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TWO BROTHERS ROOFING, Inc.

Roofing, Gutters, Roof Cleaning

About us

DBA: TWO BROS. ROOFING, INC.

Business highlights

46 years of trusted experience

Services we offer

ROOFING.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
8%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-12 of 12 reviews

Arlene B.
08/2011
1.0
gutter repair, roofing
  + 0 more
I have called about 5-6 times. I did leave a message and I do not recall them calling back.
Description of Work: Every time I called to set up an appointment to schedule an estimate I have received an answering machine. I am looking to have bird spikes.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from TWO BROTHERS ROOFING, Inc.
First of all let me apologize that you were not able to speak to us directly. We are in the office a few hours every day in the morning and afternoon returning messages and handling various business matters and than back out into the field we go, doing estimates and checking current jobs that we are working on. I checked our message book and we have you down that you called. I retrieved the message and wrote in our call log book myself. I personally attempted to call you back on 8/16 at 4:14pm and on 8/17 at 3:35pm. With each call I left you a message that we would be happy to help you and that we just need to get more information, like an address and what kind of work needs to be done. The only information we received in your original message was your name, phone number and that you were interested in getting an estimate. We had no further information and did not receive any further messages on the answering machine from you stating you got our message. In your posting you said you left "a" message, which I take to mean you left one (1) message. Which is what I have in our log. Than when you attempted to call back and got the machine did you leave another message? I don't have any record showing multiple messages. After a few attempts to call customers back without hearing from them, we figure they decided to go with someone else, knowing that most home owners get several estimates from various roofers, before making a final decision. I am sure you are frustrated, but we would still like to help you if we can. Please, let us know when would be a good time to call and reach you so we don't have to play "phone tag". Then we can set up an appointment to meet you and look over your property and work up a proposal. Also, if our proposal is chosen we will give you a $50.00 discount off the final price. Once again I apologize for our miscommunitcation and hope that we can service your roofing needs in the future. Two Brothers Roofing

Michael N.
07/2011
5.0
gutter repair, roofing
  + 0 more
Contacted Two Brothers, among others, to put a new roof on my house and install new gutters and downspouts. Ken Broom responded immediately and came out and inspected our house and talked with us about what we wanted done and what type of materials we wanted to use. Ken was very helpful and informative in the selection process and gave us a list of homes that Two Brothers had worked on in the area. He also provided samples of shingles and color samples for the gutters. We had endless questions which he answered very patiently, a trait he maintained throughout the entire job. He gave us a very complete written estimate which was $2K less than the highest estimate that we had received. But price aside, it was the confidence in Ken that was the deciding factor with us. As a matter of fact, in the end we opted for a higher priced shingle that added $800 to the job because we thought it added a more interesting look to the house. Work started right on time, and the Two Brothers crew were great to have around. They were polite, friendly, and worked very, very hard. At the end of each day they cleaned up completely. One example of their good work was on the second day when Terry determined that one of the existing roof vent pipes in the plumbing system was not located correctly (our house is very old and has a few cobbled-together features), so he went to a great deal of trouble and took the time to relocate it with new pipe and materials - no charge! This is the type of work that really inspires your confidence since I would not have known the difference had he left it as he found it. No job of this magnitude goes completely to your liking if you are as picky as we are, and when everything was completed we took issue with the way one of the gutters was hung and the way a small piece of existing trim looked after the roof was installed. Not mistakes, mind you, but just a couple of things that we wanted different. Ken listened to us, took a look, and the next day the crew returned and made everything the way we wanted, even though it involved a bit of work. And this was after they had been paid in full. We were very pleased. Two Brothers is just the best. I've had major work done on our house on a few occasions in the past, but I've never had a better experience than this one. They are as cooperative, helpful, and friendly as good neighbors, but with the skills of the best professionals.
Description of Work: New roof and new gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Bob W.
12/2010
2.0
roofing
  + -1 more
We called this company for an estimate and left a message as no one was available at the time of the call. They did return our call at the end of the day however. We were told that the way they worked was if they were in our area, they would send someone to come by and take measurements, etc. in order to prepare an estimate. We did not need to be home and that they would email the estimate to us. We never did receive an estimate and can only assume that they never came by or didn't want the business.
Description of Work: Request estimate for roof replacement

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0


JUDY K.
09/2010
5.0
roofing
  + -1 more
They were very reliable and explained everything. They completed the job on time. I was satisfied. I had a little problem later and they came out and looked at it. They were a reputable company with integrity.
Description of Work: I used Two Brothers Roofing And Repair for roofing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Pat D.
04/2010
5.0
roofing
  + -1 more
Excellent. The estimate was not the most expensive by a long shot. In fact, there were roofers who wanted to do much more - to replace the sheeting (?). He carefully inspeced the redrood slats and declared them all in good shape, which greatly reduced the time on the job. Additionally, he found a structural problem that he correcte for a VERY reasonable price...I recommend these guys. Highly. On time and thorough. They finish everything to the last nail being picked up from off of your lawn.
Description of Work: He removed my old roof and installed new composite shingles.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

