Mike's Tile Work

I had a great experience. Mike got back to me immediately after I called, he came over the same day and gave me an estimate. We agreed on a date, he was on time, went right to work and did a very nice job, finished on time, cleaned up. Mike was very professional. I would definitely hire him again.

Very professional; comfortable to be around.

I had a very hard time getting a hold of Mike. The first time I called it took him a week to call me back. When we finally spoke he told me he would call me and confirm a date for a quote. That never happened. I called him a week later and we played phone tag for a week. When we finally spoke again he had no idea who I was and I had to re-explain everything to him. We set the appointment and I never heard back from him to confirm. Normally that would be fine but given the difficulty I had getting in touch with him, I was not confident. He did show up for the quote which was great but he wanted to charge over $700 more than our other estimate and to be honest I was not feeling very confident in his work given the trouble I was having just getting him to our house. When speaking with Mike he seemed very nice but I do think he would benefit with an assistant, receptionist or scheduler.

Mike was great. He was very responsive and gave us a fair price. He showed up on time, worked very hard and did a great job in the end. We were able to put the shower door back on and everything looks good now. I would definitely call Mike again. He's earnest, professional and a very nice person. UPDATE: Soon after the initial work was done in March 2014, we noticed that the tile where the work was completed had shifted slightly out from the row above it. The grout cracked, so I called Mike to let him know. He said it wasn't a problem and that we should just grout it over with a silicone grout. We did, but later saw that there were still cracks happening. Today (11/2015) we noticed water creeping across the floor of a closet that shares a wall with the bathroom shower that was repaired. It took a year and a half, but the water leached through a crack in the grout, saturated the backing and collected in the pvc pan liner that's supposed to drain anything that gets behind the tile, but sadly, did not. The issue was two-fold. First, the row of tiles that Mike put in had a different backing and were more rigid than the tiles that were originally there, so they responded to settling differently. Second- the pvc liner that is supposed to collect the water that gets behind the tile did not drain at all. When we cut away the molded wallboard in my closet to get behind the shower, we saw the water just filled to the brim in the liner. When we turned on the shower against the wall where the work was done, the water literally flowed right into and over the liner into my closet. According to the contractor that took apart the wall and pointed out the issues, it appears that either the concrete backing is preventing the water from draining the liner, or the angle of the shower floor isn't sufficient enough to drain the water...or both. The only reason we did not notice this sooner is because we have a safe attached to our closet floor up against that wall. It took the water leaching on the floor beyond the safe for us to notice it. Mike is a nice guy and very earnest, but the workmanship on this job is below what we would expect of a professional. Even though it's been a year and a half since the work was done, the amount of mold on the wallboard shows that this has been happening for a while. UPDATE 1/19/2016 I just read Mke's Tile Works response and all I can say is that we will have to agree to disagree about how that initial conversation and the subsequent conversation about my husband fixing the grout a couple of months after we paid for repairs went. There was evidence of leakage and that's why I called Mike to begin with. Also, I don't live in the San Ramon Valley, so the earthquakes he references do not affect me. I am not sure why someone would tear out and repair something that didn't need to be fixed if he felt strongly about it. I'm not going to get into a He said./She said discussion but after I contacted Mike about the leakage from the work that he did, complete with pictures, he did not initially accept responsibility. I contacted his bond company, but hadn't yet submitted any formal claim. Mike has recently agreed to repay me for the emergency corrective work we had to do to get the shower operational again, which was much appreciated. I consider this matter resolved. Again, Mike is a good guy, but sometimes a job does not go well despite someone's lengthy experience.

Upon first contact Mike was extremely responsive and reliable. He showed up on time for the estimate and on each work day. He was very clean and careful in my house and did a great job installing the tile. He finished the job ahead of schedule. At the end of the job, I noticed a small mistake and Mike drove back to my house (one hour) on the same day to fix the problem. Really a great guy. I will hire Mike for all of my future tile projects.

Mike was very friendly and easy to deal with. We were on a time crunch since we were listing the property and he did well fitting us in. He was very careful to be clean. The best part was that the tile looked fantastic! We couldn't be happier with the quality of the work he did. We are planning on using him for any jobs he can do t our new property.

Great guy, fair price, made sure everything was done right.

Mike did outstanding tile work in our master bathroom. His tile laying skill is excellent and he takes the time needed to do a perfect job. He has years of experience and it really shows when lines of tile need to go a distance and line up accurately and level. Mike also worked with some tricky glass and crystal pieces on this job and was careful and accurate. Mike had some good suggestions as he went along which made the job turn out more sophisticated than we envisioned. Another reason I would highly recommend Mike is his work ethic and seamless manners. He arrived when he said he would, worked full days (even in the rain), and cleaned up every day before he went home. He is meticulous about leaving the job site tools picked up and surfaces clean. He took some orders changes and made accommodations with grace . It is clear he is more interested in the quality of this work than his personal time line. He is a gentleman at all times and professional. Since this project we have engaged Mike to tile a guest bath room, shower and floor, and utility room floor. Beautiful work.

I was very disappointed. Mike was prompt meeting me on the day and time of the appointment to review the scope of the work that I wanted performed. He advised that he would get back to me by the end of the week with a price to do the project. After waiting several days for his quote, he left a voice message indicating that he was too busy to do the job unless I was prepared to wait approximately six weeks. I would have appreciated it more if he had just told me up front that he was too busy rather than lose several days waiting for his quote.

