Geek Squad - Best Buy

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The contract with Geek Squad is very reasonable. The technicians are very prompt, professional and knowledgeable.

They did not do that terrific. About a year later, I had to call somebody else. However, they were very responsive. Professionally, they know how to talk. I would probably find someone else before going back to them.

He showed up right on time and got right to work. He figured out the problems right away. Both computers needed more memory. He didn't have memory for our specific laptops so he drove all the way back to the store to get them and then he came back and installed them. He also installed Webroot on both laptops. He didn't leave the Webroot software that we paid for which I thought was a little odd, but, he got our computers working so I'm not complaining. The service was great and the tech was sharp and helpful. The only drawback was the price. They are very expensive. It was worth it this one time.

IT WAS VERY EASY. THEY CAME, THEY FIXED MY COMPUTER QUICKLY AND THEY LEFT. THE GUY WAS VERY PROFESSIONAL. HE JUST DID HIS THING. HE WAS VERY KNOWLEDGEABLE ABOUT COMPUTERS AND SPECIFICALLY ABOUT WHAT WAS WRONG WITH MY COMPUTER. HE KNEW HOW TO FIX IT IN THE MOST EFFICIENT MANNER WHILE SAVING EVERYTHING THAT WAS ON MY COMPUTER.

THEY WERE GOOD. THEY FIXED THE PROBLEM AND THEY WERE PROFESSIONAL AND SHOWED UP WHEN THEY SAID THEY WOULD. WE HAVE NOT HAD ANY ISSUES WITH THE PROBLEM, AND I WOULD USE THEM AGAIN.

IT WAS GOOD. IT WASN'T GREAT, BUT IT WAS GOOD. HE WAS ON TIME. HE GOT THE PROBLEM SOLVED, HE RESPONDED, BUT HE WAS KIND OF A GEEKY GUY. HE GOT IT DONE WITH BASIC.

IT WAS VERY GOOD. THEY'RE A VERY GOOD COMPANY. THEY WERE VERY PROFESSIONAL. THEY KNEW WHAT THEY COULD DO AND KNEW WHAT THEY COULDN'T DO. THEY WERE VERY CLEAR ON MAKING ME CLEAR ON WHAT THE DIFFERENCE WAS. THEY ALLOWED ME TO KNOW THAT THEY COULDN'T DO MIRACLES.

IT IS UNIMPRESSIVE. THEY ARE NOT REAL MOTIVATED. THEY ARE NOT QUICK. THEY RESPOND WHEN THEY ARE WILLING TO RESPOND. THEY DO NOT CATER TO THEIR CUSTOMERS.

THEY DID A GOOD JOB. THEY EXPLAINED EVERYTHING TO ME, AND THEY SAID WHAT THEY WERE GOING TO BE DOING. THEY SAID WHEN THEY'D GET IT DONE, AND IT WAS ACTUALLY EARLY SO THAT WAS UNUSUAL. THEY WERE VERY PUNCTUAL. THEY JUST DID A GOOD JOB.

THEY WERE FINE. THEY GET THE JOB DONE. HE WAS ONLY HERE FOR FIFTEEN MINUTES. THE WORK WAS GREAT. HE JUST HAD TO RESET THE DSL. THE WORKER WAS NICE. BUT HE WASN'T HERE VERY LONG.

THEY WERE GOOD. I WOULD RECOMMEND THEM. THERE WAS NOTHING TO CLEAN UP. THEY WORK ON COMPUTERS ALL THE TIME. THEY WERE POLITE, PROFESSIONAL, AND VERY PATIENT WITH US. WE HAVE ALREADY RECOMMENDED THEM TO PEOPLE WE KNOW.

THEY ARE COURTEOUS AND PROFESSIONAL. THEY HAVE COURTEOUS GREETERS. I'VE NEVER SEEN THEM HAVE ANY BAD ENCOUNTERS WITH PEOPLE. IT WORKS NOW. I TOLD THEM WHAT WAS WRONG, AND THEY FIXED IT.

THEY'RE VERY EXPENSIVE. I WOULD NOT USE THEM AGAIN. THEY CHARGE FOR EVERYTHING. IT'S $29.99 FOR THIS AND $29.99 FOR THAT. IT WAS JUST TOO EXPENSIVE. I HAD TWO GUYS COME OUT AND ONE GUY I LIKED AND ONE GUY I DIDN'T.

THE COMPUTER WORKED GOOD. IT PERFORMED WELL. THE VIRUS WASN'T THERE ANYMORE. IT WAS AVERAGE THE WAY THEY PERFORMED. THE WAY THEY DO IT ANYONE ELSE CAN COME IN AND DO THE PERFORMANCE WORK.

I KNOW MY HUSBAND WAS SATISFIED WITH THE WORK. THE COMPUTER WORKED. THEY ANSWERED IN A PROFESSIONAL MANNER, WERE POLITE, FOLLOWED UP, CAME OUT, AND TOOK CARE OF WHATEVER THE PROBLEM WAS.

THEY WERE FINE AND THEY WERE NICE ENOUGH. IT TOOK A LITTLE LONGER THAN THEY SAID IT WOULD, BUT IT WAS FINE. THEY SAVE EVERYTHING WHICH IS THE IMPORTANT THING.

I WAS VERY SATISFIED. THEY SOLVED THE PROBLEM VERY REASONABLY. I THOUGHT IT WAS A REASONABLE PRICE FOR WHAT THEY DID. IT WAS EXCELLENT, THEY UNDID SOME THINGS THAT I DID WRONG. THEY GOT IT CORRECTED AND INSTALLED SOME THINGS THAT WE NEEDED.

FOR WHAT THEY DID, THEY ARE CALLED TO COME OUT (125). WHEN YOU ARE IN A TOUGH SPOT YOU HAVE TO HAVE IT DONE. I LIKE THE FACT THAT THEY WERE WILLING TO COME.

MOST OF THE TIME HE TOOK CARE OF WHAT WE ASKED HIM TO TAKE CARE OF. ONE TIME HE HAD TO LEAVE BECAUSE HE DIDN'T HAVE PERMISSION TO BE MESSING WITH THE CERTAIN PROGRAM AND HE JUST NEVER CALLED BACK. SO I REALLY DON'T KNOW WHAT HAPPENED WITH ALL THAT, BUT WHEN WE CALLED THEY SAID HE WAS BUSY SO HE DIDN'T COME BACK TO FINISH.

THE SERVICE TECH WAS ON TIME, VERY COURTEOUS AND HELPFUL. HE EXPLAINED EVERYTHING IN DETAIL.