Tony's Plumbing, Inc.

Plumbing, Drain Cleaning, Water Heaters,

About us

Over many years of quality and professional service; Tony's Plumbing, a family owned & operated business, has acquired the ability to quickly and accurately diagnose the work that needs to be done. This makes it possible for us to provide you with a realistic and fair estimate before any service is begun. Angie's List members receive a discount of 10% (ON SERVICE JOBS ONLY) off the hourly rate after the first hour when paid at time of service. Our normal business hours are: Monday thru Friday 8:00 AM - 5:00 PM. If you like our services, then we would love to exceed the expectations of your family & friends. Thank you in advance for your thoughtful recommendations of our services!

Business highlights

30 years of trusted experience

Services we offer

Plumbing remodeling & repairs. Water lines. Re-piping. Water heaters. Drain cleaning. Gas lines. Leak repair. Bathroom & kitchen fixture installation. Sewer lining. Hyrdo-jetting.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9499 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-499 of 499 reviews

Steve T.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
Our bath water started to backup and laundry machine flooded the garage. I called Tony's Plumbing and they were at my house on that SAME DAY WITHIN AN HOUR of my call. They were no nonsense and quickly diagnosed the problem as a clogged main line and used a snake to clean out the pipes. This fixed the problem and water is now running fine. Tony's Plumbing is my go-to plumber for any serious issues! They've been very prompt and professional every time I've used them. Other plumbers might charge less (or more) but if you want quality work done and good customer service - I recommend these guys.
Description of Work: Pipe clean out with snake

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

David B.
03/2017
5.0
plumbing, gas leak repair
  + 0 more
Tony's Plumbing really came through for us! Our tennis club suffered a main gas line leak, which could not easily be repaired. After quotes from several plumbers -- all way more that we could afford -- Tony proposed a much more practical and affordable solution to restoring gas service to our clubhouse. Even working in difficult rain conditions, his team got the job done quickly, met with the inspectors and got us back up and running very quickly. We are highly impressed with Tony's Plumbing, and will definitely use him again!
Description of Work: Replacement of main natural gas line and re-connection to existing appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Tony's Plumbing, Inc.
Thank you for taking the time and writing a review about your experience with us! We appreciate your business and look forward to working with you in the future.

Lynn F.
03/2017
5.0
plumbing
  + -1 more
They were very good. They came out early.
Description of Work: They fixed a handle in the shower stall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Tony's Plumbing, Inc.
Thank you for your business!

Linda R.
03/2017
5.0
plumbing
  + -1 more
They have always been professional. They get the job done and clean up and then they are gone.
Description of Work: We were having roots growing into our sewer lines they and fixed it. We have also used them to install toilets and a garbage disposal. They installed a new vanity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tony's Plumbing, Inc.
Thank you for taking the time to write a review and share your experience with us!

james M.
02/2017
5.0
plumbing, drain cleaning
  + 0 more
The two sinks were back to back on a wall and the drain pipe made a T connection to drain out to the sewer. This was impossible to snake out so the plumber opened up the walls under each sink and replaced the T connection with a junction that has a snake access capped entrance that sticks outside of the wall. Unscrew the cap and the pipe is at such an angle that a snake could work properly. It took a couple days to replace the drywall and paint the opening made but the drain now flows freely.
Description of Work: Needed a couple sinks that used the same drain pipe cleaned out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Response from Tony's Plumbing, Inc.
We appreciate you taking the time to write a review about our services! You have been a pleasure to work with, thank you again for choosing Tony's Plumbing.

Bill S.
02/2017
5.0
plumbing
  + -1 more
Tony's came as scheduled and the plumber was able to determine right away the best solution to the situation. A clear explanation was given and the repairs were performed quickly and neatly. The sink has not drained as well in several years! When we are doing a planned remodel, Tony's will be called for all the plumbing requirements.
Description of Work: I was attempting to repair a kitchen sink drain and discovered the pipes within the wall needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Tony's Plumbing, Inc.
Thank you for taking the time to write a review and share your experience with us! We look forward to working with you again in the future. Thanks again for choosing Tony's Plumbing!

