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Thompson Family Plumbing & Rooter

Plumbing, Drain Cleaning, Water Heaters,

About us

When you want great plumbing services you need to call the experts at Thompson Family Plumbing & Rooter, Inc. We proudly service Oak Hills, Hesperia, Apple Valley, Victorville, Adelanto, Phelan and the surrounding areas. Plumbing companies that are family owned and operated understand what it takes to provide plumbing services that keep your home in proper working order. Whether you need leak repair and detection, plumbing repairs, drain cleaning, or video sewer inspections as well as many other plumbing services, we will take care of you and treat you like our own family. We have been in business since 2006 and are known for providing trusted plumbing services. Our operations are carried out with diligence and dedication that give all of our customers the highest quality of care and workmanship. You can depend on us to provide excellent plumbing services from plumbing technicians that are insured, certified and licensed. Our crew can help you rest assured that your plumbing problems are in the hands of professionals. We hold ourselves to the highest standards and guarantee our customers fast and effective plumbing services when they need them most. Be sure to ask us about discounts and savings we have available for our already affordable plumbing solutions. If you’re currently suffering from plumbing problems, don’t hesitate to call us. We’ll make sure that you are visited by one of our expert plumbing technicians so you can receive a quick quote and have your plumbing problems fixed in no time.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Services, Leak Detection, Sewer Camera Inspection, Toilet Service, Drain Cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-13 of 13 reviews

Casey A.
05/2019
5.0
plumbing
  + -1 more
We called Thompson and they were out in a flash. Fixed in about 10 minutes. They are our go-to plumber to get things done correctly and the right way. The other guys were a bit cheaper, but never completely fixed our problem. In the long run, the other guys had to come out more often, costing our building more.
Description of Work: Toilet's at my office kept running

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rochelle N.
05/2019
5.0
plumbing
  + -1 more
Shecduling was convenient My plumber arrived on time, took pictures before ans after. Madd the right suggestion for what my family needsd. I have used Thompson family plumbing for multiple jobs in my home. Will definitely use again!
Description of Work: Replace garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer S.
05/2019
5.0
plumbing, drain pipe
  + 0 more
It was great! Clean work and very professional! We highly recommend to everyone we know!
Description of Work: A water line out to a work shop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff K.
05/2019
5.0
plumbing, drain cleaning
  + 0 more
It went well. John was on time and upfront with his pricing. Very happy with the work that was performed. We had a camera inspection done and will be needing future work to be done. Thanks again! Glad to be apart of the Thompson Family!
Description of Work: Needed my drains cleared

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neil H.
05/2019
5.0
plumbing, septic tank
  + 0 more
They were amazing. Had a Friday night event at our church where some bored kid put massive amounts of TP into the system and completely backed it up. They came first thing Saturday morning and got it cleared (no small feat) so that it wouldn’t impact our weekend services. Love these folks!!
Description of Work: Cleared massive clog in plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charity L.
05/2019
5.0
plumbing
  + -1 more
They came out in a timely manner and fixed my plumbing issues. The Thompson's are wonderful and you become a part of a family.
Description of Work: Plumbing, drains and toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martial H.
05/2019
5.0
plumbing, drain cleaning
  + 0 more
Quite well. Their experience showed quickly in giving simple solutions to not only save money but prevent the issue from occurring in the future with easy maintenance.
Description of Work: Diagnosing a consistently smelly kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave G.
05/2019
5.0
plumbing, water heater repair
  + 0 more
The technician that did the work was very professional and did an outstanding job installing the new system, even working late into the night to get it done for a party the next day
Description of Work: New tankless hot water system installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William B.
05/2019
5.0
plumbing
  + -1 more
The best in the business, a must use company.
Description of Work: Plumbing work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mallory M.
05/2019
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
This is a family owned business and they are on top of everything!! The office staff is very communicative. They let you know when your tech is on the way and they also follow up with a phone call the day after to make sure everything went well. Don showed up and was very polite and seemed happy to be doing the job I requested. He came on time and explained everything he would be doing as well as cost. I signed some paperwork and he got right to it. After he was done he cleaned up everything like he was never even there. I really appreciated that as I've had other work done in my house and it seems like most people leave a mess behind. Everything was installed perfectly and I have had no issues since. They have come out one other time on a weekend on an emergency call and I couldn't be more thankful for their willingness to show up so quickly when i had a leak on a weekend and at night. Amazing customer service and really nice people to work with. So glad a local company is out there doing great things. I've heard people talk about cost but you definately get what you pay for with them. I live alone and always feel safe especially knowing they're family owned and touch base with you every step of the way.
Description of Work: Water Heater and Bath Tub installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frederick H.
05/2019
5.0
plumbing
  + -1 more
Amazing service. Fast and friendly
Description of Work: Stopped up toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sommer H.
05/2019
5.0
plumbing, water heater repair
  + 0 more
John was very prompt to get to work and fix my shower cartridge for our Hott water to work ! Cleaned up after himself and was very professional and educated me on how and why I had this issue 👍🏽 , also did some water heater work and it’s like new again ! Thanks TFP !
Description of Work: Fix shower cartridges

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth U.
08/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,200

    Contact information

    10653 G Ave Suite 401, Hesperia, CA 92345

    https://www.thompsonfamilyplumbing.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Licensed*

    Trade License Number
    984369
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Drain Pipe Installation,
    Septic Systems,
    Sewer Cleaning,
    Natural Gas Lines,
    Kitchen and Bath Remodeling,
    Water Filtration and Softening

    FAQ

    Thompson Family Plumbing & Rooter is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Thompson Family Plumbing & Rooter accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Thompson Family Plumbing & Rooter offers free project estimates.
    No, Thompson Family Plumbing & Rooter does not offer eco-friendly accreditations.
    Yes, Thompson Family Plumbing & Rooter offers a 10% senior discount.
    Yes, Thompson Family Plumbing & Rooter offers emergency services.
    No, Thompson Family Plumbing & Rooter does not offer warranties.
    Thompson Family Plumbing & Rooter offers the following services: Plumbing Services, Leak Detection, Sewer Camera Inspection, Toilet Service, Drain Cleaning

    Contact information

    10653 G Ave Suite 401, Hesperia, CA 92345

    https://www.thompsonfamilyplumbing.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day