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Janssen's Cleaning and Restoration Consultants

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

1. Reputation Our Reputation is second to none. Some of the most seasoned carpet professionals, interior designers and realtors refer our services exclusively. We have been voted Glendale's Best 16 years in a row. 2. Experience Janssen's is one of the most Experienced companies in the country. We have been in business since 1939 and are experienced in all types of carpet, upholstery and rugs. Whether the fabric is natural or synthetic, and whatever the soiling condition may be, we will apply all of our expertise to your job. 3. Education/Certification We are Certified by the IICRC, which is the most recognized body of certification in the world. Our owners and staff hold multiple certifications including Master Cleaning Technician which is the highest status available for cleaners. Janssen's is a CRI (the Association of Carpet Manufacturers) Seal of Approval Approved Service Provider – one of only 192 in the United States. We are also very involved in our associations. This involvement keeps us on the cutting edge so that we can pass that knowledge on to our job. 4. Systems Our company operates the most advanced cleaning Systems in the market. Our 12 Step Cleaning Program will get maximum soil removal and maximum spot removal without over-wetting the carpet or leaving a sticky residue behind. Plus, we are committed to first class service systems. We will make every effort to show up on time and attempt to give you the best service experience you have ever received. 5. Guarantee Last, but not least, our Guarantee. We don't want your money, we want you to be happy, and therefore we offer a 100% money-back guarantee. If you are not thrilled with the service experience you receive from us, we will rush back to your location at no charge and no obligation. If you are still unimpressed, we will issue a 100% refund up to $1000.00 upon request.

Business highlights

86 years of trusted experience

Services we offer

Premium Carpet Cleaning, Oriental and Area Rug Cleaning Specialist, Upholstery Cleaning, Fabric & Fiber Protection, Tile & Grout Cleaning and Sealing, Natural Stone Honing, Polishing, Cleaning & Sealing, Hardwood Cleaning, Urine Odor Treatment or Urine Damage Removal, Allergy Relief, Mattress Cleaning

Services we don't offer

Drapery cleaning, sand & refinish wood floors.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
13%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.0
professionalism
4.7
responsiveness
4.6
punctuality
4.5
Showing 1-8 of 8 reviews

Len B.
03/2016
5.0
carpet cleaners, carpet installation
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Kerry H.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Ricardo G.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Full house carpet cleaning (3 Bedrooms, Den, LR, FR, DR, Stairs. Company is faiy run, pride of ownership shows. They do a good job, but are on the high-end of the price spectrum.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$395

Kristin M.
02/2012
5.0
carpet cleaners
  + -1 more
Janssen's is fabulous! We used them the 1st time about 5 years ago after we had our kitchen and bath remodeled. We had months of workers in dirty boots walking all over our light beige berber carpeting. We thought it was a goner and we'd need to replace it. We called Janssen's in a last ditch effort in hope they could be saved. They looked like NEW after the Janssen's men had worked their magic (and they STILL do with yearly maintenance). They are not the cheapest in town - but you get what you pay for. We tried a large chain once in a ploy to save money and immediately regretted it. What a waste of money! No comparison. We had to call in Janssen's a few months after them to do do the job correctly. We will never make that mistake again I HIGHLY recommend their carpet cleaning services and will not turn anywhere else if they continue in the manner we expect from them... CALL THEM.
Description of Work: Janssen's is fabulous! We used them the 1st time about 5 years ago after we had our kitchen and bath remodeled. We had months of workers in dirty boots walking all over our light beige berber carpeting. We thought it was a goner and we'd need to replace it. We called Janssen's in a last ditch effort in hope they could be saved. They looked like NEW after the Janssen's men had worked their magic (and they STILL do with yearly maintenance). They are not the cheapest in town - but you get what you pay for. We tried a large chain once in a ploy to save money and immediately regretted it. What a waste of money! No comparison. We had to call in Janssen's a few months after them to do do the job correctly. We will never make that mistake again I HIGHLY recommend their carpet cleaning services and will not turn anywhere else if they continue in the manner we expect from them... CALL THEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Stephen D.
08/2011
5.0
carpet cleaners
  + -1 more
Technician called ahead of their arrival and was very courteous. When he arrived he walked the entire job and explained what he was going to do. He also commented on special areas that needed a little extra care. The entire job took about two (2) hours to complete and he walked me around the area to make sure I was satisfied. He told me about their 10 -day warranty if I found any problems in the next week.
Description of Work: Technician called ahead of their arrival and was very courteous. When he arrived he walked the entire job and explained what he was going to do. He also commented on special areas that needed a little extra care. The entire job took about two (2) hours to complete and he walked me around the area to make sure I was satisfied. He told me about their 10 -day warranty if I found any problems in the next week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

