NES MECHANICAL SYSTEMS

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They did a great job, Ed is the owner and he was really good, he came out after all the work was done and he showed me how to do the heating system. He would also come in while the work was being done. The outstanding thing about this was that the boss was clearly involved and knew what was going on.

NES Mechanical Systems originally installed our complete system in 2006. We have been very happy with this 96% efficient system because it works in stages with no gushes of hot or cool air, very quiet, and best of all saves us tons of money. We even received rebates when we installed the system. NES did and continues to do excellent work. Last service was routine, but they did repair some ducting and insulation. NES is efficient, professional, and an outstanding value.We are in our 60's, retired, and want our home to be comfortable all the time. We are very happy with the system and service provided by NES Mechanical.

I contacted 4 local HVAC contractors and all quoted the job close in price. NES was the second lowest. They don't use a great deal of flash and hype. Ed Trent, who did the estimate, uses the simple idea of "what would I put in this home if it were mine?" He then provides choices based on the information he gathered about our lifestyle and budget. I gave a copy of all the actual estimates to every contractor and allowed them to see what the others were quoting. In speaking with the other contractors, not one disagreed with his assessment and they felt the price was fair. I then compared the quotes based on the capacity and efficency and went to see one of NES's installs. After doing so, I picked them and I am glad I did. So much that I encouraged my neighbor to consider using them and 1 week after mine went in, NES was back next door and installing the same system in my neighbor's home. The installers are just plain good! They know what they are doing, they show up on time, they keep things clean while they are there and they leave the job site spotless when they leave every day, not just went they are completely done. They did the job fast and explained the new equipment very well. The job was done on time, for the agreed price and right the first time. As I have read, the installation of the system is the most critical part and NES was well aware of my concerns about that. After the install, I had a contractor friend look at the job they did and he was very complimentary. He looked for common short cuts and install problems and didn't find one.

NES Mechanical had installed this system some time before we bought the house 5 years ago, but this was the first time we had called them. In previous years we had a different company maintain it. The initial appointment was scheduled in less than one week. Unfortunately no-one was home. They graciously rescheduled, again in less than one week. The technician quickly and efficiently removed the filters and cleaned them, and checked that the unit and thermostat were working. He also told me that he checked for carbon monoxide, which I was pleased to hear.