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West Coast Flooring

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

West Coast Flooring is a full service floor-covering retailer specializing in residential and commercial sales and installations of carpet, ceramic/porcelain tile, natural stone (granite, marble, travertine, slate, and limestone), hardwood, laminate, and vinyl, porcelain, ceramic, and granite counter tops.

Business highlights

22 years of trusted experience

Services we offer

Residential & Commercial Sales and Installation, Tile, Natural stone (Granite, Marble, Travertine, Slate, and Limestone), Carpet, Vinyl, Hardwood, and Laminate materials

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
5.0
Showing 1-12 of 12 reviews

Billy M.
10/2014
5.0
ceramic tile
  + -1 more
They replaced some broken tiles. The quality of work was very good and I was impressed with it. They were professional. It was difficult at first to get a hold of them because they were busy. It sometimes took days to get a response but once they came out everything was okay.
Description of Work: They installed tiles in the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$300

David B.
04/2014
5.0
flooring contractor
  + -1 more
I had a good experience with them. They were convenient, friendly and I have confidence in them. They were diligent and detailed. They did everything on time and I appreciated that. The quality was good. They were also responsive, punctual and professional.
Description of Work: We used West Coast Flooring to put in Zamana flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Normand F.
06/2013
4.0
carpet installation
  + -1 more
We had a lot of problems with the quality of the materials and some problems with workmanship. They had to return to replace both rooms of vinyl flooring. The carpeting was done well the first time. They were very cooperative and helpful and I would recommend them, but it was the wrong quality of flooring material that they sold us in the first place.
Description of Work: West Coast Flooring installed 2 rooms of vinyl flooring and 4 rooms of carpet for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from West Coast Flooring
This review is not for our company. It is for the West Coast Flooring located in Temcula. Please remove this from our reviews. Here is the store information. West Coast Flooring 28011 Jefferson Ave Temecula, CA 92590 Phone: (951) 693-1866 Thank you, Jennifer Flores

Joyce W.
02/2013
5.0
ceramic tile
  + -1 more
They located the exact tile that we wanted, sent us a detailed estimate and installed when we decided on a date. They were very good at answering our questions. It went well.
Description of Work: They installed about 552 sq ft of tile in our dinng room,kitchen and family room.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,509

William H.
07/2012
5.0
woodworking, marble & granite
  + 0 more
I would say the owner was informative, punctual and honest. He was knowledge and was able to remove the stain.
Description of Work: I hired this company to remove a stain left by a champagne spill on a marble floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Maria J.
06/2012
5.0
marble & granite
  + -1 more
They were very responsive and had a fair price. We were sent to a vender with a name and they were very helpful
Description of Work: We ordered some mosaic travertine for our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terri R.
02/2012
3.0
hardwood floor
  + -1 more
They were very considerate. I have problems with my back and there is not any place to put things and they made it so easy for me. The guys took the items out of my closet and put them back in. It looks fantastic and they did a beautiful job! I would recommend them to anyone! They are so talented! They know how to take care of your items without damaging stuff! Updated: 6/22/2012 They were really good and they did a beautiful job when they did the work but I am now getting very frustrated as I have spent the last month trying to get a hold of them to come make repairs on the work done. They installed the bottom piece slide for the sliding wood door that is screwed into the floor. The door bends back and does not line up with the track and is now hitting the new molding that was installed. It is very hard to move the back sliding wood door and is very hard on my back. I could throw out my back with this door. This is now a definite health issue. They installed the gliders too far back and I would like it be aligned correctly as it should have been. If you take something apart, put it back correctly. I have been given the runaround for the last month and they still have not called back once or came to repair. Another bedroom's slide also needs to be inspected as well. It is one minor adjustment and one larger adjustment.
Description of Work: They put in new wood laminate flooring at my house and they also put in new wood baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,258.88

Response from West Coast Flooring
We were notified that the member had filed a complaint in regards to the installation of the molding at her home. When we arrived member stated that closet door was not closing due to the moldings that were installed. Member asked us if there was anything we could do to fix the problem with the doors. We informed her that we would do a quick adjustment to the rollers on the closet doors. Upon completion member asked us if we would look at the other set of closet doors that were not closing all the way. We informed the member that the door was hitting the molding due to the doors being old and were sagging off the track and that this had nothing to do with the installation of the flooring or the moldings that was done by company. We informed the member that in order for the closet doors to close correctly she would need to have someone come out and fix them. The member’s response was can’t we just cut the molding but by doing this it will create a gap between the molding and the closet door. In order for the problem to be fixed to the member’s satisfaction she should have a company that fixes closet doors come out and fix or replace her existing closet doors.

