I am giving this company a complete "F" because they never showed up. I sat around all morning long waiting for the cleaners to show, but no show. I called the salesman, Anthony "Mike" Messina, who sold me on the service, but he didn't remember me or seemed to care. I rearranged my entire day, and my furniture, for these people to come by and clean my carpets, but they had better things to do. In the future, I will be using a different company. The kind of cleaning service that shows up when they say they are going to.
Description of Work: The clean my upstairs carpets and stairs
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Karin Y.
12/2015
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John B.
09/2014
4.0
carpet cleaners
+ -1 more
unknown
Description of Work: Clean, sanitize and protectant 8x5 wool rug |Protectant on wingback chair.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
$200
Steve M.
09/2011
5.0
carpet cleaners
+ -1 more
I have used Pro Carpet Care for several years now and have been extremely happy with Jess' service. Jess is extremely conscientious and he pays careful attention to detail. He is fair in his pricing and he was able to get out some very dirty and difficult stains on my carpet. He made sure to put disposable coasters underneath the furniture to help it dry and provided booties so I could wear while the carpet was drying. In addition, he let me borrow a space blower (at no extra charge) for a few days to help with the drying process and then picked it up when I was done with it. A good experience all around.
Description of Work: Cleaning of carpet throughout the house, 3 bedrooms, stairway, living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
BARBARA M.
10/2007
5.0
carpet cleaners
+ -1 more
Very pleasant and pleasing.
Description of Work: Cleaned carpet, also area rug. Jess even put down paper runner on path areas. Not much water or moisture after steam cleaned. Would highly recommend them and expect to hire them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
STEVE K.
02/2006
5.0
carpet cleaners
+ -1 more
Jess, was on time and did the job quickly. Very high powered equipment used left little moisture. It looks great. He even left us plastic booties to wear.
Description of Work: Two rooms cleaned along with a hallway and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
08/2005
5.0
carpet cleaners
+ -1 more
I HAVE HIGHLY RECOMMENDED HIM TO FAMILY AND FRIENDS. MY DAUGHTER AND GRANDDAUGHTER BOTH USE HIM. MY NEIGHBOR ACROSS THE STREET USES HIM. I GRADE HIM AN A.
Description of Work: HE CLEANS MY ORIENTAL CARPET. HE CLEANS MY CARPETING AND MY FURNITURE.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
08/2005
5.0
carpet cleaners
+ -1 more
IT'S AN A. I LIKE HIM BECAUSE HE DOES A REALLY GOOD JOB. HE TAKES HIS TIME, AND HE GETS THE RUG REALLY CLEAN. HE IS VERY NICE. HE IS PUNCTUAL. THE PRICE IS FINE. IT IS WORTH EVERY PENNY.
Description of Work: WE HAD THE LIVING ROOM DONE, AND WE HAD THE BEDROOM DONE, AND THE DEN. THREE ROOMS WERE DONE. THE LIVING ROOM IS HUGE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Upholstery Cleaning,
Carpet Sales and Installation
FAQ
PRO CARPET CARE & UPHOLSTERY is currently rated 4.8 overall out of 5.
PRO CARPET CARE & UPHOLSTERY accepts the following forms of payment: Check
Yes, PRO CARPET CARE & UPHOLSTERY offers free project estimates.
No, PRO CARPET CARE & UPHOLSTERY does not offer eco-friendly accreditations.
No, PRO CARPET CARE & UPHOLSTERY does not offer a senior discount.
Yes, PRO CARPET CARE & UPHOLSTERY offers emergency services.
No, PRO CARPET CARE & UPHOLSTERY does not offer warranties.
PRO CARPET CARE & UPHOLSTERY offers the following services: CARPET AND UPHOLSTERY CLEANING, TILE CLEANING, FLOOD DAMAGE AND CARPET REPAIR.