SHARPSHOOTER PLUMBING & DRAIN CLEANING

They are really knowledgable, quick, good solutions, saved me a lot of money vs another contractor.

I ve been using Sharpshooter Plumbing for the last three years and I was very surprised to see a negative rating for the company on Angie s List, so I thought I d write my own. THE BACKSTORY: We have an old house where the previous owners neglected maintenance and made bizarre improvements, which means our plumbing is a nightmare. I called Sharpshooter on the recommendation of a neighbor (Sharpshooter seems to do our entire block) to have a look at our main which has roots, and the company I was using was telling me I needed to replace it. Greg, the owner, came out and was able to get the roots out and help me put a plan in place to upgrade parts of our plumbing to reduce the nightmare troubles we were having. THIS SERVICE: I asked Sharpshooter come out to fix two drains, a shower and the kitchen, that were clogged. Greg was already on a job but scheduled a time later that day. He snaked both drains and we tested them out. A week later the kitchen sink was draining slow and Greg came back and snaked it out again. He did not charge me for coming back again. Greg is a direct, no-nonsense guy which I find easy to work with, and I ve always felt that the service isn t cheap, but the money I ve spent has been worth it.

Since they installed it incorrectly to begin with and ruined a window, they had to come back and fix the problem they had caused. He should have fixed it for free, since it was his mistake. He ended up charging me to fix that problem as well. I feel I was taken advantage of and I am not very happy with their performance.