HOME PRO WINDOWS & DOORS

We were originally told the project would take 4 - 6 weeks and that we could expect there to be very few work days when no work would take place. The project actually took 15 weeks, and during those 15 weeks there were 25 working days in which no work was done. On the plus side, there were two Saturdays and one Sunday when work did take place. Part of the delay appeared to be the fault of the company who recommended them because not enough tile was ordered to complete the tub surround. It took three weeks to get the missing tile - they did not charge us for the missing tile (value about $100.) There were several problems involving electrical not meeting code and there were some problems with leaking plumbing and a shower valve cartridge that was installed upside down. Those problems have all been corrected and we are quite pleased with the final result.

I had a horrible experience. I got this company through Home Depot and yet they wouldn't even back him up. I filed a complaint. They just kept making excuses. They walked off the job. I had to file notice of cessation of Labor and breached contract because he took to long to finish. It took them over 3 months.