ANDY W.
07/2005
5.0
carpet cleaners
  + -1 more
I'VE USED THEM SEVERAL TIMES. IT IS A VERY NICE FAMILY RUN BUSINESS. IT'S JUST A NICE COMPANY. YOU MAKE AN APPOINTMENT, AND THEY SHOW UP WHEN THEY SAY THEY WILL SHOW UP. THEY MOVE THE FURNITURE AND PUT IT BACK. THEY ARE VERY HELPFUL.
Description of Work: THEY CLEANED THE CARPETS IN THE BEDROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

07/2005
3.0
carpet cleaners
  + -1 more
I THINK THEY'RE OK TO AVERAGE. THEY ARE COMPARABLE TO THE OTHERS AND I DON'T THINK THEY STAND OUT ABOVE THE OTHERS. IT MAY JUST BE THE PERSONALITY OF THE PEOPLE. THEY DON'T GO THE EXTRA MILE.
Description of Work: THEY CLEANED THE CARPETS IN THE BEDROOMS, HALLWAY, DINING ROOM AND DEN.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$375

MICHAEL V.
07/2005
4.0
upholstery cleaning
  + -1 more
THEY WERE VERY PUNCTUAL AND POLITE. THEY GAVE US SOME COUPONS FOR THE NEXT TIME WE CALLED THEM. THEY TRIED TO GIVE US A GOOD DEAL ON THE DOUBLE SERVICE BECAUSE THEY FIXED AND CLEANED THE UPHOLSTERY.
Description of Work: WE HAD PREVIOUSLY BOUGHT A COUCH FROM A GARAGE SALE AND IT WAS FINE, EXCEPT THAT THE UPHOLSTERY WAS TEARING. SO WE CALLED JANSSEN'S CARPETS RUGS AND UPHOLSTERY CLEANING AND THEY FIXED THE COVER OF THE COUCH AND ALSO CLEANED IT FOR US.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

    Contact information

    3514 Ocean View Blvd, Glendale, CA 91208

    www.DirtIsGone.com

    Service hours

    Sunday:
    Closed
    Monday:
    6:00 AM - 6:00 PM
    Tuesday:
    6:00 AM - 6:00 PM
    Wednesday:
    6:00 AM - 6:00 PM
    Thursday:
    6:00 AM - 6:00 PM
    Friday:
    6:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Carpet Sales and Installation,
    Floor Cleaning and Waxing,
    Marble and Granite,
    Ceramic Tile

    FAQ

    Janssen's Cleaning and Restoration Consultants is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 6:00 AM - 6:00 PM

    Tuesday: 6:00 AM - 6:00 PM

    Wednesday: 6:00 AM - 6:00 PM

    Thursday: 6:00 AM - 6:00 PM

    Friday: 6:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 AM

    Janssen's Cleaning and Restoration Consultants accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Janssen's Cleaning and Restoration Consultants does not offer free project estimates.
    Yes, Janssen's Cleaning and Restoration Consultants offers eco-friendly accreditations.
    No, Janssen's Cleaning and Restoration Consultants does not offer a senior discount.
    No, Janssen's Cleaning and Restoration Consultants does not offer emergency services.
    Yes, Janssen's Cleaning and Restoration Consultants offers warranties.
    Janssen's Cleaning and Restoration Consultants offers the following services: Premium Carpet Cleaning, Oriental and Area Rug Cleaning Specialist, Upholstery Cleaning, Fabric & Fiber Protection, Tile & Grout Cleaning and Sealing, Natural Stone Honing, Polishing, Cleaning & Sealing, Hardwood Cleaning, Urine Odor Treatment or Urine Damage Removal, Allergy Relief, Mattress Cleaning
    Drapery cleaning, sand & refinish wood floors.

    Contact information

    3514 Ocean View Blvd, Glendale, CA 91208

    www.DirtIsGone.com

    Service hours

    Sunday:
    Closed
    Monday:
    6:00 AM - 6:00 PM
    Tuesday:
    6:00 AM - 6:00 PM
    Wednesday:
    6:00 AM - 6:00 PM
    Thursday:
    6:00 AM - 6:00 PM
    Friday:
    6:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 AM