I haven't had contact since they hooked it up about 3 years ago. It works pretty good most of the time. As long as the internet works, it works great.
Description of Work: For internet we use Comcast.
Rating Category
Rating out of 5
quality
4.0
value
2.0
Yes, I recommend this pro
$89
Kayla C.
05/2015
3.0
internet service
 + -1 more
unknown
Description of Work: I ordered Comcast through a vendor at Wal-Mart, who said I would get it for $29 a month. When they came out to install, I wasn't there as they gave me the wrong date. I rescheduled, had someone meet them. The guy tells them he can't install it, I don't have the right cord. I called, had them reschedule a time to come out, informing them that I didn't get off work until 5 and wouldn't be there until later. They came out, around 4 pm, I wasn't there. When I called again, they told me they could never have confirmed the time they would be there as it's a window. Anyway, I finally get it installed, I definitely had the right cord, they charge me $40 instead of $30 and then within a few months it jumps to $46. At this point, I need internet, I didn't have a choice of who. It's fast enough, but I won't be going through them again unless I have to.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$46
Maria luz H.
03/2015
5.0
internet service
 + -1 more
unknown
Description of Work: Install wireless router
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Yvonne H.
02/2015
2.0
internet service
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Collene B.
10/2014
5.0
internet service
 + -1 more
Service was excellent and professional
Description of Work: Install internet service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosemary D.
06/2014
3.0
internet service
 + -1 more
unknown
Description of Work: Was sent a bad wireless box initially. Had to reboot it several times a day. Was sent a new one after several calls and usually long wait times on the phone. The operators were either indifferent, slightly off, or really nice, no consistency. ATT was much less expensive, $30 a month, but I had been told Comcast were the only providers in the area and signed up before finding this out.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$50
MICHAEL D.
06/2014
3.0
internet service
 + -1 more
All equipment was shipped to me and I installed it at my own discretion.
Description of Work: Provides high-speed internet service.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$65
Brad P.
06/2014
4.0
internet service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
terry H.
06/2014
3.0
internet service
 + -1 more
issue corrected
Description of Work: addressed connection issue with cable tv
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Stanley M.
03/2014
2.0
cable tv service, internet service
 + 0 more
.
Description of Work: Internet and TV Many service calls to fix a reception problem. They always said the problem was caused by a component they no longer use but the tech never had the right one on their truck. Each time it was the same result they did not come back. after a year I gave up and took my business else where.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Michael H.
05/2013
5.0
cable tv service, landline phone service, internet service
 + 1 more
Their service is great! I like it because it has a high speed. I had experienced other internet service provider and it would not get my speed, so I switched to Comcast because its faster. And I spent a bundle of it because I got a land line and a cable with it.
Description of Work: I used Comcast for internet, phone and TV service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Thomas 'Mike' D.
03/2013
3.0
cable tv service, landline phone service, internet service
 + 1 more
A mess in which we received conflicting reports as to the need for intial hookup of the house. In the end they ran awhole new line at significant expense. Fortunately the system does work well.
Description of Work: System Installation
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$450
Anne J.
07/2012
4.0
cable tv service, landline phone service, internet service, voice mail
 + 2 more
I'm happy with everything except that they have not come through on getting me the $200 for signing up that was advertised. I will continue using them.
Description of Work: I use Comcast for Internet, TV, and phone service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$135
Patricia A.
07/2012
5.0
cable tv service, internet service, voice mail
 + 1 more
They are reliable and I had problems with my previous provider, so Comcast was easy to change over and connect.
Description of Work: I use Comcast for my cable, internet and voice.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
TV Service - Cable,
Phone Service - Landline,
Voice Mail,
TV Service - Satellite
FAQ
Comcast Fresno is currently rated 3.6 overall out of 5.
Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 8:00 PM
Comcast Fresno accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Comcast Fresno does not offer free project estimates.
No, Comcast Fresno does not offer eco-friendly accreditations.
No, Comcast Fresno does not offer a senior discount.
Yes, Comcast Fresno offers emergency services.
No, Comcast Fresno does not offer warranties.
Comcast Fresno offers the following services: Satellite & Cable TV Equipment & Systems, Cable & Satellite Television, Telephone & Television Cable Contractors