Upon the first phone call I made to the provider, the plans seemed fine. We made the appointment time and arrived at a price that worked. When I called to confirm the day before, there suddenly was a problem with the time. The explanation was that they can't work after 2:30pm, but they would check. I never received a phone call. When I called back, I was told that they apparently save their afternoons for jobs (???) and can't do something like move mirrors except in the morning. So, when I called back exactly 2 weeks later to inform them I now had some morning options, they reported that they still can't do my kind of job because of the morning time and jobs (???). I'm not sure why it wasn't a problem a year ago to perform the job, and why, after two weeks of a phone call inquiry/appointment/and quote, it no longer qualifies as a morning or afternoon job. Their sudden change of mind and puzzling explanation are not appreciated.
Description of Work: Nothing. Plan was to move the 4'x8' mirrors ( which they had taken to my home the previous year) back to their previous location. They had performed the job last year wonderfully which is why I called them back.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
2.0
$175
SUE I.
06/2005
5.0
glass repair
+ -1 more
THE EMPLOYEE WAS GREAT, IT WAS DONE VERY SPEEDY. AND I FEEL THE WINDOW WAS PUT IN VERY NEATLY. HE WAS VERY COURTEOUS AND ALSO VERY FRIENDLY. I WOULD RECOMMEND THIS COMPANY TO HAVE WORK DONE
Description of Work: I CALLED FOR THIS COMPANY TO REPLACE MY GLASS IN MY WINDOW. THEY CAME VERY QUICKLY AND GAVE ME A GOOD PRICE TO FIX MY WINDOW.
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Service Categories
Glass and Mirrors
FAQ
GLENDORA GLASS & MIRROR is currently rated 4.5 overall out of 5.
No, GLENDORA GLASS & MIRROR does not offer free project estimates.
No, GLENDORA GLASS & MIRROR does not offer eco-friendly accreditations.
No, GLENDORA GLASS & MIRROR does not offer a senior discount.
No, GLENDORA GLASS & MIRROR does not offer emergency services.
No, GLENDORA GLASS & MIRROR does not offer warranties.