Sun Systems

Description of Work: The designer and installer were clearly unfamiliar with the current code requirements for Los Angeles County. There was a 4 month delay in getting the electrical hookup because of this. In the end, the company made good, but communicating with them was pretty mixed. Most disturbing, the company apparently operates under at least two different names. This would not so disturbing, except that they deny this, even though when we called the number the phone would be answered as a different company. I think they just make the sales and then hire a team to do the installation, so service is spotty. They did replace the entire electrical box, since they had not told us ahead of time (and were apparently unaware) that the design we were installing was not acceptable to the county. Things got testy at the end when the county inspector refused to approve the connectors to the panels. The company said they got the specs approved in March, but we're not sure if this was true or not, since the timing was coincidental to my husband pressing to get completed.