Quality Carpentry Incorporated

DYLAN DOUGHERTY AND QUALITY CARPENTRY: Dylan Dougherty, owner of Quality Carpentry Incorporated wasted a lot of my time and money. He turned a six month job into an eighteen month job. Several months into my job, Dylan stopped work to begin other jobs, collecting payments from other customers, and leaving my uninhabitable house reduced to studs. Dylan promised that he would return in two weeks. Nonetheless, he disappeared for three months, ignoring my calls, texts and emails. When Dylan finally resumed my job, he delivered “B” quality work. Dylan failed to supervise his subcontractors. Several times one subcontractor damaged a prior subcontractor’s work. Rather than taking responsibility, Dylan tried to charge me to fix damage caused by his workers, beyond our agreed contract price and without signed change orders. The job site was disorganized and dirty. Dylan’s accounting was so inaccurate that he thought I owed him $40,000.00 more than I did. After he repeatedly insisted that I pay him this amount, we met and I showed him his accounting error. His response was to walk off my unfinished job in a huff, saying: “ You only owe me $2,500 and it will cost me $5,000 to finish your job, so I’m out”. I had already paid Dylan several hundred thousand dollars, each payment as he had requested. Dylan refused to return my Job Inspection Card unless I released him from responsibility to finish my job. Without the benefit of my own paperwork, I had to fix a roof permit Dylan failed to finalize and allowed to expire. I could not be more disappointed with Dylan Dougherty and his company “Quality Carpentry”.

We are a couple from Canada who own a vacation home in the Palm Springs area. We arrived this year to find we had a flood in the kitchen. Long story short, we had to gut the entire kitchen and office adjacent to it. Coincidentally, our neighbors had just finished a kitchen renovation at their home. After seeing what a wonderful new kitchen they had we asked who had done it. We were given two names, Dylan Dougherty with Quality Carpentry Incorporated and Kevin Smith who owns and operates Cabinet by Kevin. After meeting them both we knew we had a winning combination. Kevin supplied a wonderful and imaginative design as well as our choice in cabinets and Dylan started the work immediately. Dylan's team were a great group of guys who are not only very skilled individually, very polite, respectful and very pleasant young men to be around and converse with. At the end of every day the site was always cleaned up very nicely, our home was treated with respect and care. We were a little over our 3 month schedule, however I did add quite a few extras so it was understandable. Dylan managed the budget well, always in control of expenses, his paper work was always correct. Dylan's prices were very reasonable for super quality work! We couldn't have been more pleased with the finished product, all deficiencies (paint touch ups etc. were immediately dealt with. The kitchen turned out absolutely beautiful, in fact I want to copy it exactly in my house in Calgary. My husband and I would not hesitate to recommend Dylan and his team, Quality Carpentry, we couldn't be more pleased. It was truly a pleasure working with and knowing them. Sincerely, Susan