Description of Work: Best of the West Air Conditioning and Heating removed my old swamp cooler and installed a new one. It went as planned with no problems. Fidelity covered everything but the cost of some minor modifications on my roof.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$65
Debra C.
05/2015
5.0
home warranty companies, insurance companies
 + 0 more
unknown
Description of Work: This is our home warranty insurance. We have used them for several things when we purchased our home. They always took care of problem. Last time, we had a Viking stove ignitors that just could not be fixed, they sent several people and it was determined it was a flaw in Viking stove, so they only charged us $50.00 for the first visit, then provided us with a check to replace the stove...cost comparable to a Viking. We have renewed their service every year going on 5 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Dean C.
07/2014
5.0
home warranty companies
 + -1 more
unknown
Description of Work: Yvonne Landin - Title Rep, was excellent!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Allison H.
02/2014
4.0
home warranty companies
 + -1 more
The heater is on the roof of our house and there was a pipe that needed replaced. One of the repairmen said he had never seen a unit like that before. They came out twice to fix the problem but I still feel like it is not fixed properly.
Description of Work: Warranty work. We had them come out to diagnose and fix problem with the heater.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$55
Doug O.
10/2013
1.0
insurance companies
 + -1 more
I called to add roof coverage within the first 30 days of the policy (as per the rules). I was told it was available only if a home is less than one year old. I told them my house was built in 1937 so they said roof coverage was not available. It turns out roof coverage was available and I should have been allowed to add it to my policy. Guess what? I discovered a leak 35 days into the policy with no coverage. Kim, the supervisor, said as a "courtesy" I could now add the coverage but the claim would be excluded. My loss your lesson. My advice...shop elsewhere.
Description of Work: Dishonest and Misleading
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Dena E.
06/2013
5.0
home warranty companies
 + -1 more
They have been great, responsive
Description of Work: I have a rental property
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Phyllis S.
06/2012
5.0
title companies, home warranty companies
 + 0 more
I've used them for over 25 years. They are always polite. They always follow through. I deal with Mike and he is really professional.
Description of Work: I've used them for a title company and home warranty.
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Service Categories
Home Warranties,
Insurance Agencies,
Title Companies
FAQ
Fidelity National Title is currently rated 4.5 overall out of 5.
No, Fidelity National Title does not offer free project estimates.
No, Fidelity National Title does not offer eco-friendly accreditations.
No, Fidelity National Title does not offer a senior discount.
No, Fidelity National Title does not offer emergency services.
No, Fidelity National Title does not offer warranties.