Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

SOUTHERN CALIFORNIA MAID SERVICE

House Cleaning


Services we offer

MAID SERVICES, CARPET CLEANING


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
33%
3
19%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.3
responsiveness
4.3
punctuality
4.1
Showing 1-21 of 21 reviews

Leesa J.
10/2016
4.0
house cleaning
  + -1 more
They are super responsive. They call me to remind me. I don't have to worry about them stealing from me. I've been working with them for the past 2 years.
Description of Work: I use Southern California Maid Service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

Meloney C.
05/2016
4.0
house cleaning
  + -1 more
I've been with them for years. It's really the quality that I'm having an issue with. Their prices have gone up over the last couple of years, which I don't mind that but the quality has gone down. The quality is inconsistent. You get 2 different maids every time you call, which is alright. I don't mind that they're different but I do mind that the quality between them is drastic. I never know exactly what I'm going to get. Lately I've been doing the deep cleaning where before a 3 hour clean should be enough. They don't scrub the cupboards like they used to, they don't clean the window sills like they used to. So, I have to screen for the $140 deep clean just to make sure that I get everything and that used to be standard with my regular 3 hour clean.
Description of Work: I have used Southern California Maid Service for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Barbara B.
12/2012
5.0
house cleaning
  + -1 more
They sent over people to clean the house at 12:00 noon. They called to ask could they come early, and I said of course. They did an exceptional job, They cleaned all the rooms that I asked, and did not clean then things that I did not ask them to celan. When they arrived, they were shocked that there was nothing to vacum, since I have mainly hard-wood floors. They mopped them and cleaned them throughly. They cleaned my kitchen, bedrooms, front and living rooms. Everything smelled wonderfully and they worked diligently. They were very fast. I really appreciated it.
Description of Work: Cleaned Entire House

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jocelyn B.
05/2012
5.0
house cleaning
  + -1 more
I really like them, I am happy with their services. Their price is very reasonable. I always request for a particular cleaner named Israel he is very good. I do not have any problems with the other cleaners they have, but Israel does things better than the others. Israel is very personable he is a nice guy. He also speaks very good English.
Description of Work: They come here to do general house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan C.
03/2011
5.0
house cleaning
  + -1 more
I've been using them for years. They come out on request. They usually give us a time range and they are usually here within that range. I last used them last month, and they will be coming out again next week. They recently increased their price to $65 for two hours. If a crew of two comes then it is equivalent to four hours. They bring their own equipment like vacuum cleaner, rags, garbage bags, cleaning liquids and so forth. I tip them $5 each. They are very convenient. I like the fact that I don't have to provide anything since they bring everything. They are fast, good, and efficient. They are a good cleaning service. I have been happy with 85% of all the people that they have sent, but there were a couple that I was not happy with. I have recommended California Maid Service to friends and family members.
Description of Work: I use California Maid Service for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

L H.
02/2010
1.0
house cleaning
  + -1 more
This company serves as a referral service for house cleaners. As a business, they are completely inept, incompetent and unprofessional. While the people that actually do the cleaning work are OK, the Southern California Maid Service staff are TERRIBLE. If you value your time and want to deal with a company that feels the same, go elsewhere.
Description of Work: I have used this company in the past with mixed results: the people that actually perform the cleaning are typically good, while the office staff is completely incompetent. This company serves as a referral service for people that clean houses. I recently called to book two or three people to clean a rental property and to strip & wax the linoleum floors. Southern California Maid Service confirmed the appointment time, however on the scheduled day, they called to move up the time by an hour. My husband left the office to meet them at the property only to receive a call saying that they would actually not be available until the originally scheduled time. This call came just as he arrived at the property. When I told the scheduling person that this would not be acceptable given that we had changed the original time to suit THEIR timing, she informed me that there was nothing she could do. Needless to say, I decided to take my business elsewhere.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$165