Paul B.
02/2017
5.0
plumbing
  + -1 more
The plumber came on time and did the work in a timely and professional manner. He also offered helpful comments and advice.
Description of Work: Replacement of 2 washing machine water input shutoff valves and 1 shower valve set (hot and cold water and tub spout), all of which were leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410.75

Response from Tony's Plumbing, Inc.
Thank you for your business! We appreciate it.

Eric K.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
This is the second time I have used Tony's services and it will not be the last. It was very easy to make an appointment. Mark was prompt, pleasant and professional.Requested services for a clogged kitchen sink etc. Mark snaked the kitchen drain in addition to two other sinks. He immediately provided me with a quote after making an initial inspection and made sure everything was functioning correctly afterwards.
Description of Work: Blocked drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tony's Plumbing, Inc.
Thank you for your business! We are so glad our technician Mark has been able to resolve your plumbing issues. He is a valued employee and has been representing our company for over 20 years! Thank you again for your kind words, we look forward to working with you again in the future. :-)

Keith M.
01/2017
5.0
plumbing
  + -1 more
Great. Arrived in time window installed new faucet quickly courteous. Did not have to wait long for appointment-next day.
Description of Work: Replace kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.5

Response from Tony's Plumbing, Inc.
Thank you for your business! We appreciate it :-)

DIANE A.
01/2017
5.0
plumbing, gas leak repair
  + 0 more
After trying 3 other plumbers, none of whom were willing to crawl under the house or spend anytime troubleshooting, we finally had Tony's crew come out. They spent time isolating the issue, were upfront about cost and time needed to repair. They required the experience of another coworker, so scheduled for the next day. Workers arrived promptly and got right down to work. It took them 5 hours but they fixed the issue. The gas company came out the same day and cleared the system, turning the gas back on. We left Tony's card for the buyers with a hearty recommendation.
Description of Work: We were selling our house and after tenting for termites, a small gas leak was discovered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tony's Plumbing, Inc.
Thank you for taking the time to write a review and share your experience with us! We look forward to working with you again in the future. Thanks again for choosing Tony's Plumbing!

Annie S.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
Great-very professional, thorough, came same day. Mark was very helpful and friendly-would use his services again.
Description of Work: Snaked a bathroom tub drain-very thorough tested everything, cleaned up friendly.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tony's Plumbing, Inc.
Thank you for your business! We appreciate it :-)

Bill G.
11/2016
5.0
plumbing
  + -1 more
Chris, the serviceman, was so pleasant and easy to understand. He showed me a picture of another leak I had not known about (had a lot of corrosion) and he also fixed that up. I will call Tony's Plumbing for any future work. Easy to trust and work with these people. I did not feel so "ripped off" as I did from a previous call to a different company. GREAT COMPANY and Chris is very good at what he does.
Description of Work: Had a leak in copper pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tony's Plumbing, Inc.
Thank you for taking the time and writing a review about your experience with us! We appreciate your business.

Rand B.
11/2016
5.0
plumbing
  + -1 more
Wonderful! I was given an appointment according to MY schedule, Mark arrived on time and did a professional job (and also had all the latest tools and materials) to make the job go fast and efficiently at a great price.....
Description of Work: Replaced bathtub cartridge, mended water softener pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Response from Tony's Plumbing, Inc.
Thank you for taking the time and writing a review about your experience with us! We appreciate your business.

Maureen L.
11/2016
5.0
plumbing
  + -1 more
Mark and Wilson went right to work and were very accommodating and worked efficiently.
Description of Work: 3 toilets serviced, 1 bath tub faucet, 3 faucets replaced, 1 switch on sheet off valve, 1 washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tony's Plumbing, Inc.
Thank you for your business! We appreciate it :-)

Ratan L.
10/2016
1.0
plumbing, water heater repair, drain pipe
  + 1 more
Very Poor. Hot water Heater circulation not proper. Tub overflow not installed properly and no access provided to fix. Hot water heater not per specs AND very noisy exhaust fan installed which was previously in the plans. Shower multifunction not installed properly. Refuses to fix problems without additional payment.
Description of Work: Whole house plumbing

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$25,000

Response from Tony's Plumbing, Inc.
Sorry you think that we did a poor job on the plumbing. I just want to remind you that this was brand new plumbing from ground up to finish that was inspected and signed off by city inspectors without one single plumbing correction in 2012-13 and all work was done according to plans or your request. When all of the other subs, including the general contractor, quit, we were the only original contractors left on the job because there were no issues with our plumbing. Any work that we do has a one year warranty. However, when you called us two years later complaining about the shower diverter not working properly and we told you that it was a defective diverter supplied by you, you refused to believe it and did not want to pay for my services. There were a few times where we went for additional work that you wanted done and when we later sent you the invoices you refused to pay and those invoices are still outstanding. If there are any current issues, I would be willing to come to take a look at them and take care of them at a discounted rate.

Michele A.
10/2016
5.0
plumbing
  + -1 more
The water from the washing machine now drain properly. Toilet flush valve.
Description of Work: Rooter laundry room sink-so drains properly change flush valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212.63

Response from Tony's Plumbing, Inc.
Thank you for your business! We appreciate it :-)

Marilyn O.
10/2016
5.0
plumbing
  + -1 more
On time, did exactly what was necessary, good job, explained everything.
Description of Work: Replaced toilet, 2 drains, outside clean out drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tony's Plumbing, Inc.
Thank you for taking the time and writing a review about your experience with us!

Richard M.
10/2016
5.0
irrigation systems, plumbing, water heater repair, drain pipe, home remodeling, sewer cleaning, drain cleaning
  + 5 more
I found Tony's Plumbing on Angie's list a few years ago and have used him many times since the first job. I cannot recommend them highly enough. Tony is exceedingly knowledgeable and his guys are skilled, polite and competent. They are efficient and professional and complete their jobs in a timely and expert way. They show up when they say they are going to and do not leave any mess after they work. Tony's office staff is knowledgeable, organized and helpful. It is a relief to have a plumber you can trust to diagnose a problem correctly and then solve it at a fair price. Tony's plumbing does an excellent job and is a pleasure to work with.
Description of Work: I have used Tony's Plumbing for several years now from very small service needs to major renovations. The following is a list of the work they've done for me: Pin hole leak repairs, garbage disposal install, unclog drains, replace water heater and build new shed and add proper venting, replace wall heater, install gas range, install dishwasher, finish plumbing, rough plumbing, complete copper repipe, replace shower valves, move water and gas lines, and sewer jetting and relining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tony's Plumbing, Inc.
Thank you for being a loyal Tony's Plumbing customer, you have been a pleasure to work with! We appreciate your business and look forward to doing work with you again in the future.

ALJEAN H.
10/2016
5.0
plumbing
  + -1 more
I first used Tony's Plumbing late in 2015 to replace a long section of sewer pipe at a cost of nearly $8000 and was extremely pleased with their work. They had to tear apart a section of the patio to reach the sewer and repaired that damage well. So I called Tony again for my current problem. The building, a duplex, was built 70 or 80 years ago, and I was not surprised that more old galvanized pipes fell apart nine months later. I thought the price of $5900 was quite fair for the work and materials required to copper pipe so many of the lines. One thing that annoys me is not being able to get in touch with workmen when I have a question during a job. Tony was always available either immediately or within a short time. And his son John, the lead plumber on both jobs, is both an excellent plumber and easy to work with.
Description of Work: They replaced hot and cold galvanized water lines under the house and through walls, particularly kitchen and laundry room broken pipes, with new copper plumbing and copper piped 2 kitchen sinks, 2 toilets , 2 bathroom sinks, shower lines etc. with copper etc..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Response from Tony's Plumbing, Inc.
We appreciate you taking the time to write a review about our services! You have been a pleasure to work with, thank you again for choosing Tony's Plumbing :)

Ron L.
08/2016
5.0
plumbing
  + -1 more
Good job knowledgeable and professional. Mark did a great job.
Description of Work: Replace shower knobs & drained kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Tony's Plumbing, Inc.
Thank you for taking the time and writing a review about your experience with us! We appreciate your business.

Jaime M.
08/2016
5.0
plumbing, drain cleaning
  + 0 more
Great. John thoroughly explained the issue and got everything working properly. Additionally he gave me some advice to prevent future drainage issues. Thanks John!
Description of Work: Clogged Drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Tony's Plumbing, Inc.
Thank you for taking the time and writing a review about your experience with us! We appreciate your business.

Ray K.
08/2016
5.0
plumbing
  + -1 more
Mark showed up on time and ascertained the cause of the leak. He then repaired the issue. He was very professionally, and easy to talk to, and explained the situation on well.
Description of Work: Sprinkler area leak detection & repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Response from Tony's Plumbing, Inc.
Thank you for taking the time and writing a review about your experience with us! We appreciate your business.

Rebecca L.
07/2016
5.0
plumbing, water heater repair, sewer cleaning, drain cleaning
  + 2 more
We love Tony's Plumbing. They have done a bunch of work for us and our HOA over the past 2 years (i.e., sump pump repair, sewer repair, internal and external drain clean outs, external pipe repair, water heater repair and replacement, etc). They are professional, reliable, and offer competitive pricing. We recommend them highly!
Description of Work: Installed new gas water heater with 10 year warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Tony's Plumbing, Inc.
Thank you for your business! We appreciate it :-)

Todd B.
07/2016
5.0
plumbing
  + -1 more
You can't go wrong with Tony's. I've been using them for a few years now and they have not disappointed yet. Plumbing can be a rough business but these guys make things smooth. I will continue to use Tony's, nice guys and they know what they're doing.
Description of Work: I've used these guys ALOT for anything plumbing. Remodeled my house and repairs for my business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tony's Plumbing, Inc.
We appreciate you taking the time to write a review about our services! You have been a pleasure to work with, thank you again for choosing Tony's Plumbing :)

