We called Jordan Air for the third time since they installed our heating/cooling unit. For the third time the unit was not cooling since Jordan Air installed it in July 2007. They said they would come to check it but they never showed up and never called to tell us they would not show. When we called, a woman who answered had no clue as to why no one showed nor did she ever call back to explain. We called another company to fix the unit once and for all.
Description of Work: They never showed up as they said they would so no work was performed.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
john D.
06/2011
5.0
heating & air conditioning/hvac
 + -1 more
Everything went great. They contracted other trades to do the speciality work. I needed to have my electrical upgraded which was included in their bid. They did everything. I wasn't charged for any extras or told that I might need something that was not included. I paid the price I was quoted. The job was completed in 2 days like I was told. The system works great. When they were done the only thing i had to do was enjoy it!
Description of Work: I was referred to JordanAir Inc. by a friend who had her system installed by them. I had used them some time in January to repair my system which they did. I had a very old system and it wasn't performing properly. They repaired some broken ducts, cleaned the system and checked the charge. The system worked good when they were done. The technician, Howard did a complete evaluation on my system and suggested that I upgrade my system when I could afford. The system I had was very old and inefficient. I finally had enough money to change my system so I call them back. The system was installed in 2 days. They replaced everything. They added more air to the rooms that were too hot in the summer and too cold in the winter. They replaced all of the old grilles with new adjustable grilles which I really like. They cleaned up all the trash and hauled away all the old equipment. The system works great!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
JORDANAIR HEATING & AIR COND is currently rated 4.3 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
JORDANAIR HEATING & AIR COND accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, JORDANAIR HEATING & AIR COND offers free project estimates.
No, JORDANAIR HEATING & AIR COND does not offer eco-friendly accreditations.
No, JORDANAIR HEATING & AIR COND does not offer a senior discount.
Yes, JORDANAIR HEATING & AIR COND offers emergency services.
Yes, JORDANAIR HEATING & AIR COND offers warranties.
JORDANAIR HEATING & AIR COND offers the following services: Heating and Air.