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Orcino Tile

Flooring Sales and Installation, Kitchen and Bath Remodeling, Fireplaces,

About us

Small local one on one company. You get to deal with the owners and not a crew of possibly uninformed employees. All walls and counters are over mortar based substrates, which will make all the surfaces perfectly flat, plumb, and level for a superior installation to last the life of the house. Hardiebacker, (opted by many now days), on walls and counters will form to the shape and curves of the existing wall, also leaving walls out of plumb, which can lead to a very unprofessional finished product. We are very skilled with epoxy "stain proof" grouts that will never fade or discolor. Estimates are free unless the drive is extensive. Most work prior to jobsite can be done via email, and we are always available to answer questions

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Installation: ceramic tile, porcelain tile, granite tiles, marble tiles, travertine. Floors, counters, showers, shower pans (always water tested for 24 hours), back splashes, Hearth surrounds, custom mosaics, creative ideas

Services we don't offer

Granite slab fabrication

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

4.83 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.7
responsiveness
4.9
punctuality
4.7
Showing 1-3 of 3 reviews

eileen W.
06/2013
3.0
flooring contractor
  + -1 more
I emailed the tile company and the gentleman called me back. He told me he was very busy but would still come out and give me an estimate. We established a day and time - Wednesday at 5:30 pm. I never heard from him again.... he didn't show up and didn't call to reschedule to let me know he wasn't coming. Apparently he didn't need the job.
Description of Work: Returned my phone call

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
2.0


Response from Orcino Tile
Due to the volume of work at the time I did miss my scheduled appointment. The next day I made two attempts to get in touch with (deleted member name), where the phone continued to ring on and on. My attempts were in the morning and in the late afternoon. Since I explained to the homeowner I would not have time to do the job in our first phone call I felt I made proper attempts and not take it any further, and was already aware the homeowner had plans to find someone else after explaining my schedule. After reading this review I called one more time and reached (deleted member name), trying to resolve the review. I explained my situation and my attempts to reach her, and though she seemed very unhappy she did mention possibly changing the review do to the circumstances. I understand her side and I hope she can understand mine, people get busy and I was upfront about not having time to do the job. I also understand sometimes people don't answer their phone and do not have voice mail and or an answering machine, and it was simply a difficulty in reaching the homeowner and a busy time.

Lisa J.
10/2012
5.0
flooring contractor, home remodeling
  + 0 more
The work was completed in a timely manner and was done according to contract. Jeff and Sal Orcino worked through some unforeseen difficulties such as uneven floors with no complaints and no additional charges. They were able to make good recommendations for choices of grout type and color. Jeff met me at the tile store to choose the trim for the back splashes and stayed for a couple of hours until we found just the right accents. The finished work looks great! I highly recommend Orcino Tile for any tile work. We will use this company again!
Description of Work: Kitchen and breakfast room floors and back splashes were tiled, master bath floor and backsplash was tiled, heat mats were installed. Jeff Orcino helped with tile and trim selection. Both Jeff and Sal were professional, courteous, and easy to work with. They interacted well with other tradespeople on the job at the same time so it was easy to be at home while work was being completed. They cleaned up each day and were very neat and tidy. The completed work is beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

steve S.
03/2012
5.0
flooring contractor, fireplaces
  + 0 more
He came in and was very prompt, did the work in the time frame he said he would. He did a very good job. There was 1 piece of tile that I didn't like and he went in and replaced it. I was very happy with him.
Description of Work: He did all the tile work around our wood stove/fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    PO Box 2151, Grass Valley, CA 95945

    www.orcinotile.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Kitchen and Bath Remodeling,
    Fireplaces,
    Glass Block,
    Marble and Granite,
    Countertops and Backsplashes,
    Ceramic Tile

    FAQ

    Orcino Tile is currently rated 4.8 overall out of 5.
    Orcino Tile accepts the following forms of payment: Check,PayPal
    No, Orcino Tile does not offer free project estimates.
    Yes, Orcino Tile offers eco-friendly accreditations.
    No, Orcino Tile does not offer a senior discount.
    Yes, Orcino Tile offers emergency services.
    Yes, Orcino Tile offers warranties.
    Orcino Tile offers the following services: Installation: ceramic tile, porcelain tile, granite tiles, marble tiles, travertine. Floors, counters, showers, shower pans (always water tested for 24 hours), back splashes, Hearth surrounds, custom mosaics, creative ideas
    Granite slab fabrication

    Contact information

    PO Box 2151, Grass Valley, CA 95945

    www.orcinotile.com