Tracy W.
04/2011
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
After searching many tile companies, we chose West Coast Flooring because of their amazing customer service and attention to our project needs. We weren't quite sure of the direction we were going with our bathroom floor and David came through for us by suggesting an amazing tile layout that worked for our vintage home. They are a family company that knows their stuff. They were courteous and delivered on their service on time as promised. We would highly recommend them!
Description of Work: West Coast Flooring designed, ordered, delivered and installed our fantastic tile floors for our bathroom. Their design for our hexagon tile and black border tile was the perfect combination for our 1920's home. They kept the vintage period feel that we were looking for but, didn't know what tile to choose to get the look. They ordered the tile which came in the next day and delivered and installed it on time. We have had tile nightmares in the past with tile row in Anaheim so we know what a gem we have found with West Coast Flooring. We love our beautiful floor and couldn't thank them enough!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Maria J.
03/2011
5.0
ceramic tile, home remodeling, countertops, remodeling
  + 2 more
We visited several kitchen show rooms and had a few kitchen designers visit our home. Because we had specific requirements regarding the tiered island, we were told that the kitchen was too small and we did not have enough space for the concept we desired. Then we found West Coast flooring. They made the arrangements for a kitchen designer to layout the kitchen design we envisioned. The kitchen was designed to our specifications. Also as we shopped for the granite kitchen counter, we became aware of the various installation flaws that occur, such as noticeable seams on the back splash and counters being very noticeable and that pattern did not line up. West Coast flooring has the best granite installer. He is meticulous and detail oriented. Throughout the kitchen there is only one seam that is not even noticeable. Also, where the backsplash and counter meet, it is so tight, there is no grout line visible. The bull nose on the granite is beautiful, plus the granite has a beautiful shine. We have been extremely pleased with our new kitchen. We are happy we found West Coast flooring to help us with our design dilemma and material. We will definitely use them again.
Description of Work: Kichen garnite counter installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Maria J.
03/2011
5.0
flooring contractor, remodeling, ceramic tile
  + 1 more
I had been looking for a travertine tile to match my granite kitchen counter for three months. Because the travertine tile has varying tones, I spent over three months trying to locate the right one on my own. West Coast flooring was able to locate the right one for me within a week. I have been very pleased with the Travertine floor which is located through out the living room, family room, dinning room and kitchen of my home. West Coast flooring also recommended a sealer that has preserved the tile from stains in heavy used areas. I have been very happy and pleased with the floor! Thank West Coast Flooring.
Description of Work: Purchased Travertine floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Carl W.
02/2011
5.0
home remodeling, countertops
  + 0 more
Job went exceptionally well. They were very clean and neat, performed all functions on schedule.
Description of Work: Removed all tile from kitchen counters and backsplash and replaced with Avonite solid stone countertop material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,850

sandra M.
10/2010
5.0
home remodeling, flooring contractor, ceramic tile, woodworking, carpet installation, concrete repair
  + 4 more
From the first meeting, Dave was delightful. He was very interested in my "creative" plan suggestions and gave great advice on what will look best as well as fit within my budget. He was very helpful finding the right tile and flooring....plus the price was just perfect for my limited budget. Once the job started, he didnt disappear! He was at the job almost every day to make sure the job was done to plan and that all my daily questions and concerns were addressed. His staff are very skilled, tidy, showed up on time and cleaned up every day! The job finished on time, on budget and looks beautiful!! I would hire him again and strongly recommend West Coast Flooring / West Coast Creations to anyone who needs a great new bathroom or new floors !! I already plan on hiring him to refinish my wood floors in the futute. Dave and his staff were a pleasure to see every day. I can't say enough.
Description of Work: West Coast Flooring built a 3 x 4 shower (scratch and lathe, cement shower - not cement board) with subway tile and black granite bench seat. Very striking!! They installed bathroom flooring and carpet in an adjoining closet, plus baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

    Contact information

    606 S. Raymond Ave, Fullerton, CA 92831

    www.westcoast-flooring.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Flooring Sales and Installation,
    Marble and Granite,
    Finished Carpentry and Woodworking,
    General Remodeling,
    Countertops and Backsplashes,
    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Concrete Pouring and Repair

    FAQ

    West Coast Flooring is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    West Coast Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, West Coast Flooring offers free project estimates.
    No, West Coast Flooring does not offer eco-friendly accreditations.
    No, West Coast Flooring does not offer a senior discount.
    No, West Coast Flooring does not offer emergency services.
    Yes, West Coast Flooring offers warranties.
    West Coast Flooring offers the following services: Residential & Commercial Sales and Installation, Tile, Natural stone (Granite, Marble, Travertine, Slate, and Limestone), Carpet, Vinyl, Hardwood, and Laminate materials

    Contact information

    606 S. Raymond Ave, Fullerton, CA 92831

    www.westcoast-flooring.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed