This is a bait and switch company. Sign you up at one price then raise it a few months down the road. This happened multiple times then when I called they would lower back down only to raise again in a few months. When I finally had enough and canceled the demanded it in writing so they could charge me longer. Then they were not honest and charged me far more past the the 30 days notice provided for in contract. This is very dishonest company. DO YOURSELF A FAVOR AND NEVER HIRE THEM OR USE THEIR SERVICES.
Description of Work: Installed alarm system and provide alarm monitoring since 2001
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$30
Cameron & Charlene A.
03/2016
4.0
home security systems
+ -1 more
Our current alarm monitoring company is Monitronics. They were here around November of 2015. They don't provide a private patrol dispatch. That's the only reason we're considering switching. Our municipality has a verified response protocol. They won't dispatch the police until they can verify there is actually a burglary in process. If they don't have that it's not very helpful to us.
Description of Work: They are our alarm monitoring company.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Peter C.
06/2012
4.0
home security systems
+ -1 more
They offered us a very good deal. The service was completed in one day. He was very nice and infomative.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems,
General Remodeling
FAQ
MONITRONICS is currently rated 3 overall out of 5.
No, MONITRONICS does not offer free project estimates.
No, MONITRONICS does not offer eco-friendly accreditations.
No, MONITRONICS does not offer a senior discount.
No, MONITRONICS does not offer emergency services.