Giant HVAC, Inc

Very pleased

Yes it work well

Joe (the owner of Giant HVAC) replied immediately to my service request and his communication throughout this stressful process was clear, concise and calming. His team was very professional and thorough. Even with headache of installing a brand new system to replace a 50+ year old unit, Joe and his staff just took care of everything. I will be recommending Giant HVAC to anyone that needs his services. Also did I mention that his quote was the lowest out of the 8 that I received. Amazing service and a fair price…you can’t ask for anything more. THANKS JOE.

Joe and his crew were great. We had an AC installed along with new duct work and everything was done in a few days. All equipment is working great and we are very happy with everything.

Very happy with the work done. Everything was done professionally and on on time. Would use the company again.

I got Giant HVAC to install AC for both my house and another family member’s house. My house had multiple mini split systems installed just two years ago and my family’s house had a central ac installed a little over a year ago. My home installation was a mess - Joe's crew cycled in different people and some of them seem like clear apprentices who didn't know what they were doing. For example, Joe’s guys installed one large unit in the attic upside down which potentially may have damaged the unit. They also installed one of the mini split system’s drain pipe poorly that ultimately caused flooding and a pile of water in my kitchen. To make matters worse, all 4 ac units stopped working and no longer blow cold air at almost exactly after 2 years (installed July 2021, stopped working August 2023), coincidentally just outside of the 2 year warranty from Giant HVAC. I contacted Joe and he’s been giving me a ton a attitude and unwilling to stand by his work. He’s basically responding with, “I’m too busy and I don’t have time for this. I’ll go visit if or when I have business in your area, but I don’t have any business in your area right now.” I’m all for supporting local small businesses, but I really can’t recommend Joe after this experience.

High praise to Giant HVAC company. Joe provided options and a competitive price for upgrading my old 1983 furnace. I was flying in from a different state to start and complete the renovation of my condo. Joe and his excellent team met all my timelines - work completion, inspections and permits. I really appreciated Joe keeping me informed throughout the entire process. I would highly recommend this company for their expertise, reliability and great customer service.

Joe performed a yearly AC system maintenance. He was on time and very efficient and friendly and charged a reasonable price. We will be using him for all our HVAC needs in the future.

Joe and staff were fantastic. A particularly unique case which Joe was able to solve through his persistent willingness to provide a solution.

Joe from Giant HVAC is not only very professional but also personable, provides advice to get your project right and will go above and beyond to make sure you're a happy customer at the end of the project. He helped us pick the right system, showed up right on time to do the install to work within our schedule and exhibited immense attention to detail and pride of work. I highly recommend his services to anyone looking for an HVAC installer.

Joe and his team was incredible throughout my renovation journey. I worked with dozens and dozens of contractors throughout the project. Joe was well-priced, efficient, and made sure he didn't stop until the job was done. I would definitely hire him for future work and recommend him to others.

Joe gave us a fast and reasonable estimate and was able to provide his services within a few days. His team was friendly and efficient and Joe checked in on the progress throughout. Would highly recommend… plus he gives a free pen!

Best company I have worked with. Extremely professional and quality work

Joe is AMAZING! If I could I would give him 6 stars I would. First things first, if you expect that the he will do all the work himself, thats not a realistic expectation when it comes to communication and followup, Joe is amongst the very few contractors who is at the top of their game. He is very clear and upfront about setting expectations and then meeting them. I had to travel out of country half way through our project and Joe had offered to come and resolve any issues. Our project was complex and involved replacing single zone HVAC system with a 2 zone Heat pump based system. To make thing more interesting we had to add a new return from the second floor which made the project pretty custom. His team's workmanship is as good but that is to be expected, but following up and mitigating issues when they do arise, because parts fail, things happen thats when Joe shines through.

Joe and team did a good job installing my new Gree Heat Pump system. The price was very reasonable and I'm very happy with the system. There were a few issues along the way and once I reported them to Joe he took care of them, no quibble. Happy to recommend the Giant team.

The installation went well. Joe is very knowledgeable and responsive. Yesterday I had issue on my furnace. I texted Joe and he responded immediately. He was able to show up during the noon time and did a troubleshooting. Quickly found the root cause and fixed it. The customer service is great!!

From the initial meeting to get a quote to the install to guiding us through the meetings with the city inspector, Joe was professional, reliable and timely. My husband and I both found him to have great expertise in the work he was doing; he brought up useful considerations and recommendations for the setup we have (we live in a townhome in San Carlos). Additionally, pricing was competitive. Joe was a great communicator throughout the entire process; I'd recommend him for anyone looking for AC installation work.

Working with Joe and his team on this project I could not be happier with his communication, cleanliness and thorough performance. Joe and his team are very easy to work with and are very reliable. I would highly recommend them.

Joe and his team are awesome. They are extremely efficient and very knowledgeable. More importantly they were on time which everyone in construction knows is so valuable. Give them a shot, you won’t be disappointed.

Great, Joe and his team were easy to work with, competitively priced and got the job done on a timely basis (permits included). I would not hesitate to hire Giant for another HVAC project, and would recommend their service to others.

Joe and his team were prompt and worked continuously until the job was done. This included some extra work like installing another vent and sealing the existing vents that was not in the initial statement of work. Joe also responded immediately and came by multiple times to take care of some noise in the ducting and filter box

They did not pick up the phone

They went perfectly fine, I called them and give me an estimate. They cleaned up after themselves and they are on time. I had a good experience with them.