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THE WINDOW BROKER

Windows

Reviews

3.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
29%
3
14%
2
0%
1
14%


Rating CategoryRating out of 5
quality
3.9
value
4.4
professionalism
3.9
responsiveness
3.9
punctuality
4.0
Showing 1-7 of 7 reviews

ALEX S.
04/2006
1.0
replacement windows
  + -1 more
What a nightmare in dealing with this company, The Window Broker, since I had purchased and had all of the windows installed. Their service is horrible. Their customer service and the president of the company are a bunch of idiots. I wouldn't recommend this company to my worst enemy. When they do decide to come and do the repairs, they are either late with the appointment in arriving to your house, or they don't bring the right tools along to do the work. I had to supply my own tools when one of their service tech's recently came to fix and adjust most of the windows I had installed.
Description of Work: They had to come repair and adjust most of the windows. Some didn't stay open, and some weren't sealed correctly when they were installed. I had 31 windows installed previously.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$13,500

12/2005
4.0
replacement windows
  + -1 more
THEY DID A TERRIFIC JOB. THE WINDOWS LOOK TERRIFIC. IT WAS A GREAT IMPROVEMENT TO THE HOUSE, AND I WOULD RECOMMEND THEM. THEY WERE VERY RESPONSIVE. THERE WAS ONE WINDOW THAT WASN'T RIGHT, AND THEY CAME BACK THE NEXT WEEK AND REPLACED IT. THEY GIVE YOU A LIFETIME GUARANTEE.
Description of Work: IT WAS WINDOW REPLACEMENT THROUGHOUT THE ENTIRE HOUSEHOLD.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

JAN A.
11/2005
5.0
replacement windows
  + -1 more
THE WINDOW BROKERS WERE SO GOOD. WE HAD THE BEST EXPERIENCE WITH THEM. THEY SHOWED US MANY SAMPLES AND ASKED A LOT OF QUESTIONS BEFORE RECOMMENDING WHAT WOULD FIT OUR LIFESTYLE THE BEST. THE WINDOWS WERE ALL REPLACED IN ONE DAY AND THEY DID A GREAT JOB ON THE CLEAN UP FOR THE JOB. THESE WINDOWS ARE GREAT AND HAVE MADE THE BIGGEST DIFFERENCE IN THE COMFORT OF OUR HOME. WE COULD NOT BE MORE PLEASED.
Description of Work: WE HAD ALL OUR OLD SINGLE PANED WINDOWS REPLACED WITH NEW VINYL POLY BAU WINDOWS. ALL ARE DOUBLE PANED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,449

IRENE L.
10/2005
4.0
replacement windows
  + -1 more
PRICE INCLUDED SIX DOUBLE PANE WINDOWS AND INSTALLATION. IT'S VERY REASONABLE PRICE WITH LIFETIME WARRANTY FOR ALL PARTS AND LABOR. THE SERVICE WAS COURTEOUS AND THEY WERE PUNCTUAL.
Description of Work: THEY CAME AND MEASURED ALL WINDOWS IN MY HOUSE. THEN ORDERED THE WINDOWS AND INSTALLED IN BEDROOMS, LIVING ROOM AND KITCHEN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

KIMBERLY K.
10/2005
5.0
replacement windows
  + -1 more
EXCELLENT. THERE WAS A TIME ISSUE BUT THEY CAME AS PROMISED AND TO GET THE JOB DONE ON TIME THEY HAD 2 CREWS TO FINISH. THEY CLEANED UP AND CLEANED ALL NEW WINDOWS.
Description of Work: INSTALLED 8 DOUBLE PANE WINDOWS, CUT DOWN 2 WINDOWS TO MAKE 1 BIGGER AND THE OTHER SMALLER, INSTALLED A BAY WINDOW IN DINING ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,840

08/2005
5.0
replacement windows
  + -1 more
THEY WERE MUCH CHEAPER THAN MOST PLACES. THEIR WINDOWS WERE STRONGER AND BETTER. THEY WERE A TOP-OF-THE LINE WINDOW COMPANY. THEY DID A VERY GOOD JOB.
Description of Work: THEY REPLACED 10 WINDOWS AND 1 SLIDING GLASS DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

01/2005
3.0
replacement windows
  + -1 more
INSTALLER'S WORK QUALITY VARIES, SOME ARE INEXPERIENCED. COMPANY PHONE SERVICE VERY POOR, ALWAYS GET ANSWERING MACHINE. INSTALLATION WAS BEHIND SCHEDULE BY ONE MONTH. COMPANY EFFICIENCY NOT HIGH. MIGHT HIRE AGAIN, NOT DEFINITE.
Description of Work: REPLACED 21 WINDOWS AND 1 PATIO DOOR.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$11,800

    Contact information

    2385 LINCOLN AVE, Hayward, CA 94545


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows

    FAQ

    THE WINDOW BROKER is currently rated 3.9 overall out of 5.
    No, THE WINDOW BROKER does not offer free project estimates.
    No, THE WINDOW BROKER does not offer eco-friendly accreditations.
    No, THE WINDOW BROKER does not offer a senior discount.
    No, THE WINDOW BROKER does not offer emergency services.
    No, THE WINDOW BROKER does not offer warranties.

    Contact information

    2385 LINCOLN AVE, Hayward, CA 94545