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Reliable Plumbing

Plumbing, Water Heaters

About us

RELIABLE PLUMBING is family owned & operated. WE PROVIDE PERSONAL CUSTOMER SERVICE AND EXCEPTIONAL QUALITY WORK. "NO JOB TOO SMALL" WE DO SERVICE & CONTRACT WORK FOR RESIDENTIAL & COMMERCIAL PROJECTS. Napa: 707-258-2180 - Healdsburg: 707-433-1360 - Santa Rosa: 707-568-7165 Lake County: 707-987-9447

Business highlights

19 years of trusted experience

Services we offer

WE INSTALL & REPAIR: Tank, Tankless, Hybrid & Solar Water Heaters Systems, Water Softeners & Filtration systems, Hot Water Recirculation pumps, Water & Sewer lines, Sewer Ejectors, Sump Pumps, Faucets & Fixtures, Low Flow & Dual Flush Toilets, Garbage Disposals, Gas Lines etc. We are certified service reps for All major brand water heaters. IF YOUR PROJECT HAS TO DO WITH: Water, Sewer, Gas or Solar we can help. TIRED OF WASTING WATER WHILE WAITING FOR HOT WATER? WE CAN SOLVE THAT PROBLEM.

Services we don't offer

Main line sewer clearing

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-14 of 14 reviews

Alan F.
12/2015
5.0
plumbing, water heater repair
  + 0 more
Very responsive to all my questions and gave good advice. Showed up on time and did a professional job, cleaned up after themselves, and job was at a fare price. I would use them again if the need arises .
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Russ C.
11/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Repaired kitchen faucet. Very good

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Shirley M.
09/2015
2.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Never returned phone or email
Rating CategoryRating out of 5

Response from Reliable Plumbing
We at Reliable Plumbing are very responsive to all phone and emails messages we receive from customers. After careful review of all phone and emails messages on 09/21/2015 and 09/22/2015, we could not locate any phone or email messages from this customer. If this customer called on the week of 09/12/2015 -09/20/2015 we were unable to receive or respond to any phone or internet messages, this was do to the Valley Fire. we at Reliable Plumbing are very sorry to hear this customer was unable to contact us.

JULIANA V.
07/2015
5.0
plumbing, water heater repair
  + 0 more
Other plumbers I called all wanted to replace the entire water heater for a cost of at least $800. Reliable Plumbing diagnosed the problem and simply replaced the heating elements, for a total cost of only about $150. They were very pleasant to deal with. We also had them fix a leaky toilet seal, which they did at a very reasonable price.
Description of Work: Repaired a water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Margaret C.
02/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: My older water heater was leaking and they found it had a crack in it. They replaced it with a new one and I was very pleased with the service they provided. The young man they sent out was prompt, polite and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$960

Clare P.
05/2014
5.0
plumbing
  + -1 more
Prompt arrival, did all the work in an hour and left no mess!
Description of Work: Replaced several faucets, unclogged the kitchen sink and corrected water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jim O.
08/2013
5.0
plumbing
  + -1 more
showed up about 30 mins late but called first to give heads-up. polite and considerate. not a problem. i didn't ask why they were late, but I would guess it had something to do with the call being at 8:00am and probably the first call, and their office being located in Lake County (a good distance). Performed the repair expeditiously. (Leak at union in copper line) Replaced 2 foot length of copper pipe with a material called pvx, and took the time to explain the advantages of this material (like pvc except better). It was a simple repair but required crawling through a space about 3 feet high under house. Glad I didn't have to do it.
Description of Work: repaired a leak under the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$191

