12:00 AM - 12:30 AM
    Thursday:
    12:00 AM - 12:30 AM
    Friday:
    12:00 AM - 12:30 AM
    Saturday:
    12:00 AM - 12:30 AM