Byers

Description of Work: Byers Leafguard came out and service my gutters free of charge.

Description of Work: Repaired facia board damage at no charge. |Cleaned debris out of gutters at no charge. |Repaired a gutter damaged by tree removal crew.

Description of Work: Replacement of all gutters and downspouts with their LeafGuard product. Very pleased with product and installation.

Description of Work: They installed leaf guard gutters on two storied house

Description of Work: Added covered gutters. |Everything went smoothly.

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Description of Work: Replaced 160 feet of gutter some on the second story level, cut back 6 inch rafters to fit 5 inch gutter. Hauled way all trash and old gutters and down spouts.

Description of Work: Replaced all the gutters on two story home. Done all in one day. Left everything spotless. Very pleased with the job. | |

Description of Work: They installed new gutter and downspout on a section of our house. They were on time, worked professionally, quickly and well and guarantee their work. They adapted successfully to an unforeseen complication on the fly that came out very well. I was very pleased.

Description of Work: They did new gutters all the way around me house. I only dinged them for professionalism because I had a salesman come out to give me an estimate a year or so earlier, and he said I treated him rudely when I told him to skip the spiel after he did the estimate and just give me the number. (I thought I had just scheduled an estimate, not a big sales pitch, through Costco.) When I decided a year later that I wanted to get the gutters, the same guy came out to give a new estimate for a bigger job than the partial replacement I had originally been considering. Somebody else might have not given him the sale. He probably learned a lesson from the experience. | |The gutters aren't cheap, but the lifetime, transferable, if they get clogged they'll clean them guarantee is a big a selling point. Going through Costco saved me a few hundred in the form of a Costco rebate. | |The work looks good. I love not having to clean gutters anymore.

Description of Work: Byers bid was nearly 3X higher than their competitor, over $16,000 to install new gutters on an existing single story home. The front man who came by to measure the gutters was uninformed about the product he was selling and physically unable to climb a ladder to inspect work areas out of view from ground level. He did call for "back-up", an engineer with the firm that responded promptly. The engineer said nothing was unusual with the work, but the cost estimate was so high it made my decision real easy to go with another contractor. When the front guy came over to present Byers' fee proposal, he refused to present me with the fee proposal without his going through a Power Point presentation where he began with a job that wasn't even my house. When I asked him to skip the PP presentation and just provide me with the fee proposal, he became rude and slammed his laptop shut, said they spent a lot of time on the proposal, tossed the fee proposal at me and degraded the competition with ethnic slurs about hiring Mexican day laborers at Home Depot (there is no Home Depot within 30 miles of us). I asked him to leave which he did in a huff. I called management to inform them of what a poor salesman they had representing them. They thanked me for letting them know. I had professional work performed by their competitor who knew exactly what needed to be done for a total cost of $6,000. Excellent materials and quality work for 1/3 of the cost of Byers. Go figure.

Description of Work: This job was a full gutter replacement on a 2500 square foot 2 story house under several leafy 80 ft plus tall trees. Big job. I wasn't happy about the price, but I needed gutters I would never have to clean again. This is a two story house, and I am getting older, and my 25 foot ladder is no fun to be at the top of. I have cleaned the gutters before, but it's really hard and the trees like to drop leaves during the first rain. | |Byer's guaranteed the job, and if the gutters even need to be cleaned again, they will do it. And that guarantee is transferable. Byers has been around since '78 so I expect they will be around to honor the guarantee. The gutter's are aluminum Englert leaf-guard gutters. Looking at the gutters now that the job is done, I don't expect to have to call them ever. Very nice looking, nice selection of colors. Big down spouts. They painted exposed fascia boards, including 30 foot of board with no gutters, to make the house look right. | |They were fast, friendly, very willing to explain all the details. Randy, the estimator, took the time during the quote to explain in detail, especially after I expressed concern about the price. They had to add extra support to hold the new gutters level on this old house where the fascia boards were angled in. We relocated a few of the downspouts to keep water from getting under the house. | |They estimated the job would take 2 days, but did it in one. They needed to move one of the downspouts, I said OK, if you route the bottom a little differently. They made the changes (and a few others), no charge. | |This was done through Costco's special services, and we received a $1000 gift card from Costco after the job. | |I'm happy.

Description of Work: New gutters

Description of Work: Estimator came out for the appointment as scheduled. He had me make several calls to previous customers to get a review on on the company's performance. He said he would be outside for about 30 minutes doing the estimate. He was out there about 15 mins. He then did the presentation with his laptop showing me all "my gutters" which looked completely clogged with leaves. I made the comment that I did not think that they were that full (no response) from him. He then gave me the price which I thought was too high. He offered me all kinds of financing which I was not interested in. He left. I then called someone to clean my gutters because of the gutters being so full. The person doing the cleaning said "there are hardly any leaves in your gutters" This was the response at every gutter he cleaned. My question is "whose gutters did he show me at the presentation?" they were not mine ! My recommendation is BUYER BEWARE!.

Description of Work: Custom designed and installed new high quality gutter system very professionally.

Description of Work: Replaced all gutters and down pipes

Description of Work: I considered the quote too high for the work to be performed

Description of Work: Never contacted me

Description of Work: We bought a house with Byers leafguard gutters in 2009. Last year we had a leak in one of the gutters and we called Byers, hoping that they could do the repairs. We had no idea when the gutters had been installed and we had no receipts or warranty. They told us that the gutters were under a lifetime warranty and then they promptly came out and repaired and cleaned them all for free. AWESOME! It was the best experience with a vendor I have ever had. Can't recommend them highly enough.

Description of Work: They installed gutters in my home. I had no problems with their service.

Description of Work: Byers installed appx. 35' to 40' ft. of gutters in 1995 for about $900.00. We were completely satisfied with their workmanshp & product. In January 2011, the gutters needed cleaning and Byers promptly came out to clean them at no charge. At that time I decided to add more coverage to another part of the roof. To do this required removing some exixting gutter beause of manufacturing changes over the 15 years. The total 65' gutter footage +20' downspouts, removal/disposal of exixting gutter & downspouts + Roll Forming equipment set-up and manufacturing fee was $1309. I am completely satisfied with the product, the services, the guarantee and the price.

Description of Work: Replaced gutters due to leak in the roof this past winter. Installation went well and workers very pleasant. We are awaiting for the next rainfall to see how well the gutters work with the runoff. Gutters expensive, but will be worth it if runoff controlled and also never cleaning gutters again!