Linda M.
11/2012
5.0
plumbing
  + -1 more
We were having problems with our well pump. We didn't want to call the company who'd installed it, because we'd been burning through pumps and felt we were being taken advantage of. We had already called another pump company but the owner, while seemingly very nice, was uncommunicative (he kept making appointments and not showing up, with no explanations). At our wit's end, we called Reliable Plumbing to see if they dealt with pumps. They called us back promptly, explained they did not deal with pumps, but gave us the name of a business that did (Cal-Tech Pump). We were VERY happy with their recommendation, and appreciated it.
Description of Work: We called them regarding our well pump, and they gave us an excellent recommendation for a company that dealt with our particular service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob B.
10/2012
1.0
plumbing
  + -1 more
I wanted a quote for plumbing the house I am building. They would not come to look at the project but asked for drawings to be emailed. I spent time making drawings and sent them. I called after not hearing back for a week. The same individual said he would call back. He called back and said the drawings were not good enough but further into my conversation with him it became obvious he had not taken the time to review the drawings.
Description of Work: No services (see below)

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Reliable Plumbing
The drawings we received were of poor quality and were hand drawn with no useable information. In order for us to be able to bid on a new house, we require a professionally drawn set of architectural plans showing all the important information and measurements of the protect. Without these type of plans we will not bid on new construction projects. This was explained to the person that requested the bid.

Cherry C.
10/2012
5.0
water heater repair
  + -1 more
They were reliable and they were great. They showed up when they said they were going to. I gave them the wrong information. I thought I had a gas water heater and actually I had an electric one. They went back and got an electric one. They lowered the price, because they are cheaper. They came back and was very efficient. They really did a great job.
Description of Work: Reliable Plumbing installed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$895

manfred E.
08/2012
5.0
plumbing, water heater repair
  + 0 more
see above notes
Description of Work: when we were out of town and had guest in our house, the water heater broke down and we called Reliable plumbing and they did a very fine job . We found them through Angie's list. Manfred Esser

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Linda M.
04/2012
5.0
plumbing
  + -1 more
Professional, on time, and the repair was fixed in half an hour. I was impressed with his courtesy, clean up, and efficiency. Also seemed to me he was an honest and straightforward guy. This is my new plumber!
Description of Work: Repair to leak in tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Miles L.
01/2012
5.0
plumbing, water heater repair
  + 0 more
Everything went very well. I was very pleased with them. The price was very good. They did a very good job. I would use them again. They were pretty efficient. They were very friendly.
Description of Work: I used Reliable Plumbing about two or three months ago to put in a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Hans M.
09/2010
5.0
plumbing
  + -1 more
I was very disappointed that they were not covered on the list, even though they had many outlets. I spent about $1250 on that work. My experience with them went really well. The last job they did for me went very well and they came on time. They were easy to deal with and did the whole job without any hiccups and were out within 2.5 hours. The cleaned up nicely after themselves and the products they provided worked as described and well. I would use them again if I had another plumbing project.
Description of Work: I used Reliable Plumbing on the 24th of August and they replaced 3 toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

    Contact information

    18622 Pine Flt Ct, Hidden Valley Lake, CA 95467

    www.reliableplumbingwebsite.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters

    FAQ

    Reliable Plumbing is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Reliable Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Reliable Plumbing does not offer free project estimates.
    Yes, Reliable Plumbing offers eco-friendly accreditations.
    No, Reliable Plumbing does not offer a senior discount.
    No, Reliable Plumbing does not offer emergency services.
    Yes, Reliable Plumbing offers warranties.
    Reliable Plumbing offers the following services: WE INSTALL & REPAIR: Tank, Tankless, Hybrid & Solar Water Heaters Systems, Water Softeners & Filtration systems, Hot Water Recirculation pumps, Water & Sewer lines, Sewer Ejectors, Sump Pumps, Faucets & Fixtures, Low Flow & Dual Flush Toilets, Garbage Disposals, Gas Lines etc. We are certified service reps for All major brand water heaters. IF YOUR PROJECT HAS TO DO WITH: Water, Sewer, Gas or Solar we can help. TIRED OF WASTING WATER WHILE WAITING FOR HOT WATER? WE CAN SOLVE THAT PROBLEM.
    Main line sewer clearing

    Contact information

    18622 Pine Flt Ct, Hidden Valley Lake, CA 95467

    www.reliableplumbingwebsite.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed