I called and asked him to return to finish the job, leaving a voice message. I called and called. I wrote a letter. I contacted the BBB. They tried to get hold of him, but he didn't respond to them either. In the end, I was out the money and several nice plants. The BBB told me I could take him to court, but at that time I worked out of town and couldn't spare the time off that would have required. I would never ever recommend this man for installing or repairing drip.
Description of Work: I'm writing this because my experience with his putting in a drip system was similar to another reviewers -- terrible. He was to install drip in my backyard while I was out of town, so I paid ahead of time. He installed it very, very poorly. When I returned, half the yard was dry and half was like pudding.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$500
Eric L.
02/2013
5.0
irrigation systems
+ -1 more
Overal great experience.
Description of Work: They tested and fixed and reprogrammed my sprinklers. They were recommended to me by my gardener and I was very pleased with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joan V.
04/2012
5.0
landscaping, irrigation systems
+ 0 more
They were pleasant, on time, efficient, and knowledgeable.
Description of Work: They repaired a dripping valve, it turned out to be a problem with the timer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Ray C.
09/2011
2.0
irrigation systems
+ -1 more
See above.
Description of Work: The proprietor is a very nice man, and I had used his services for years. His history previously had been satisfactory, but not excellent. Recently I had asked him to correct a number of minor items, the second most important being to correct two minor splits in one rubber line with emitters. He did report originally as scheduled. To correct the two splits at issue, he elected to install a new line (about 14' long) and some new emitters, but not all. The new line he installed has more than fifteen splits, and he added emitters where they do not belong. He made a problem much worse and it is effecting too much water which will rot my flower bed. In addition, he caused a few splits where the new line connects to another. I had also requested he check all lines, but I found a major gusher in another location subsequent to his departure. When I immediately reported the problem, I was told he would return my call. When he failed to do so, the next week the office again said he would call - but he did not. He also failed to appear as the office had tentatively scheduled (09/21/11). I will not contact this company again.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$851
Jill R.
10/2007
1.0
irrigation systems
+ -1 more
Mr. Shubin fixed the valve in front and worked on the timer and said he would return to do the drip work in the back. I was going out of town before he would be back to do that. He said he might have some trouble setting up so much drip in the back for just one valve, which was all that was there, but he would work on it while I was gone. He told me the charge would be $935. I agreed to pay him before I left and said that if the drip didn't cover the area, I would discuss that with him when I got back. When I returned, one sprinkler station in front didn't work with the timer, and the drip in the back was not set on the timer. The drip was on constantly in some areas, making "pudding" out of those flower beds. It did not come on at all in other areas, which had dying plants by the time I got back. I telephoned Mr. Shubin about this at least four times, leaving messages for him. He never returned my calls.
Description of Work: The underground valve to the front sprinklers was turned on, the timer for the sprinklers was set for 4 stations (3 front and 1 back), and drip hose and sprayers were set up in back.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$935
Response from Mobile Sprinkler Repair
I am so sorry. I simply don't recall this. I wish I can go back and right the wrong but that's impossible. All I can do at this point is say I will do some work for you at this home for free to make up for it.
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Service Categories
Lawn Irrigation,
Landscaping,
Landscaping - Lighting
FAQ
Mobile Sprinkler Repair is currently rated 3.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: Closed
Mobile Sprinkler Repair accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Mobile Sprinkler Repair does not offer free project estimates.
No, Mobile Sprinkler Repair does not offer eco-friendly accreditations.
No, Mobile Sprinkler Repair does not offer a senior discount.
Yes, Mobile Sprinkler Repair offers emergency services.
No, Mobile Sprinkler Repair does not offer warranties.
Mobile Sprinkler Repair offers the following services: We repair and maintain lawn sprinkler systems.