LISA G.
07/2009
5.0
roofing
  + -1 more
I spoke with Ken on the phone. He got to my house the next day to check the roof. He assessed my roof and said beyond the minor issues that my roof was in real good shape and should last a long time. He made the appointment to do the repairs, showed up on time, and was done on the same day. The workers were nice, polite, and professional. A very good experience.
Description of Work: The previous owners had put on a new roof less than 10 years ago. However, we had some shingles near our chimney that were starting to disintegrate. I checked Angie's List and saw the good reviews for Two Brothers, and I called them to check out my roof. They found some problems in the area I described, as well as the chimney box that houses our heating unit exhaust was starting to rust and would need replacing. The estimate for both repairs was around $800, and it came in at just under $850.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Victor C.
03/2009
5.0
roof cleaning
  + -1 more
Very good...like the fact that they come out right away to do an estimate and then quickly do repairs and don't try to sell you something you don't need.
Description of Work: Roof on rental was leaking...Gavin came out, in the rain and within 8 hours, and fixed the leak. He was very professional and his quote was better than other estimates....have used him twice since and he is always prompt and courteous....highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Kevin M.
01/2009
5.0
roofing
  + -1 more
Keith called us on Monday after I called him to say we had a roof leak and needed someone to come out as soon as possible. That was on Sunday afternoon and on Monday morning he called to say he could have someone out the next day. The representative showed up right on time, got up on the roof to fix the problem area and found another small problem along the way which, he fixed as well. While he was on the roof he gave feedback on it's condition overall as well, saying that it was in good shape.
Description of Work: Small roof leak repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

CATHERINE M.
09/2006
5.0
roofing
  + -1 more
unknown
Description of Work: Two Brothers Roofing did a great job. They came when they said they would, and they worked hard and completed the job in a timely manner, without causing us any inconvenience. Our property was always immaculate at the end of each day. They gave an accurate estimate which was honored in the final invoice. We would definitely recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Mark M.
07/2006
5.0
roofing
  + -1 more
They were very prompt, finished the job in 4 days (one for removal, three for new installation). They worked with me to solve a skylight problem, and moved one skylight we replaced to the garage roof, letting in light there and saving the skylight from the landfill (and they didn't raise the price on us when we added that change). Ken was prompt in calling me back from the original request for a quote throughout the processs (something not to be taken for granted these days). He was also very thorough in his explanations of options for various shingle types, listened to our concerns, and always gave good answers and options. I highly recommend Two Brothers Roofing to anyone.
Description of Work: They removed the old cedar shake roof, installed new plywood and 50-year asphalt shingles, reflashed skylights, and recycled one skylight to new location in garage roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

KHARON H.
07/2006
5.0
roofing
  + -1 more
A very good company, always on time, they work quickly and keep the work area clean. In discussing our roof problem, they were able to identify the problem quickly and accurately. The solution to the problem was much more simple and cost effective than other options we have been given. Highly recommended.
Description of Work: Following a roof leak, they repaired the shingles that run up to the hip ridge, and the ridge shingles at the front of my roof. I have a difficult roof that is comprised of shingles on the sloped sections and composition roofing along the outside flat sections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

12/2005
5.0
roofing
  + -1 more
Very excellent! I felt the job was done quite well. Being late was never an issue with them, they were always on time and came right in and did the job correctly. I have had no problems and I would highly recommend them to do work for anyone. To me they seem to know what they are doing and are very good at what they do.
Description of Work: I had repairs done on my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

    Contact information

    333 Willow Avenue, Hayward, CA 94541

    www.twobrothersroofing.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters,
    Roof Cleaning

    FAQ

    TWO BROTHERS ROOFING, Inc. is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    TWO BROTHERS ROOFING, Inc. accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, TWO BROTHERS ROOFING, Inc. offers free project estimates.
    No, TWO BROTHERS ROOFING, Inc. does not offer eco-friendly accreditations.
    No, TWO BROTHERS ROOFING, Inc. does not offer a senior discount.
    No, TWO BROTHERS ROOFING, Inc. does not offer emergency services.
    Yes, TWO BROTHERS ROOFING, Inc. offers warranties.
    TWO BROTHERS ROOFING, Inc. offers the following services: ROOFING.

    Contact information

    333 Willow Avenue, Hayward, CA 94541

    www.twobrothersroofing.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed