Ernie's Plumbing & Repair Service Inc

They were very helpful and efficient. He did a really good job, I've always been happy with them. They're not trying to gouge you or try doing stuff that does not need to be done.

Did quality work, came when promised and professional. This was a rush job, so I was not able to get other quotes or shop the project. For time invested the price seemed high, but all other aspects of work were very good.

very quickly. The problem was that it was one of those wonderful low-flow toilets that do not process fecal matter efficiently. I had essentially done most of the work, so they finished up and were very nice about explaining what kind of toilet to buy to replace the one I have. The charge was only the base rate of $154.00! They did not charge for anything that they did, or any labor, or the time that they spent at my home. I was delighted and will certainly use them again. They also take credit cards! And they were on time! Life is good even when the toilet overflows.

I just love them! They are very good. Even go out and purchase all the parts. I have used them for years. They even give a 10% discount for senior citizens!

We have used and trusted Ernie's over the years for plumbing repairs so we called them when we wanted new toilets. Our plumber was very nice, worked diligently and did a superb job. He showed us the flange in one floor was rusted and needed replacing (obvious to even my untrained eye) but the other one was fine.

Had to come twice but not guaranteed, so paid $139 second visit. Total was $289.

Having had mixed experience with various trades people, I was 100% pleased with Ernie's Plumbing and Repair Service. Ernie Jr. showed up on time and was very professional. He did an excellent job in a quick manner ensuring he left everything as clean as he found it. I and quot;Highlyand quot; recommend using Ernie's Plumbing and will do so again in the future!

I was very pleased with the service from Ernie's Plumbing in Gilroy. I've actually used them twice, Dec. 17 and Jan 18, both times for the same problem--not their fault! In both instances my husband was making dinner and put too many potato peels down the garbage disposer at one time. The drain clogged and we couldn't use the sink. The first time was a Sunday night and I looked up plumbers in Gilroy on Angie's List (we have recently moved here.) Based on the reviews, I called the 24 hr phone number for Ernie's Plumbing and the phone was answered immediately (by an answering service, I assume.) I asked the guy if Ernie's charged extra for weekend, after hours service. He said he didn't know but could transfer me to a plumber who could answer my question. He did just that--it was about 9 pm on Sunday night--and the first thing I asked the plumber was if it would cost more to come out on a Sunday night. He was very honest and said it would be nearly twice as much, versus waiting until Monday morning to call the regular office staff. I asked him some technical questions about the problem and based on his answers I decided I could wait til morning. Around 7:30 Monday morning I called Ernie's and the dispatcher said she could have a plumber out to the house by 9:00 am. I was impressed! He arrived on time, cleared the drain pipe, showed me why the problem occurred and told me how to prevent it from happening in the future. I was able to pay with my credit card, which was an added bonus. He even gave me a 10% discount (not sure why) reducing the cost to just over $88. He cleaned everything up before he left and told me the office would mail me the paperwork for the transaction. I was pleased with the speed of their response, both Sunday night and Monday, the courtesy of everyone I talked to and the plumber's thorough job of clearing the drain and advising how to prevent future clogs. All together, a positive experience. Fast forward one month and my husband made dinner again, clogging the drain with potato peels again. My husband believes all appliances should function perfectly and we humans shouldn't have to change our behaviors to ensure that an appliance works correctly. Needless to say, he had not followed the plumber's instructions on how to prevent clogs. Making a long story longer, I called Ernie's plumbing again, the next morning, and they scheduled a plumber to come out that same day. This was a different plumber, but he did the same thing that first plumber had done and again gave the same instructions on how to prevent the problem from happening again. (Was my husband paying attention this time? I'm not so sure!) He cleaned everything up, charged me their regular $98 service call rate and said the office would mail me a receipt. As he was leaving, I joked that I would probably see him again in a month's time. I said I felt like he was family and asked if it was okay if I just call him Ernie. He said no, Ernie is his father, so I had to call him John! A true family run business in a small town! Who could ask for more? Nancy

They were professional and very quick considering the amount of work.

The experience went great; they were awesome. They came out right away, did not charge me a ton of money, were in and out and got the work done. They cleaned up and gave good customer service.

The price listed was for 2 different trips and one was an emergency. I really like their service and have been happy with them. The people are always really friendly and professional. I would definitely recommend them.

Overall, using Ernie's was a great experience.

I called at 7AM asking for the next available appointment. Ernie said someone could come over right away. Fern showed up at 7:30 in a huge truck and was done by a little after 8AM. I just wanted the one valve replaced, but Fern said the copper flex pipes shouldn't be reused. I didn't understand why a outlet valve would be needed if there is an inlet valve, but I took his word for it that it would be useful if I had work done on the hot water pipes. I didn't watch while Fern worked, but the work was perfect in appearance and performance and Fern cleaned up the work area upon completion of the job.

They were fast and courteous. They did everything that we asked them to. We would hire them again.

I was very pleased with the service and will use Ernies Plumbing again.

We called late friday due to slowly leaking pipe outdoors but had a list of other items. We decided early Monday would be soon enough. Serviceman called and came promptly on Monday. He knew exactly what to do to fix each item and was very efficient and professional. He had the needed repair items with him. The price for this amount of service and parts was excellent. I have used Ernie's plumbing for years and have been quite satisfied.

It went very well, very effeciently. I asked about a senior discount and it was given immediately.

We've used them several times before. They are quite competent and are able to fix whatever the problem is.

They came out and gave me a quote and held exactly to the quote. They came in and did the work quickly and unintrusively. They were very professional and cleaned up after themselves. They also gave a one-year guarantee on their work. They came out to replace something related to the previous work within an hour and there was no charge.

They were on time and took care of the problem in less than an hour!

They seemed to be just fine and everything, but, they wanted double what the other guy had wanted. The price was just to high so I did not decide to use them. It was pretty much to the point. I told them what I wanted and they quoted me a high amount.

They arrived on time and as scheduled. They worked efficiently and had good recommendations. At completion, the work was well done.

This was an emergency situation. We stepped into our walk-in closet (which has a common wall with the shower in our master bath), and the closet rug was soaked. We thought it was a broken pipe joint inside the wall (this had happened twice in the past in the same location). We checked Angie's List and located Ernie's Plumbing. The person who answered my call was very pleasant and familiar with the local area and people. She gave me an appointment time for the same afternoon. Two people arrived on time. They were very pleasant and found the real problem right away (a broken shower head pipe). They were both from the area and knew many of our neighbors. The work was done quickly and professionally. At my request they even did some extra work that I was previously going to do myself (repair shower valve and replace face plate), and had parts on hand that were required but I did not have available. The work area was left very clean. The price was also very reasonable.

They were on time and did a good job.

This plumber is excellent to do business with. He is very responsive to your call and comes out when you ask. He does excellent work. The work that he did on the water system was very good. He was time efficient and the quality was excellent. I would definitely hire him again.