AAA Awnings Inc.

AAA Awnings installed a freestanding Elitewood Ultra Lattice Patio Cover in our backyard to match our existing patio cover from 20 years ago. Mike was so helpful from start to finish. We had a lot of questions and he was very patient and worked with us on the design and planning including the wiring for the lights and electrical outlets and helped us come up with a solution to reinstall our old patio cover on newly poured concrete. His crew were extremely attentive to detail and we are very pleased with the result. My husband and I are very picky and we appreciated the level of service provided by AAA. I am including photos but as our project is not quite complete there are a couple of unfinished details currently shown. Will update later. (The taller patio cover with the lights is the new one).

They did perfect work... they are the best

AMAZING! Our area was irregular in shape and they customized a perfect sail cover. All work was completed in one day and it looks GREAT! Highly recommend!!!

They put in a new awning for my mother's house a while back. They came out and did quick clean work. Very polite and the material quality is very good and easy to care for. I would definitely use them again.

Super easy and install was quick!

Perfectly!!

“AAA Awnings is a FIVE star company! I called AAA Awning to give me an estimate on my torn, sun worn, and damaged awnings. Michael came out the next day, he brought with him all his ‘Sunbrella’, fabric swatches along with all the other choices his company offers. We discussed the existing mechanisms as well as considered automating and updating my existing awning frames. In the end, I chose to keep the mechanics already in place and add beautiful ‘Sunbrella’, hunter green fabric. Michael and AAA Awnings fixed the damaged hardware, and installed the beautiful new awnings. They delivered on time, my awnings and the mechanics work like new; they are beautiful! Everyone at the AAA Awning family are great! They have checked in with us a few times since, not just over the phone, but also in person to make sure everything is still working as they expect it to over time…, which it is. I highly recommend AAA Awning for both your home and your business needs!”

Access to outside of windows required working from patio covering below the windows. The possibility of removing parts of the patio covering for ladder access to the windows become not feasible. Two prior contractors solved the issue by securing plywood to top of the patio coverings for work on roof level rain gutters, and for replacing roof level fascia board. In week prior to installation, AAA Awnings learning that access would be only accessible from top of patio stated that the job difficulty would require additional payment of $120, to which I agreed on top of original contract price of $673.37. On day of installation the contractor refused the work due to safety concerns. I was denied any refund of refund of original $300 deposit. Without my authorization, AAA Awnings submitted charges not only for the $120 for the additional difficulty of contract work that was not done, but an additional unannounced unexplained $96.31. I learned of the 2 unauthorized charges on following month's credit card statement. Without any satisfactory explanation from AAA, I submitted a dispute with the credit card company, which subsequently decided in my favor with a $216.31 refund on the 2 unauthorized charges. I didn't request any refund from AAA on the original $300 deposit given the unspecified fabrication costs of the awnings which I did receive even if they claimed a $45 delivery fee. A subsequent contractor advised me that the AAA fabricated awnings were short by 1 foot. AAA did take back the original awnings and presented me with proper length awnings without charge.

The estimate: I called mid July to have someone come out and give me a free estimate. Mike came out and was very professional. Of the 3 bids I got, his was not only the least expensive, but he actually took the time with me. The initial meeting, he was at my house for almost an hour measuring different things, and showing me different ideas. The other 2 estimators that came out were in and out in in less than 20 minutes. Mike even came out a 2nd time with his lead installer to make sure everything would go as planned since the job wasn't cut and dry. The other guys that came out, didn't even mention it, which is probably why they didn't want to pull permits. The scheduling: Once the permit was approved, they installed 3 weeks later (which is good since Mike said it would take 3-5 weeks from the date of the permit approval). They called me a week before to give me a rough date, and called me 2 days before to give me the exact dates they would be here. The installation: The best part is here. The installers had great manners, called me when they were on their way, spoke English, and cleaned up their mess at the end of both days. Mike even stopped by the 2nd day since he was in the area just to make sure everything was going good. This worked out perfect as I asked him if they could fix an old gate from falling over while they were there. Mike said no problem, and they did it for free. Final: After the installation, I gave the check to one of the installers, and tipped them both $20 for being so professional, and taking 5 minutes to fix the gate. The inspector just came by and signed off on the permit, and the check I wrote AAA Awnings hasn't even hit my bank yet. I am so impressed with every aspect of this, and how gorgeous everything looks, I am going to hire them again for my mom's house.

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