There was an issue with the installment and the time it took to complete the job but James and Co. was responsive and did not charge me for the extra time it took the installer over and above the original quote. There were a couple of small items that needed to be completed after the original installment but they took the initiative to follow up and get it done. Overall, very pleased with the results and how everything was handled by various employees and dealt with.
Description of Work: Replaced old lighting fixtures and fans in great room, foyer, dining room and two bedrooms. Their customer service was excellent, knowledgeable and responsive. Pricing was reasonable. I would definitely use them again and recommend to friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Margaret C.
04/2013
5.0
lighting
+ -1 more
When I contacted them I received detailed information almost immediately, and in depth quotes for what I selected within a week. Their recommendations, as I said above, were excellent. The installer was prompt, courteous, professional and meticulous. I look forward to the next phase of the project which will be in a week or so. I love the new LEDs and am so glad I did the replacement.
Description of Work: I had the fluorescent can lights in my kitchen replaced with LEDs. This is the first of a couple of large lighting projects I am doing with James Co lighting. I knew them because they provided the lighting when I built my house and i was extremely pleased with their selection and the knowledge and professionalism of the consultant whom I worked with. I was similarly impressed this time; extremely fast response, close coordination with the other contractor who is extending my house automation system, and brilliant recommendations (no pun intended) for the lights that I was adding. The installation was flawless, very meticulously done and nice clean up afterwards. I highly recommend this company!
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Service Categories
Lighting
FAQ
JAMES & CO LIGHTING is currently rated 5 overall out of 5.
No, JAMES & CO LIGHTING does not offer free project estimates.
No, JAMES & CO LIGHTING does not offer eco-friendly accreditations.
No, JAMES & CO LIGHTING does not offer a senior discount.
No, JAMES & CO LIGHTING does not offer emergency services.
No, JAMES & CO LIGHTING does not offer warranties.