I’m a tenant that Raul took over managing for my landlord. When I moved from a 1bdrm to a 2 bdrm my landlord stated tgat Raul would be in contact for me to sign a year lease. When I met with him I assumed I was signing a year lease but it was month to month. He pyhsicallly had me to write in the 2 cats I have & when I questioned about my 2 boys not being on the lease he stated it did not matter. Well it mattered, they sold the property and the new owners stated they wanted $500 deposit for the 2 cats and $30 application fee for the boys to have them added to the lease. They stated they never received any paperwork from Raul of the new lease so either my boys had to vacate in 3-days or pay the tge application fee to have them added on. I contacted Raul, whom stated they were in the process of moving and did not know where those records were so I contacted my landlord sho stated that the new owners are lying that he gave them everything including the keys to the apartments that they were requesting a copy of from each tenant. RAUL IT MATTERED. You have no clue what you are doing & your wrecking people’s lives by not knowing/being prepared/or properly trained in management. When I texted you that I had found my copy & I asked why you did not add my boys like I requested you never had the decency to call, write or text me back. Your very unprofessional, you did NO Mgmt of the property you were hired to manage. Sad thing is I really DONT think you CARE. It didn’t happen to you. What if this was one of your family members? You showed poor value and gave poor quality. You are NOT a LEADER in this profession and I hope to GOD they don’t have you in charge of any properties. This is NOT at all how Century 21 works. I have dealt with them in the past and have had NO issues until you. You should have listened more to your client and provided the BEST professionalism at managing properties. This is a nightmare. You have this flat affect about you & all you cared about was collecting the money to put in your pocket. You are NOT CENTURY 21av quality.
Description of Work: Property Mgmt gone wrong
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
Rhonda D.
10/2008
1.0
real estate agents
+ -1 more
Horrible!!!
Description of Work: Not ONE time has my agent with this company shown my house, I have had it one the market for 5 months!!! I get excuses every time I try to get some exposure for my house. The best excuse I received is that - get this- is that my house is not selling because I have not emotionally let it go !!! Wow I have signed a contract and have a for sale sign in my front yard, I guess I forgot my emotional letting go ceremony that needed to be preformed!! HA! Ugh, I can get no action from this company at all, just bull**** excuses!!!!!!!
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FAQ
CENTURY 21 ADANALIAN & VASQUEZ is currently rated 1 overall out of 5.
No, CENTURY 21 ADANALIAN & VASQUEZ does not offer free project estimates.
No, CENTURY 21 ADANALIAN & VASQUEZ does not offer eco-friendly accreditations.
No, CENTURY 21 ADANALIAN & VASQUEZ does not offer a senior discount.
No, CENTURY 21 ADANALIAN & VASQUEZ does not offer emergency services.
No, CENTURY 21 ADANALIAN & VASQUEZ does not offer warranties.