Kathleen O.
07/2007
1.0
house cleaning
  + -1 more
I've used this company regularly for 7 years, because of their low prices. Today's my last time -- I'm fed up. They raised their prices, and I don't think it's worth it. The cleaning teams are generally pleasant, though few can speak more than a couple of words of English. Many teams are unreliable -- arriving sometimes hours late, or not at all. The office won't usually tell you that your cleaners are late, so you waste a lot of time waiting around for them to show, only to find out that they may not come at all. The office staff is AWFUL!!!! They often change appointment times without asking if that's convenient for me -- I find out when they leave a message on my answering machine "confirming" my appointment at a time different than what I scheduled. They'll occasionally offer a discount to make up for the inconvenience, but they forget tell the cleaners about it, so you're left trying to explain to the team why you're not paying the amount they've been told to expect.
Description of Work: Housecleaning -- 2 bedroom/1 bathroom house. The cleaning is usually o.k. (better than I'd probably do in the same amount of time). Rarely do they do an above average job. If you ever do find a team that does a good job, you may never see them again, even if you ask for the team to return. Be careful with the way they clean hardwood floors -- they sometimes use a soap that is so slippery, it can take weeks before the floor is no longer slippery. This has been a problem for my 15 year old dog -- I now try to remember to tell them to use water only. Do not schedule an appointment late in the afternoon on Saturday. The office closes at around 3 PM, and you won't be able to reach anyone if your team hasn't shown, or if there's a dispute. The office will never return your phone call, for any reason. In 7 years, no one has ever returned my call when I asked them to. If you need to speak to someone, call repeatedly, as my experience has been that they won't call you back.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

LESLIE W.
05/2006
3.0
house cleaning
  + -1 more
I asked the only english speaking lady what day they would be coming back to clean next week and she set up my appointment for 5-2 at 2:00 PM. I took off of work to facilitate this cleaning and they never showed up. I called the office and the phone clerk told me that I was supposed to call their office and schedule the cleaning. I told her that they never told me this info nor did I get a follow up call on the service to schedule my weekly cleaning. I told her that I had to have better communication with the indiviual who comes into my home...meaning they must speak English. NO WONDER THIS COMPANY HAS A B RATING!
Description of Work: The company sent out two ladies to do a deep cleaning of my house. The service was prompt and efficient. I thought it was weird that I had to pay in cash...kind of shady! The office that schedules the cleaners needs to have a little more experience in answering the phone, providing service and follow up. I called to complain about the NO SHOW service today and the ''clerk'' ended up hanhging up on me when I told her that I needed to have an English speaking cleaner...we do live in America and the English language is the language of the land.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$120

FRANCINE L.
12/2005
5.0
house cleaning
  + -1 more
I DESCRIBED THEM ALL AS AN A. THEY ARE SO OBVIOUSLY VERY GOOD. THE PEOPLE THAT PERFORM ALL OF THE CLEANING SERVICES ARE VERY GOOD AT THEIR JOBS.
Description of Work: THEY CLEANED THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

DONNA K. B.
12/2005
5.0
house cleaning
  + -1 more
I REALLY LIKE THEM BECAUSE THEY CALL A COUPLE OF DAYS IN ADVANCE TO CONFIRM THE APPOINTMENT. A COUPLE OF DAYS LATER THEY CALL AGAIN TO SEE HOW THE WORK WAS & I REALLY LIKE THAT.
Description of Work: THEY DO GENERAL HOUSECLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Jerry S.
12/2005
4.0
house cleaning
  + -1 more
THAT'S WORTH IT, TO GET IT DONE BY SOMEBODY. THEY ARE ALL VERY TRUSTWORTHY, MEANS A LOT TO ME, LOT OF TIMES I CAN LEAVE THE APARTMENT TO DO WHAT I NEED TO DO.
Description of Work: THEY DO VACUUMING AND OVERALL CLEANING AND CLEANING OF THE WINDOWS.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$60

LISA C.
11/2005
3.0
house cleaning
  + -1 more
THE FIRST TIME, THE WORK PERFORMED WAS EXCELLENT. THE WOMEN STAYED 6 HOURS. HOWEVER, THE SERVICE WAS REQUESTED AT NOON. THE SERVICE CHANGED WHO WAS BEING SENT THREE TIMES. I HAD TO CALL AND CALL TO FIND OUT WHERE THE MAIDS WERE. THEY WERE THREE HOURS LATE (NOT THE MAIDS' FAULT). THE SECOND TIME I HAD REQUESTED THE SAME PEOPLE TO RETURN FOR A SURFACE CLEANING. THEY DID NOT COME, EVEN AFTER I HAD CONFIRMED THE NIGHT BEFORE. INSTEAD, THE SERVICE SENT TWO OTHER PEOPLE WHO WERE 2 HOURS LATE, DID A VERY SURFACE CLEANING, AND ONLY STAYED 1.5 HOURS FOR THE FULL PRICE. I SIMPLY CAN'T SIT AROUND AND WAIT FOR PEOPLE TO SHOW UP. THE REFERRAL SERVICE DOES NOTHING TO COMPENSATE FOR THE TIME WASTED WAITING FOR THEIR SERVICE PEOPLE. THEY OFFER A $10 DISCOUNT, BUT THEY TAKE IT OFF THE MONEY THEY PAY THE WORKERS, WHEN IT IS NOT THEIR FAULT THAT THEY WERE NOT NOTIFIED TO SHOW UP SOONER. VERY POOR BUSINESS PRACTICE. I CONSIDER THEM EXPLOITIVE AND WOULD NOT USE THIS SERVICE AGAIN.
Description of Work: I CALLED THIS REFERRAL SERVICE 2 TIMES. THE FIRST TIME WAS TO HAVE MY WHOLE HOUSE DONE. THE SERVICE CHARGES $30 HOUR AND SENT 3 WOMEN FOR 6 HOURS. THE SECOND TIME WAS FOR A SURFACE CLEANING FOR 2 HOURS; 1 MAN, 1 WOMAN. SUPPLIES ARE PROVIDED, BUT I PREFER HIGHER QUALITY PRODUCTS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$180

CHARLIE H.
10/2005
4.0
house cleaning
  + -1 more
IT WAS VERY GOOD. THE WORK WAS GOOD. THEY CLEANED EVERYTHING WELL. THEY CLEANED UP AFTER THEMSELVES. THEY BROUGHT THEIR OWN TOOLS AND SOLUTIONS, VACUUM CLEANER AND EVERYTHING.
Description of Work: IT WAS JUST SPRING CLEANING. THEY MOP YOUR FLOORS, CLEAN THE OVEN, CLEAN THE REFRIGERATOR, WIPE DOWN CABINETS AND DUSTED.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

10/2005
4.0
house cleaning
  + -1 more
WE HAVE USED THEM FOR ABOUT FOUR OR FIVE YEARS. WE HAVE HAD ONE NEGATIVE EXPERIENCE, BUT ALL THE REST HAVE BEEN GREAT. I AM PRETTY HAPPY WITH THE QUALITY OF WORK.
Description of Work: IT IS PRICED PER VISIT. THEY DO VACUUMING, DUSTING, MOPPING AND CLEANING THE BATHROOM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$70

DESIREE C.
10/2005
5.0
house cleaning
  + -1 more
THE OVERALL EXPERIENCE HAS BEEN REALLY GOOD. THEY ARE ALWAYS VERY RESPONSIVE. THEY CALL PEOPLE THAT ARE ON THE WAY. THEY ALWAYS CALL AND ASK IF THE JOB WAS DONE WELL AND CALLS TO SCHEDULE THE PEOPLE WE LIKE.
Description of Work: IT WAS CLEANING OF FLOORS, OVEN, REFRIGERATOR, WINDOWS AND ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

09/2005
3.0
house cleaning
  + -1 more
IT'S REASONABLY GOOD. THEY CLEAN REASONABLY WELL. THAT'S ABOUT IT. DEPENDING ON WHO THE CREW IS, SOME OF THE CREWS ARE GOOD, AND SOME OF THE CREWS ARE NOT. GENERALLY I'VE BEEN SATISFIED WITH THEIR WORK.
Description of Work: IT IS $60 PER VISIT. IT'S JUST HOUSECLEANING. THEY DO THE BATHROOMS, KITCHEN, AND THAT KIND OF THING.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

