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TOYAMA'S POOL SERVICE

Pool and Spa Service, Plaster, Home inspection

About us

We are a full service pool company that handles everything to do with pools. We clean, repair and re-model pools and we are in the business of making your backyard investment something you can enjoy with your family. We have been in business for 30 years and have knowlege of every facet of the pool business. Here is a list of our Management: Mark Toyama - Owner/Maintenance Manager - 30 years in the industry, Brian Smith - Repairs Manager - 28 years in the industry, Reed Hartzog - Office Manager/Remodeling Supervisor - 15 years in the industry.

Business highlights

40 years of trusted experience

Services we offer

We offer residential & commercial full weekly pool/spa/fountain maintenance, any pool/spa/fountain repairs & any size pool re-model.

Services we don't offer

We do not offer chemical only or bi-weekly pool maintenance because it is not the proper way to care for a pool.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-18 of 18 reviews

Erik P.
08/2020
5.0
pool cleaners
  + -1 more
Great. I called Matt and he was extremely helpful. He provided me with a plan of attack before scheduling an on-site visit. Very informative and professional. I will be calling Matt back if I encounter any other problems in the future.
Description of Work: Salt Cell diagnosis
Rating CategoryRating out of 5
Yes, I recommend this pro

Martin R.
08/2019
5.0
pool cleaners
  + -1 more
I called Toyama Pool Service as my pump was sluggish and I thought it might be need of repair. Matt answered my call and asked my quite a few questions to determine if my problem was my pump or some other problem. He was extremely knowledgeable, patient and courteous. I wound pop calling him several times and he finally suggested that the problem might be that might filter needed cleaning even though I had cleaned it a month before. After I mentioned that i had been having algae problems he noted that algae can clog the filter even though it had been recently cleaned. He made some other suggestions to help clear my algae. I followed his suggestion and he was correct as my filter was dirty and full of algae. I followed his other advice and my algae problems are almost gone. I appreciated his patience and advice and will use Toyama when I need some pool service. I recommend them highly to others.
Description of Work: Possible pump repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara A.
05/2018
3.0
pool cleaners
  + -1 more
We were out of their normal area of business but recommended another possibility.
Description of Work: Pool renovations, replastering, coping, etc.

Rating CategoryRating out of 5
responsiveness
5.0


Dan S.
02/2017
5.0
pool cleaners
  + -1 more
Mark and Brian from Toyama each discussed the job and quoted a fair price. Brian removed all the PVC not on the roof and even corrected an error on the existing plumbing. They cleaned up and hauled away all the old materials in an afternoon.
Description of Work: I got rid of my old solar heaters because the mounting had caused roof leaks after 20 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Kevin P.
10/2016
5.0
pool cleaners
  + -1 more
They were on time, did excellent work, very competent. Would hire again.
Description of Work: I bought the pool check up package

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Robert M.
07/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: On time, friendly and did an outstanding job and even did a couple of things for me beyond the service call description

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Lisa A.
03/2016
5.0
pool cleaners
  + -1 more
They were here on time, and VERY enthusiastic about their work. I wanted to know how to breakdown the filter myself and they were happy to walk me through the entire process. They even tested my water and advised me on several ways to treat it and keep it clean. Plus they took a look at the electrical set up for the spa light as it was not working and gave me advise on that. I could not be more pleased with their professionalism and dedication to their work - I found my "go to company" for my spa!
Description of Work: Broke down our spa filter and cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

George A.
02/2016
5.0
pool cleaners
  + -1 more
I think they are great with their customer service. They are very knowledgeable, family friendly, and the owner even takes the time to come out the first time to explain the process.
Description of Work: They did a pool evaluation.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry P.
08/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TOYAMA'S POOL SERVICE
We appreciate your review, thank you [removed member name]!

