Description of Work: After 4 pin hole leaks in our copper pipes in the past 2 years, and 2 of those in the last 2 months, we decided we were not going to wait for the next one. We chose Care Plumbing to do our whole house re-pipe for several reasons. First, they were highly rated on Angie's list and Yelp. They were the first to respond to my request for an estimate, even coming to our home on July 4 because that was convenient for us. John, one of the owners, came out and was so knowledgeable about the products they use (very high quality fittings that my husband has used in the past)as well as all of our water issues. We felt comfortable with his approach--not a hard sell sales pitch, but an intelligent explanation of their process and products. They were able to start on the day we wanted, their quote was what we expected, and our communication with the office and questions for John were immediate--no long waits for call-backs. |Now, as to the job itself. They re-piped 2 bathrooms, kitchen, laundry room, water heater, water softener, and three hose bibs with PEX pipe (no more copper for us!). In addition, they replaced the shower/tub fixture in one bathroom raising it up 12 inches. The job included all new high quality shut-off valves and hoses to everything, and new copper connections from the pex inside the wall, to the fixtures. They were here ready to start exactly when they said they would be. I was impressed right off when they taped down plastic tarps on our garage floor before unloading their tools there. Cutting into plaster walls is a messy job, but they covered our floors with tarps, put up plastic between rooms and even made plastic "booths" around areas they were working in to contain the plaster dust. They were finished with all the plumbing work and the water was back on before 5 pm the first day. They scheduled the inspector for the following day, and since he was able to come in the morning, they sent the plasterers out right after the inspector signed off. The plasterers were neat and did a fabulous job of patching our plaster (not drywall) and stucco walls. After we painted, it is totally invisible. It was obvious both the plumbers and patchers are well trained and part of their regular team as John had promised, NOT subcontractors. We were expecting the job to take 3-4 days, but it was done in 2 because the inspector and plasterers came the same day. |I must say that Care Plumbing did a FLAWLESS job, and we were very happy with their work. I would definitely recommend them to my neighbors. They did everything as promised, and their work ethic is to be commended! I have waited a month before writing this review to make sure there were no problems, but everything is fine. We now feel it is safe to replace our carpet in the rooms that have had leaks knowing that it will not happen again. | |A few tips: |The whole process is a big deal, so don't underestimate the amount of work you as the homeowner must do. They will tell you where they need to access the walls, and if those happen to be inside your 8 foot closet, kitchen cupboards, under bathroom sinks, laundry room cabinets, all that stuff has to be packed up and moved until the painting is done. Allow enough time to do this before they come (they give you an instruction sheet with all this info). Also close doors and a/c vents to rooms not affected to keep plaster dust out during the process. | |We highly recommend Care Plumbing. Their price was excellent and their work was flawless.