08/2005
5.0
house cleaning
  + -1 more
I LIKE THE WAY THEY ALWAYS BRING TWO PEOPLE. THEY WORK FOR AN HOUR STRAIGHT, AND THEN THEY ARE DONE. THEY BRING ALL THE SUPPLIES. THE PEOPLE ARE VERY FRIENDLY AND NICE.
Description of Work: I USUALLY TAKE ONE HOUR SERVICE. IT IS A TEAM OF TWO WHO DOES THE KITCHEN, BATHROOMS, AND THE LIVING ROOM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Gary H.
08/2005
5.0
house cleaning
  + -1 more
I'VE BEEN USING THEM FOR MORE THAN TEN YEARS, SO I THINK I'M HAPPY. THEY ALWAYS SEND THE PEOPLE I ASK FOR SO I DON'T HAVE ANY PROBLEM WITH THAT. I DON'T REALLY CALL THEM. THEY COME WHEN THEY ARE SUPPOSED TO. THEY DO A GREAT JOB.
Description of Work: THEY CHARGE PER TRIP. THEY VACUUM, MAKE BEDS, WASH WINDOWS, CLEAN THE BATHROOM, DO DISHES, AND WHATEVER NEEDS TO BE DONE THEY DO.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$65

07/2005
4.0
house cleaning
  + -1 more
IN 18 MONTHS, THERE HAS BEEN A FAIR AMOUNT OF STAFF TURNOVER. THE CENTRAL OFFICE IS PLUS MINUS ABOUT CALLING BACK WHEN YOU LEAVE A MESSAGE.
Description of Work: THEY CLEAN THE WHOLE HOUSE AND VACUUM THE FLOORS. THEY JUST DO BASIC STANDARD HOUSE CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$70

DEANNA V.
06/2005
4.0
house cleaning
  + -1 more
INITIALLY THEY MISSED A FEW SPOTS BUT I POINTED THEM OUT AND THEY GLADLY CLEANED THEM AFTERWARDS. IF YOU'RE SPECIFIC ABOUT WHAT YOU WANT THEM TO CONCENTRATE ON, THEN YOU SHOULD BE HAPPY.
Description of Work: THEY CLEANED A 4 BEDROOM 2 BATH EMPTY HOUSE AFTER THE TENANTS MOVED OUT, INCLUDING OVEN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JACKIE J.
06/2005
3.0
house cleaning
  + -1 more
OVERALL EXPERIENCE IS THAT SOME ARE GOOD AND SOME ARE NOT. THEY ARE NOT THOROUGH WITH SOME AREAS. WE DO GET SOMEONE THAT IS GOOD BUT THEY DON'T COME BACK AGAIN FOR THE NEXT VISIT.
Description of Work: THE WORK PERFORMED IS VARIED BUT I DIDN'T LIKE TO HAVE DIFFERENT PEOPLE EVERY TIME I REQUESTED FOR SERVICE.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

    Contact information

    14909 CRENSHAW BLVD STE 209, Gardena, CA 90249

    www.socalmaidservice.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    SOUTHERN CALIFORNIA MAID SERVICE is currently rated 4 overall out of 5.
    SOUTHERN CALIFORNIA MAID SERVICE accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, SOUTHERN CALIFORNIA MAID SERVICE does not offer free project estimates.
    No, SOUTHERN CALIFORNIA MAID SERVICE does not offer eco-friendly accreditations.
    No, SOUTHERN CALIFORNIA MAID SERVICE does not offer a senior discount.
    No, SOUTHERN CALIFORNIA MAID SERVICE does not offer emergency services.
    No, SOUTHERN CALIFORNIA MAID SERVICE does not offer warranties.
    SOUTHERN CALIFORNIA MAID SERVICE offers the following services: MAID SERVICES, CARPET CLEANING

    Contact information

    14909 CRENSHAW BLVD STE 209, Gardena, CA 90249

    www.socalmaidservice.com