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Geek Squad - Best Buy

Computer Repair, Auto Radio Service, Appliance Sales and Installation,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.214 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
7%
3
0%
2
0%
1
21%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.1
responsiveness
4.2
punctuality
4.2
Showing 1-14 of 14 reviews

Caralee B.
02/2016
1.0
computer repair
  + -1 more
The manager did offer 50 off if I got the right disk. It is unacceptable. I now have to still get the computer fixed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Donald B.
03/2015
5.0
car stereo installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Deborah B.
04/2014
5.0
car stereo installation
  + -1 more
unknown
Description of Work: Geek Squad was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lawrence B.
04/2013
5.0
appliance sales
  + -1 more
Best Buy had the stove I needed and they were nice. I had to buy a particular stove and they had it.
Description of Work: I purchased a stove from them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

vickie C.
04/2013
1.0
car stereo installation
  + -1 more
Overall it's very lucky on my part that i called Best Buy on the price of the speaker install cause i live in Madera and would of been very upset if i had driven to Fresno only to be told that it was going to cost over $300, more than i paid for a very good set of speakers and i told them they need to be more honest on their web site about the pricing and spoke with just half laughed at me , nice laugh at the customer ! So now i have to find another place to do the work , probly Auto Sound Lab i have heard good things about them.
Description of Work: No sevices were performed because they are very deceptive as far as their pricing on there web site ! They say on there site that a premium speaker install was $99.95 which i thought was fair so i went out and bought my own speakers since i got them 50% less than i could of in the store , so i set up a time and date for getting my speakers installed which was very easy , all done online but i was nervous because i was not given a price since they said some parts would have to be purchased over and above the $99.95 install so i called thank goodness because nowhere on their web site did they say that the installation fee was for each SPEAKER ! so after talking to the install shop at Best Buy they said the speakers that i bought wouldn't be a premium install so it would be less than $99.95 but it would total out to more than what i paid for my 4 speakers ! 2 JBL's 6 1/2" GTO's for the front doors and 2 JBL's 6x8" GTO's in the rear ,sound damping and speaker wire it's crazy ? to pay more to just put in the size speakers that my truck has stock so they wouldn't have to cut or do anything but screw them in and hook up the wires for over $300 ? rip off ! I would do it myself but i'm disabled and can't use my left arm so i'm stuck paying someone else to do it , d*** i wish Circut City was still in buisness ! they were fair , did things right and had good prices.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Michael T.
07/2012
5.0
car stereo installation
  + -1 more
It’s just Best Buy; it’s a regular service. I’ve never had any trouble.
Description of Work: I went to Best Buy a couple months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Ray Y.
02/2012
4.0
home theater design, computer repair
  + 0 more
They made good on promise to provide a receiver that meets my needs at an excellent price.
Description of Work: Provided good information on various home theatre receivers in stock. Good return policy if the product performs less than expected.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$400

07/2006
5.0
computer repair
  + -1 more
I HAVE A TON OF MONEY IN MY PC AND THE THOUGHT OF HAVING TO GET A NEW ONE SCARED ME. THE GUYS AT BEST BUY DID A FANTASTIC JOB GETTING IT BACK UP AND RUNNING FOR ME. THEY WERE ABLE TO SAVE ALMOST EVERYTHING I HAD ON IT AS WELL.
Description of Work: THEY REPLACED THE MOTHER BOARD ON MY DELL PC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

07/2006
5.0
computer repair
  + -1 more
THEY WERE VERY KNOWLEDGEABLE IN THE WORK THAT THEY DID TO OUR COMPUTER. THEY TOOK THE TIME TO EXPLAIN EACH PROGRAM AND HOW I COULD GET THE BEST USE FROM IT.
Description of Work: WE HAD THEM INSTALL AN ANTI-VIRUS AND FIREWALL PROGRAM. WE ALSO HAD THEM INSTALL A INTERNET MONITORING PROGRAM ON THE CHILDREN'S COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

07/2006
5.0
computer repair
  + -1 more
I THOUGHT THAT THEY HAD VERY GOOD SERVICE. THEY ARE A VERY PROFESSIONAL TEAM. SINCE I HAVE HAD THEM WORK ON MY COMPUTER I HAVE NOT HAD ANY PROBLEMS. I WILL TAKE MY COMPUTER BACK TO THEM IF I SHOULD NEED TO.
Description of Work: I TOOK MY COMPUTER INTO BEST BUY FOR THEM TO CLEAN MY HARDRIVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

07/2006
5.0
computer repair
  + -1 more
THEY HAD TO REBUILD THE HARD DRIVE, FIX THE SPEAKERS AND INSTALLED SPY WARE PROGRAM. THEY ARE GOOD TO CALL IF THEY FIND SOMETHING ELSE WRONG AND TALK TO ME ABOUT IT BEFORE DOING THE WORK.
Description of Work: WE NEEDED TO HAVE OUR COMPUTER WORKED ON.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

07/2006
1.0
computer repair
  + -1 more
THEY DIDNT FIX THE PROBLEM, AND AFTER I CALLED, THEY WOULDNT EVEN TRY TO COME BACK OUT AND RE-FIX IT. THEY STOPPED RETURNING MY PHONE CALLS. THEY ARE THE MOST UNPROFESSIONAL PEOPLE, IVE EVER DONE BUSINESS WITH.
Description of Work: THEY WERE SUPPOSED TO FIX A WIRE THAT WENT FROM MY PRINTER TO MY COMPUTER.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$100

Roberta S.
07/2006
5.0
computer repair
  + -1 more
E MACHINES SUB CONTRACTED BEST BUY TO FIX MY COMPUTER. THEY EVEN PAID FOR SHIPPING AND HANDLING SO I DID NOT HAVE TO BRING IT IN MYSELF. IT WAS DONE AND BACK AT MY HOUSE WITHIN 10 DAYS FROM WHEN I MAILED IT.
Description of Work: I HAD THEM FIX MY COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Malicoat Home Maintenance M.
07/2006
5.0
computer repair
  + -1 more
I HAD TO SEND MY COMPUTER TO THEM AND WHEN THEY SENT IT BACK IT WAS NOT WORKING RIGHT SO WHEN I CALLED BACK, THEY PAID FOR THE SECOND SHIPPING AND HANDLING FEES AND GOT IT BACK TO ME VERY QUICKLY LIKE IT WAS BRAND NEW.
Description of Work: THEY REPLACED THE POWER SUPPLY AND MOTHERBOARD AFTER MY SON PLAYED WITH MY COMPUTER FOR A WHILE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    7550 N BLACKSTONE AVE, Fresno, CA 93720

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Auto Radio Service,
    Appliance Sales and Installation,
    Stereo and Home Theater Systems,
    TV Sales,
    Computer Sales,
    TV Repair,
    Camera Repair,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.2 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    7550 N BLACKSTONE AVE, Fresno, CA 93720

    www.geeksquad.com/repair