Budget Electric

Michael showed up on time and even called me as he was on his way to my home which I appreciated. He not only fixed my issue buy also explained to me how things work electrically. I would hire them again for any electrical issues and hope I get Michael again. Your company is lucky to have him.

We submitted a service request through our AHS home warranty and were assigned to Budget Electric. It was after work hours. It affected our fridge and stove, so AHS put it as expedite/emergency. The next morning we were contacted by BE, and they found us a canceled appointment time for the following morning. In the meantime, I searched BE for reviews and saw quite a few negative reviews, leaving me nervous for our appointment. Based on the service we received, I don't know how they have bad reviews. The women answering my phone calls were very understanding and patient with may many phone calls. Michelle and another woman handled all my questions and concerns. There were a couple of times I wasn't able to reach them, but I'm assuming they were handling other calls or were at a unch break. Although it was an hour outside of our service window, we had an electrician show up soon after. With the storms, I think they're busy and sometimes run a little behind. Michael was the best and completely blew away all concerns as soon as he arrived. He was courteous and positive the entire time. He asked permission for coming inside, opening doors, going into rooms, etc. He patiently explained everything he did. He wasn't annoyed by curiosity or my questions. He was thorough and had diagnosed our problem in less than 5 minutes. Although it ended up being an issue for PG&E to fix, Michael double-checked the circuit breaker and boxes. He replaced a faulty fuse box to ensure no additional issues. After our service was complete, I shared our initial concerns based on previous reviews. Michael was still positive and genuinely courteous. He had positive things to say about Miguel and Abraham as well. He explained they have a high volume of service calls. He didn't make excuses. Without dismissing the other reviews, he said that with the volume of calls they do, there are probably some negative reviews. Although I don't typically leave reviews, I felt it was only fair to give an honest review after reading the negative reviews. Thanks to BE and Michael for service above and beyond!

Michael was very professional and called ahead when he hit traffic and was going to be late. He also identified that I had incorrectly rated breakers installed in my panel and recommended replacement. The estimate was free and when he came back to do the work, he was prompt, courteous, and did the work quickly and efficiently. He also informed me of a 48mo warranty on the new breakers.

This was a $49 big deal purchase. It was okay, not so bad, not so good -- nothing special about it. I didn't have any electrical problems. I think a couple of my cords were stripped and I was a little worried. He didn't tell me that there were any problem. He just came and checked a few things . Then he said everything was good and there was nothing major at all as far as problems. $49 was not too bad for general checking like this. It was okay, but it was just an inspection. They don't do certain things when only doing an inspection. They should increase the amount of knowledge sharing and answer more questions.

I purchased a 2 recessed light service deal from them. The guys never called or showed. I tried reaching them a few times and managed to speak with them once. However, they were a no-show for the appointment and never bothered to contact me again. I never got my money back and they didn't provide the services promised.

The contractors work was excellent. There was some miscommunication between what I thought the deal entailed and what he thought it did. I was under the impression he was to be here for two hours so I gave him various projects to work on. When he was done, he handed me another bill for the "extra" work. In the end, he did not charge me which I thought was appropriate but he was a little difficult at first. I would use him again but I would make sure I knew what the costs were going to be ahead of time.

Scheduled 10 to 12 window, no showed and was not able to reach them until 5pm that day. Rescheduled and owner came out and he arrived an hour late stating he was just here to "do an estimate" for a job we had paid for weeks before. We then rescheduled a THIRD time. The technician arrived 45 minutes after the agreed upon window, did not have the parts required, and took an hour to do a job that the owner had told us should take 20 minutes

Scheduled 3 different times never called or showed up had to take off work. Now they will not answer my calls.

They didn't call, answer my phone call or do anything. I still haven't been refunded of my money. Stay away from this place

Their work was okay but they should have been more knowledgeable about the laws in California. California has a law where fuse boxes cannot be in the closet. He did not tell me that so I had to pay another company to additional money to move them.

Initially I thought it went great. He showed up on time, understood what we needed (a new outlet in the garage for our freezer), and got right to work. He also patched a hole where another outlet had been and put in a GFI (for a very reasonable additional cost). My only concerns were at the end. After he finished installing the outlet he asked where the panel was. Apparently he tripped the breaker while he was installing the outlet. But wait-shouldn't he have turned the breaker off before he started the work? Yikes! And also after he finished the installation (and saw the panel) he said we could have an issue with the freezer compressor tripping the circuit because it wasn't rated high enough. Again, shouldn't he have looked at that first? So far it has been OK, but we don't access our freezer everyday so if it trips it could be several days before we realize it (and the loss of a lot of food). I would use them again but would ask questions and watch their work a bit more carefully next time.

The man who came out was very pleasant and gave me a verbal estimate. He was supposed to follow up with a written or email estimate and never did, so I didn't end up using them.

I purchased the $129 big deal to have them come out and install an outdoor electrical outlet. I was never able to get them to come out and do the work. Very unresponsive and unprofessional.

It was fine. I had to go back three times. We would set up a time for him to come out and them he was too busy or the next time was he will definitely fit me in and them something came up. Once he got here it was fine. The works was good, but getting back and following through was not so great, he was probably busy. He was a nice guy and it seemed like the persons at the office screwed up the scheduling and he was just a victim of it. He was quick and good and I have no complaints with the work. I think the price was fair.

Totally unsatisfactory, very unresponsive. I believe the secretary is a filter. I am at the point that I cannot rely on them.

I had troubles with scheduling the appointment with them. I have not had the service done.

He was ok. We had a problem with a light but he couldn’t figure out what it was. He suggested just to replace the light but the house was built just recently.

They were great. There was no extra charge. They were fast. They were on time. They were upfront about if there was something we needed to have done and what it would cost. Overall, it was a good experience. I would absolutely use them again.

The service was fine. Everything was good. My interaction was positive. The electrical work is fine. It was a big deal purchase. I did spend more than that.

They were in and out quickly. He diagnosed the problem very quickly.

The provider never contacted me even after I left messages to schedule the appointment.

The price and quality were good. There were some issues around arriving at the property at indicated times. Overall, the work they did was good.

For this job, I would give Budget Electric a solid B+ overall. Angie's List doesn't have this, so I had to go with a B. I'll explain further below. I purchased this package mostly for the ceiling fan installation, and that went great! The room where I needed the ceiling fan installed was already pre-wired for it, but there was a large, difficult-to-move desk directly below the ceiling fan pre-wire, so the electrician had to work around that. He finished in just about an hour, then proceeded to show me how to use all the controls and even recommended how to attach the remote's base to the wall to make it look like it was there originally. If I was grading just on this, it would have been an A all around. However, the problem was with the whole-house electrical inspection. Through some miscommunication, the electrician who installed the ceiling fan did not know that the package I purchased included the inspection, so he did not have his tools for it. I had to schedule the inspection separately, which meant another day I had to work from home. The second electrician who did the inspection was great. He explained everything he was doing, went over the areas of concern and possible upgrades (as well as why I may or may not want the upgrades), and told me that he was preparing a report with all the same information that I would have the following day, so I didn't need to write everything down. The problem was getting the report. I had to e-mail Budget Electric twice to follow up, and I eventually got it a week later. If it weren't for this and having to work from home an extra day for the inspection, I would wholeheartedly recommend Budget Electric. As it is, I would recommend them, but with caveats on responsiveness, punctuality, and professionalism.

We have had a difficult time to get this scheduled. They do not respond to my calls. I could only leave a message on an answering machine. I am seeking a refund from Angie's List.

They were unprofessional and missed the appointment. We put several things on hold. We contacted them several times and they never returned any of our calls. I would not recommend them.