It went very good. We had a deadline and he was able to accomodate us. The prices was right, and we will use them again.

Mike is very professional, sincere hard worker. His pricing is very fair and he was very flexible in accommodating changes to both requirements and schedule. He demolished two bathrooms, built shower pans on both of them and retiled both shower and the bathroom floor. He always arrived early in the morning and stayed late to finish the job as quick as possible. I would highly recommend Mike for any tile work and he will be the first (and the only one) to call for our upcoming second phase renovations. Thanks Mike for getting us beautiful, functional bathrooms.

over all of getting the job professionally done,went execllent. We will use Mike's services again.

He sounded very good. We were unable to do the work at the time. We are looking to do the work now. I thought he had a good estimate.

Mike and his crew were extremely punctual and did their work was above average. They first removed the wooden floor and then "floated" cement prior to laying the tiles. The tiles were laid in a diagonal pattern and one needs to see the tile work around the door frames to really appreciate the work of these professionals.

Mike and his guys were fantastic. Their pricing was very fair and the quality is wonderful. The job took as long as expected and came in at estimate. I paid for all materials and Mike gave me a list of everything that I needed to purchase. We changed some things and he was completely accommodating. Couldn't be more satisfied with how my bathrooms came out. I will hire him again when I get ready for my kitchen backsplash.

Wow...Mike was terrific. He came to give an estimate and was willing to work with us on the price. He knows his job...you can just tell. When we decided to go with him and told him that we needed to get it done quick, he was right there. Did a beautiful job in the bathroom with the tub/shower combo, we get comments from everybody that sees that bathroom, its has a wow factor in our humble house. Mike was on the job himself working at a great pace and doing a terrific job. I would suggest listening to him with suggestions for your tile project, he has some great ideas. My only hiccup was that I went with a grout color that didn't look good on completion on the backsplash in kitchen, so Mike has followed up and looking for solutions to get it looking the way I want it too. I don't feel that he does the work and just walks away, he want his customers to be happy and takes great pride in his work.

I ordered and paid for all the materials and then he fell off the face of the earth. DO NOT HIRE THIS MAN!....I didn't pay him anything, but he measured, now I have to go through the task of finding someone all over again!

Mike had very good ideas such as doing the tile on the diagonal inside of the shampoo niche, it gave more interest to the total design. He also gave us an idea before we picked the tile that saved us money. Instead of retiling the sink area,(which had been done just a few years ago) he suggested that we go with the same tile that was used as our backsplash around the sink to tie it all together. Which we did. It not only saved on the labor, but also on the cost of the tile. Mike is a real craftsman with tile, the way he used the bull nosed pieces as well made the job look clean and neat.

The job went very well. Mike came to look at the job and then a week later returned to complete the work. He gave me a detailed list of all the materials I needed to buy and in what quantities. He was prompt, courteous and took the time to explain any issues or concerns that he had regarding the job. He cleaned up the jobsite at the end of each work day and checked in with me periodically since I could not always be on site. Mike did a professional job all around and I definitely plan to hire him for future projects.

Mike did a perfect job on the tile and granite counter tops that he and his crew installed. I am very picky about how things are done and I didn't have to worry at all because everything they did was so beautiful. Mike really knows his trade and he does flawless, top quality work. Everything turned out so great and I will recommend him without hesitation to others!

Took over a week to get estimate. I had to insist he use Porcelain thin set I bought for my Porcelain tiles. He started using regular. Didn't ask me what size spacers to use. I needed the smallest. He wanted to use the biggest. Resisted using smaller ones, then said he'd look in truck for smallest size. They actually come much smaller and I would have happily purchased for him if he needed them. Finished floor would have been so much nicer. Dumped grout water on my garden instead of nearby drain. Grey soil and grey plants. Broke kids artwork and threw in trash to hide. Ripped a box I was saving in garage without asking so they could sit on it. I needed it for a return. Too dirty when they finished with it. Installed a chipped tile. Missed grouting a section and took 2 months to do it. Kept saying I'll come and call next week. Got upset when I wouldn't sell my air blower dirt cheap when it wasn't even for sale.

Very nice person, gave an estimate quickly but estimate was $22 a square foot for setting a basic ceramic wall tile so it was out of our budget, although I would keep him in mind in the future.

He did a nice job on the tile. He was very careful in removing the tile around the shower and replaced it with the same tiles. He didn't crack one single tile.

Except for having to make coffee in the bathroom the overall experience was not too painful. Mike and his helper did a terrific job in spite of having to work around my curious dogs. He showed up when he said he was going to and kept the mess to a minimum. In the end any inconvenience I had to put up with was overshadowed by how beautiful the kitchen looked. My neighbor who had a granite slab installed said that if she had known how beautiful the granite tile looked she would have done that instead of the slab. Mike even gave me a source for the granite tiles before he had the job.

We were very happy with every aspect of dealing with Mr. Flores. His work was remarkably skillful and aesthetically pleasing. He was willing to work with us on changes that we requested as the project progressed. He was also friendly, and the work was completed in a timely manner for the price estimated. The decorative tile was done extremely well.