Teresa W.
07/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Very friendly and knowledgeable. Taught me a lot about the old hot tub that came with our house. Would appreciate better follow-up on part requests though. Have had to look elsewhere for needed parts. | |But, these guys are super helpful, so the pointers and info they did provide helped a lot and was worth the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$59

Henry L.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Drained/cleaned spa, cleaned and refreshed DE filter. Excellent communications throughout process. Mark was punctual and had very useful tips for maintaining and for upkeeping the spa. He suggested some repairs that they also provide since my spa is 14 years old now but it was not a high pressure sales pitch by any means. Price is on par with other similar services in the area. We will definitely call Toyama's Pool Service again for future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from TOYAMA'S POOL SERVICE
Thank you for the review (member name)!

Donald H.
03/2015
5.0
plastering, pool cleaners
  + 0 more
Toyama Pool Service drained, repaired plaster in the pool, power washed, cleaned, refilled and added conditioner to the pool. They did the work when and as promised. They were professional and pleasant folks to work with and I will not hesitate using them again if needed. I highly recommend them.
Description of Work: drained, repaired plaster in pool, pressure washed, cleaned, refilled and added conditioner to refilled pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from TOYAMA'S POOL SERVICE
Thank you (member name removed) you are a great customer as well.

Lisa T.
03/2015
5.0
pool cleaners
  + -1 more
/
Description of Work: Toyama's Pool Service conducts weekly pool service, maintenance, and repair. Our pool is always sparkling clean. They have done repair work on the pool and their bids are very competitive and they always finish their work on time. I don't worry about leaving the dogs in the backyard if I have to do errands because they interact really well with them and they are very careful upon leaving to make sure gates are secured.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TOYAMA'S POOL SERVICE
Thank you for the kind review ! We really appreciate it!

John G.
03/2015
5.0
pool cleaners
  + -1 more
This is a top notch pool service provider, very professional.
Description of Work: Came out to evaluate pool cleaner issues. Went above and beyond the scope of work, very pleasant to deal with. A++++

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from TOYAMA'S POOL SERVICE
Thank you for the kind review [removed member name]!

JNell S.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Replace pool light. Replace key cover & GFCI cover. Removed old mastice around pool and installed new mastice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from TOYAMA'S POOL SERVICE
Thank you for the great review ! Please let us know if you need anything else.

Daniel B.
12/2014
5.0
pool cleaners
  + -1 more
When I approved they showed up next day and installed also sent some to clean next day.
Description of Work: New pump and filter for my spa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from TOYAMA'S POOL SERVICE
Thank you for the kind review [member name removed]! Also thank you for your business over the years.

Lisa T.
10/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: They provide monthly pool service and pool maintenance and supplies as needed. Very, very happy with this company. They are very professional and personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from TOYAMA'S POOL SERVICE
Thank you for the kind words Lisa! We appreciate your business as well!

Edric R.
07/2014
5.0
pool cleaners
  + -1 more
Excellent. Could not ask for better.
Description of Work: Weekly service of above ground spa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TOYAMA'S POOL SERVICE
Hi [member name removed], Thank you for your kind words. Please let us know if we can help you with anything in the future. Sincerely, Toyama's Pool Service, Inc.

    Contact information

    11303 Slater Ave, Fountain Valley, CA 92708

    www.toyamaspoolservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    834896
    Trade License Locale
    California
    Trade License Authority
    California: Contractors
    Trade License Expiration
    03/31/2026

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Plaster,
    Home inspection

    FAQ

    TOYAMA'S POOL SERVICE is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    TOYAMA'S POOL SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, TOYAMA'S POOL SERVICE does not offer free project estimates.
    Yes, TOYAMA'S POOL SERVICE offers eco-friendly accreditations.
    No, TOYAMA'S POOL SERVICE does not offer a senior discount.
    No, TOYAMA'S POOL SERVICE does not offer emergency services.
    Yes, TOYAMA'S POOL SERVICE offers warranties.
    TOYAMA'S POOL SERVICE offers the following services: We offer residential & commercial full weekly pool/spa/fountain maintenance, any pool/spa/fountain repairs & any size pool re-model.
    We do not offer chemical only or bi-weekly pool maintenance because it is not the proper way to care for a pool.

    Contact information

    11303 Slater Ave, Fountain Valley, CA 92708

    www.toyamaspoolservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed