Starkwood Hardwood Floors

Description of Work: The provider laid 900 sq feet of laminate, and on this last job he laid about 400 sqft of enviro cork. I was pleased with the laminate so I had him come back the next month and lay the cork. and he also did a back splash in my kitchen. for and additional 900.00. He seemed like a pleasant guy and nice personality until...

Description of Work: We called Jay about two months ago to let him know we needed approx. 2,200 square feet of hardwoods refinished and approx. 20 square feet replaced. We also needed a custom color, not out of a can. He came out, gave us a bid, and assured us a custom blended color was not a problem for him. My husband was a bit apprehensive upon our first meeting, due to him talking non-stop and his anxious behavior, but he left the decision up to me. We then needed him to come out before the entire house could begin to repair and sand our library, and provide some samples of his "custom color", before we could commit to the entire house. We spent 1/2 hour on the phone going over what we expected Monday morning at our scheduled appt. time at 8:00am, and he assured us he would be there, because he "really wanted the job". Monday morning came and went, he never showed, called, text or emailed. By afternoon, we sent him a text asking why we didn't hear from him, he responded with "you're crazy and that's why I'm not there". Please be very careful before using this guy, never had someone this unprofessional before, and we've been working on this project for over 2 years. We wonder how he's still in business, and thankful we didn't get started with him. My husbands intuition on this guy was right on. We rely on all the post from Angie's List to avoid costly disasters with people and companies like this. Please beware of this person.