The actual experience of the rug cleaning was very good. They came on time and preformed the service neatly and in a reasonable amount of time.I have no problem with that. The problem occured after the rug cleaning. The carpets looked okay for about 6 months and then we started noticing black pathways had developed on our hall way carpet and those lead into the bedrooms. The entrance to our family room and the exit out of the room onto our patio also became black with dirt. Our rugs looked worse than when we had kids and pets at home. I think that the method of cleaning removes the soil that is present, but leaves a residue that collects dirt and causes really ugly carpets. Not sure if this is the cause, but can't think of another reason. This is the first time we have used a dry cleaning rug service, but wouldn't ever use another.
Description of Work: I called the company and set up a service date for them to clean the wall to wall carpets in 3 bedrooms, the hallway and our large family room. I am really unsure of the service date, but this form insisted I give one.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$350
TERRY L.
05/2010
5.0
carpet cleaners
+ -1 more
I spent about $400 on that work and my experience went very well. It was a rental house and is taken and he cleaned up a lot of mess that was there.
Description of Work: I used Mission Chem-Dry 2 months ago for carpet cleaning.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning
FAQ
Mission ChemDry is currently rated 4 overall out of 5.
No, Mission ChemDry does not offer free project estimates.
No, Mission ChemDry does not offer eco-friendly accreditations.
No, Mission ChemDry does not offer a senior discount.
No, Mission ChemDry does not offer emergency services.