Marble & Stonelife

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"Chris" the owner, showed up with 3 other workers. Chris cleaned the 2 interior fireplaces and sealed the stone, while his workers did the bathrooms. Chris did a very good job on the interior flagstone fireplaces. His workers basically used a power floor polisher on the terrazzo floors as you could hear them banging into the cabinets and toe kick with the machine. They worked about 4 hours and left. All of them were heavy smokers and left cigarette butts on the driveway and lawn outside. The next day Chris and two workers showed up and finished the terrazzo floors, and cleaned the grout. Chris decided the shower grout did not need to be replaced, just cleaned. They epoxied a crack in the terrazzo bathtub, but said they could not polish it because it had too many curves. I caught one worker cleaning and dumping his grout bucket in our brand new, $900.00 stainless steel kitchen sink and left permanent scratches in it. The worker who repaired the mortar cap on the exterior flagstone wainscotting did an incredibly bad job. They pressure washed the wainscotting but did not do the flagstone chimney as agreed upon. They worked about 3 hours and Chris demanded his money. He said the mortar repair and sealant he used was expensive and complained that he bid the job too cheap. After I paid Chris the agreed amount, they left without cleaning up the spilled mortar, razor blades and trash left in our front yard and lawn. I was very dissatisfied with their work and not use them again. I have since hired another Terrazzo contractor who actually laughed at the workmanship Chris and his workers did. He said the terrazzo was not polished like it should have been, just cleaned and covered with a shiny finish like a sealer. My wife is really upset about getting ripped off because she hired him.

A totally reliable company.

Chris is a pro in all respects. That's getting harder and harder to find. I called four vendors I found on Angie's List. One was very inexpensive but rude, another was friendly but very expensive, and still another never called back. Chris returned my call promptly, sounded professional, and was willing to drive from L.A. to my home in eastern Ventura County. This was on Thursday. We made an appointment for Saturday. Chris and his assistant Kim showed up exactly on time. They examining my kitchen tiles and and quoted a price that was midway between his competitors'. I got a good feeling about the men and hired them on the spot. They returned on Sunday to do the work. Based on "After" photos I saw on various websites, I assumed my countertops would come out looking uniformly glossy. When they didn't, I asked Chris why there were still dull, rough spots throughout. He explained that the spots were inherent characteristics of my granite tiles. The guys had buffed the tiles with abrasive powder and eliminated the surface scratches, but it would take a large, very powerful factory-type polisher to grind the surface down. After trying to remember what the tiles looked like when new (11 years ago), I had to admit he was right. When I handed Chris a check for the amount of the estimate, he refused to take it. He insisted on a new check for a lesser amount! He wanted me to be happy, adding "I'm hungry, but not that hungry." That blew me away! I mean, who does that these days? I agreed to the new price only after insisting on leaving a glowing review on Angie's List and elsewhere. You can bet I'll hire this special man again. And I'll tell my relatives and neighbors and friends and....

I heartily recommend Chris and his crew for any stone cleaning, polishing or any other service they provide. They were exemplary in every aspect of their work, and I couldn't be happier with my floors; they glow like the day they were installed, back in 1989.

Refer to the above comments.

Excellent. Please see the above description.

They called and arrived on time. Did a wonderful job!

He was excellent! He showed up early and seemed very accommodating. He gave us a thorough estimate. I am impressed with his professionalism and I am hiring him for the work.

00Chris Chai came to our house to give us an estimate in March. He brought a book of photos of his work and when asked about the floors and counters he knew exactly what they were, how they were put in and what needed to be done. He was obviously very educated in marble, granite, travertine, etc. and gave us a lot of knowledge to best take care of our floors and counters. His estimate was very appropriate and his work was excellent. He and Mr. Cho, his assistant, came right on time. They were both clean, organized and considerate of all furnishings and personal property that needed to be moved. They came in the first day with everything planned out. They started with the floors, doing all of that in one day so that by the time they left in the afternoon the floors were dry, shiny and beautiful, but also usable. They also completed the Master bath which was able to be used by that evening. The next day they arrived and completed the small bathroom floors and the counters. Again, everything was done in a very professional manner, things back in place and useable by the time they left. In addition, Chris gave us some good information about how to properly clean the floors and counters to keep them beautiful. After having had three other companies in this house over the years, Chris surpassed their work, their attitude and their price. We will never use anyone else again. Thanks Chris Work was performed in Cheviot Hills, CA 90064. I wasn't sure how to add this address below

Chris and his helper arrived on time and finished on time. They were cordial and got right to work. When they were done, they locked up. I barely noticed they were here.

It went extremely well. Chris and his fellow worker showed up on time, were very careful, paid meticulous attention to detail, and cleaned up very thoroughly after all the work was finished. I was very pleased and impressed with the level of professionalism and the quality of the work.

Marble & Stonelife did an EXCELLENT job!!! It's like I have brand new floors!I highly recommend this service to anyone interested in restoring their marble.

Very Impressed with this company, will use again.

Chris told me it would take at least 4 hours to do the job. He was to be here with another worker. Chris never showed up; he sent 2 of his workers. They "finished" in less than 2 hours however, I had to have them redo the stairs twice (high traffic area) before it was done properly.