Walter V.
07/2016
2.0
plumbing
  + -1 more
I wish I could write a quick positive review but I can’t. I first saw Tony’s Plumbing on Angie’s List with a few good reviews so I decided to let the “pros” work on my new house since plumbing is not my strong suit. Tony came out after I called and looked around the place and said his guys would switch out some faucets and install my washer and dryer. I thought it would be an easy job but I figured since this house was older there might be some issues. I was right! The guys who came were very polite. My only complaint was that they installed a new faucet that I purchased into the bathroom and the lever to close the drain didn’t work. After they finished the first day, they got two of the broken showers functioning and had finished with the washer/dryer install. My girlfriend was so excited to finally shower in our bathroom (as only one shower was functioning when we moved in). When she was done, my son came running out of another bathroom to tell me that the toilet wouldn’t flush and was about to overflow. When I checked that bathroom and the others, they had all backed up into the toilets and showers! I called Tony immediately to tell him what was going on and he was immediately defensive, telling me how that wasn’t THEIR fault. I told him that I called to ask for help, not to accuse them of any wrong-doing!? He said that he’d be able to possibly send guys in the morning. I told him that my kids and I needed to shower and use the toilet (as it was only 6pm) and he said there was nothing he could do. So I said “can you at least refer me to SOMEONE that CAN help??” and he said “I don’t know?? Try Roto-Rooter or someone like that BUT they’re gonna charge you a lot… OR you can wait until the morning.” The advice wasn’t very helpful so with the help of a friend I was snaking my line with a Home Depot rental until 10:30pm. Ugh. A couple days later the guys showed up to finish the work (installing the kitchen faucet and checking up on the washer). They had asked us to test the washer/dryer after they left last time and we told them it flooded the entire wash room and drained into my pool. They said that the drain was probably sealed shut and that I may have to dig up my bedroom to get a new line in. I was thrilled as you could imagine. However there was an old drain for a sink in the wash room and they tapped into that line to get the washer hooked up to drain properly. Thank god for that! (However, if they had checked the two drains prior to installing the first one it would have saved me a boatload of money in labor). Anyway, when they installed my kitchen faucet I asked the guys to throw a bead of caulk around the faucet and sink (since they’re the pros) and they said no problem. When they left, the washer was working great and the kitchen was done but they didn’t throw the caulk in. So my realtor had asked me how things were going and he mentioned that he knew someone at Tony’s Plumbing. I mentioned the few issues and he called his buddy John and John called me back. He came out and corrected bathroom faucet by telling me that the old sink needed to be drilled out in order to make the latch work. Shouldn’t that have been done initially anyway?? He also said that they don’t caulk around the kitchen sink anymore because there’s a gasket underneath. I said that’s fine but I asked for caulk and didn’t get it. He said they don’t do that. Why wouldn’t they simply caulk around my sink if I ask? So anyway, he leaves and drops off an envelope with the invoice which sat on my counter for a couple days until I opened it and was shocked at the $3200+ bill! The guys were nice and all but I thought it was a big excessive. Almost $900 in parts and it wasn’t itemized? (I purchased all of the faucets myself at Home Depot?!) So I have been busy at work and I decided to wait until my next paycheck to send them a check. No biggie right?? WRONG. Mandy from Tony’s Plumbing started calling my cell phone and work number the following week looking for payment. I was in a meeting when “Walter, Tony’s Plumbing is on line 3” was announced over the intercom. That was odd. Anyway I was going to call her back the following day when I had a chance to give her a credit card instead to be done with this. Later that afternoon/evening there’s a knock at my door and THERE’S TONY. I said hi and we shook hands and he said he was there to pick up a check for the job. I couldn’t believe he was at my door to collect?! I said I had heard from Mandy and was going to call back. I asked if he took credit cards and he said that was would charge me an additional 3+%. I said fine then I’ll send a check and he said he wasn’t leaving without payment. (I had the strange feeling that my kneecaps would be broken if I didn’t write a check.) So I told him I’d pay him but I wasn’t entirely pleased with the work and price. He pointed out how John came out and didn’t charge me for looking down my drain with a camera to show me roots. Somehow I feel that was covered in this $3000 invoice SOMEWHERE. Anyway, I wrote him the check and asked him to hold it until next Friday when I got paid. This was yesterday so we shall see if he honors that request. To put it into perspective, they did the job on the 6th and 8th of July and John came out on the 11th or 12th to make corrections and drop off the invoice. The muscle came to collect on the 21st, not even two weeks out. Overall the guys who did the work were nice but this has certainly been a less than pleasurable experience. The washer/dryer work fine but the finishing work left much to be desired for this price.
Description of Work: Install faucets, install washer/dryer

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$3,200

Response from Tony's Plumbing, Inc.
I met with you & we agreed to do the misc work you wanted on a T&M basis. You were informed that it would be 1-2 days of work at a rate of $145/hour for 2 techs and payment was due at time of service. You said that was fine; you just wanted to get the work done. We did a lot more than install a couple faucets and a washer/dryer which you conveniently left out of your review. (Due to limits on characters by Angie's List - I can't list all work we did) The description of work was itemized and specifically listed what we supplied & installed on your invoice, but the cost of each individual part was not. You called July 6th at approx 6:00 pm and said, "Your guys finished the work & now my drains are all backed up". I mention to you that it had nothing to do with the work that we did, not because I was trying to be defensive, but because you insinuated that it did. I explained that I didn't have anyone available to come out that night as we do not offer 24-hour service, but I could get someone out to snake the main sewer line the following morning. When you asked for a referral, I told you that I wasn't sure which companies offered after-hours service, maybe Roto-Rooter? I told you it would probably be pricey to have someone come out after hours, & even asked you if it was something that could wait until first thing in the morning to try & save you the cost of an after-hours service call. You called back within the hour to let me know that a friend of yours would be able to snake the drain that night so you didn't need me to send anyone the following morning. I'm sorry that you didn't find my advice helpful, but those were the only options I had to offer you after hours. John came to to check the issue with the pop-up rod & was able to get it working smoothly by drilling the hole in the counter a bit larger (Yes, our technicians should have done when it was installed, but again it was done at no additional charge). At your request, he also ran a camera through your mainline to see if he could advise you of the cause of it backing up. He even re-snaked the line to make sure that it was clear (something that was unrelated to the work we were hired to do for you, but also something that we didn't charge you for). Before he left he asked if there was anything else you needed & if you were satisfied with the work that was performed. You stated that that you were satisfied & had no complaints so he handed you the invoice & left. You were informed that payment was due at time of service & instead of communicating with us, you chose to "let it sit on your counter for a couple days" & then decided you were too busy at work to answer phone calls & messages from our office. You never called us to discuss the charges on the invoice or to try to make payment arrangements. You simply decided to completely ignore our payment policy, wait until you could afford to pay the invoice, & not to return any calls from our office. I went to your home because you ignored all attempts on our part to communicate with you & collect payment for services rendered. You were all about communicating when you wanted the work done, but fell off the grid when it came time to pay. When I came to your house you had guests, but were welcoming & we shook hands. I asked you why you had not responded to our numerous attempts to contact you...your response was, "I was busy". Then you complained that our technicians did not caulk around the faucets like you had asked, & finally that the invoice was too high. I pointed out that you were billed at the agreed upon rate, & I hadn't charged you for the 3rd technician that worked on the job, for snaking the main line, or for running the sewer camera which were all additional work that was outside the scope of what we were hired to do. I explained why we do not put caulking around the faucet because they come with gaskets - as over time the caulking discolors, cracks, and peels. I asked that instead of mailing a check the following day, that you please give it to me a while I was there as payment was due at the time of service. As a small business owner I have encountered several "the check is in the mail" customers. Unfortunately, the checks from these customers end up coming via snail mail, if at all. I'm not saying that you are one of those customers, but I have no experience with you other than your avoidance with all efforts to communicate. Your reviews on multiple websites were filled with partial truths, distorted facts, & a personal attack on me by insinuating that I was like the mafia & would physically hurt you if you didn't pay. Seriously?! I was not rude, threatening, or disrespectful in any way. I politely asked if I could please get a check while I was there rather than waiting for your to "mail" it. You reluctantly agreed and gave me a check, but where obviously un-happy about having to pay me.

Contact information

25039 Vermont Ave, Harbor City, CA 90710

https://www.tonysplumbingpro.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
685559
Trade License Locale
CA
Trade License Authority
California: Contractors
Trade License Expiration
01/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Lawn Irrigation,
Wells and Pumps,
Excavating

FAQ

Tony's Plumbing, Inc. is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Tony's Plumbing, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tony's Plumbing, Inc. offers free project estimates.
No, Tony's Plumbing, Inc. does not offer eco-friendly accreditations.
No, Tony's Plumbing, Inc. does not offer a senior discount.
No, Tony's Plumbing, Inc. does not offer emergency services.
Yes, Tony's Plumbing, Inc. offers warranties.
Tony's Plumbing, Inc. offers the following services: Plumbing remodeling & repairs. Water lines. Re-piping. Water heaters. Drain cleaning. Gas lines. Leak repair. Bathroom & kitchen fixture installation. Sewer lining. Hyrdo-jetting.
Ask for details

Contact information

25039 Vermont Ave, Harbor City, CA 90710

https://www.tonysplumbingpro.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM