Professional Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

With all the new health concerns caused by COVID-19 we at Professional Plumbing Inc have increased our efforts to make sure we help stop the spread of this virus. All our technicians are now wearing a new set of gloves and booties into each home. All tools are wiped down with wipes made to kill germs, not just clean them before going back into the trucks. Hand tools are periodically dipped in rubbing alcohol to further help destroy germs. These may seem like extreme measures, but we take your health and the health of all our employees seriously. Thank you for your continued business. We are not the typical plumbers, our guys are neat and clean, well groomed, respectful of you and your property. They arrive in a clean truck that is well stocked, and best of all we don't try to charge you a ridiculous amount of money to do a so-so job. Minor plumbing leaks to replacing the sewer line in you front yard. We can handle any plumbing issue you have quickly and we are affordable. We are here to help. We want your business and it shows on every job we do. We come in and quickly solve your plumbing issues, then we clean up so well that you can't really tell that we were even there, except of course, your plumbing is working the way it is supposed to. Try us once and you will wonder why you haven't used us in the past and you'll want to use us in the future. Additional phone - (949) 646-5511, (877) 755-3519.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Services – Repairs, Re-Pipes, Drips & Leaks, Garbage Disposals, Drain Cleaning, Water Heaters, Slab Leaks, Backflow, & Natural Gas Lines.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.8343 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 343 reviews

kelvin J.
02/2015
5.0
plumbing, drain cleaning
  + 0 more
Lines that were cleared are clean, however, the cleared lines didn't include guest bath tub or master bath shower. Camera line inspection of all lines (sink, kitchen, laundry, tub, and shower) was done (by Chris) on a follow-up and schedule was made to install additional 2-way clean outs for future line maintenance to street main line. The scheduled work was completed in days with payment due following completed work. The work was done quickly and cleanly, a follow-up call was made (by Chris) to confirm completed work.
Description of Work: Cleared line down sink, kitchen, and laundry clean out. Follow-up inspection camera lines and install additional 2-way clean outs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Dani H.
02/2015
5.0
plumbing, remodeling, home remodeling
  + 1 more
Appointment was made within a week of calling them. Plumber showed up on time. Very professional and cleaned up the area after both jobs I would definitely use them again.
Description of Work: We purchased Angie's deal for $89.00. He came out & replaced a bathroom faucet that had been linking and installed a shut off valve to the refrigerator ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

David E.
01/2015
5.0
plumbing
  + -1 more
They gave me an estimate. They came and did a good job. Nick did a wonderful job. He was clean and smart. They get the work done when they say they would. I would call them again. The work was perfect. The job went according to plan.
Description of Work: They fixed some plumbing in my garbage disposal in the kitchen and replaced the toilet in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Edward H.
01/2015
5.0
plumbing
  + -1 more
Great positive attitude. Very professional. Strongly recommend this company.
Description of Work: Installed three toilets. Changed supply valves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Charles H.
01/2015
5.0
plumbing
  + -1 more
I have used them a couple of times. They are very professional. They are no nonsense. They come in give me a quote, do the work, clean up and leave. The cost was neutral. I had figured out what it would cost for me to do it without labor and all the parts. They were very reasonable. The cost covered all new piping, from the dishwasher all the way out to the wall, and the industrial grade garbage disposal. I have had no problems. I would absolutely use this provider again in the future.
Description of Work: They replaced the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Allison S.
01/2015
5.0
plumbing
  + -1 more
The technician showed up on time, quickly diagnosed the problem, and fixed it. Totally professional.
Description of Work: Serviced shower faucet and heat to stop leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jack M.
01/2015
5.0
plumbing
  + -1 more
He was very nice and professional. The job was quite simple and it took him less than 10 minutes to do it.
Description of Work: I've purchased a Big Deal for Professional Plumbing Inc for outdoor hose faucet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Tim M.
01/2015
5.0
plumbing
  + -1 more
The problem was diagnosed, locating the slab leak, the floor jack hammered to gain access to the leak, and repairs made. The work was performed in a timely fashion. The repairman was professional, competent and courteous. I was very pleased with the work and would recommend Professional Plumbing, Inc. If I have a problem in the future, I would certainly call them.
Description of Work: Repaired a slab leak in a concrete slab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Robert H.
12/2014
5.0
plumbing
  + -1 more
Arrived a few minutes before the promised time. Quickly fixed the leaking toilet valvefor the prepaid price ageed. Left a copy of work report with suggestions for future work. Serviceman(Mark) was courteous and professional.
Description of Work: Repaired Toilet. Replaced leaking flapper valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.95

Peter P.
12/2014
5.0
plumbing
  + -1 more
Initial contact was with Jay via email and phone. He was very quick to respond--within minutes at times. He took the time to understand what I wanted to do and gave excellent advice/recommendations. Purchased the $89 for $200 worth of plumbing which made this service a good deal compared to other plumbers. Chris was assigned to my case. I had an appointment for 11 AM to 1 PM. Chris called at 11:30 AM, saying that he would be by my house in about 30 minutes. He was very prompt. Truck was clean. Chris was clean, professional, and courteous. Explained the procedure to me and proceeded to work. He was very efficient at working. I could tell he was a perfectionist and wanted everything straight and clean before he was satisfied with the job. Chris seemed very knowledgeable. He cleaned up after he was finished and the finished product looked excellent. All went well. I expect to use Professional plumbing in the future for my plumbing needs. These guys are GOOD!
Description of Work: Installed electronic water valve on water main in garage. The cost is for labor only.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Hitesh H.
12/2014
5.0
plumbing
  + -1 more
Arrived before time and work was done professionaly.
Description of Work: Replaced garbage Disposal and was done in very professional manner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Professional Plumbing Inc
I was so shocked at the Review.... We take all our reviews very seriously and after talking with the Tech and trying to understand what was going on, I think you have the wrong company. I noticed you said the date of service was Sept 16th. The only work we did for you was on Nov 10th. If you have the wrong company, we understand mistakes happen and would appreciate if you would contact Angie's List to have this review removed, as we will be doing so also. If you feel you have the right company but made a mistake on the date, please let us know. The reason I feel you have the wrong company is in the response below, I wrote this prior to seeing the discrepancy in the dates of service. I am not sure what more we can do. You bought the deal on Nov 10th and we were at your home before 1:00 pm the same day and you gave us an "F" for Responsiveness. We were 16 mins earlier than the scheduled time and you gave us a "D" for Punctuality. You supplied all the parts and we have not heard of any problems, leaks or other issues that are related to a problem with the installation but we got another "F". The only job you wanted done was to install your garbage disposal, and for $89 which is less than our minimum service call, another "F". It is very rare we ever hear of one of our tech not being 100% Professional, But I know none would ever be rude,,,, "F" again. If I am missing something please let me know. I am just having a hard time trying to understand why we got a review like this.

Kristin B.
12/2014
5.0
plumbing, remodeling, home remodeling
  + 1 more
Perfect. Will call these guys again when I need a plumber.
Description of Work: Installed Kitchen Faucet and new lines, install tub spout and cleared garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Professional Plumbing Inc
Thank you :)

Gayle C.
12/2014
5.0
drain cleaning
  + -1 more
They were on time, knowledgeable, fixed the situation, and they were pleasant to work with.
Description of Work: Fixed drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Stan V.
12/2014
5.0
plumbing
  + -1 more
Tech was great and informed me of everything that needed to be done and replaced b4 it was preformed.
Description of Work: Change out washer bibs and replace hoses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carole S H.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
I took advantage of Professional Plumbing Inc.'s Big Deal - $200.00 worth of plumbing for $89.00, and am very glad I did! It was a very positive experience. Chris is very personable and good at explaining the problem and what needed to be done. The faucets in the guest bathroom needed parts that he does not carry on his truck, so he made a note to bring them top his next visit, which he did. Other things that went on his list were moving a faucet in the yard so as to provide easier access, and removing an old water softener that was probably leaking a substance into the water line. The biggest problem for us was that the water pressure in our home was so low that the tub/shower in one bathroom was not useable. When Chris increased the pressure setting it substantially increased the water pressure throughout the house. But it was not a complete solution to the low water pressure in the one bathrooms. So, he studied the location of both shower/tub fixtures, trying to decide how to attack the problem since it would involve to the pipes somehow. He wanted to think about the possibilities before he tackled the problem, and there was not time to do the job that day anyway. When he returned the following week, he had a helper with him who worked on the more simple problems while Chris tackled the shower problem. He removed the faucet and found that something was clogging one part of the pipes near the faucet. It was impossible to identify what the item was without opening the wall, which involved removing tiles, etc. Because of what he had already done the water pressure was much better and we decided to wait until later for that project. It was obvious that Chris and his helper were very knowledgeable about their trade and were dedicated to doing excellent work. We both were very pleased and will certainly call Chris for help in the future. A couple of weeks later the water pressure in that problem bathroom is just fine. Apparently, whatever was blocking the pipe is gone. Yeah!!
Description of Work: He solved our plumbing problems! He replaced faucet seals, moved a faucet in the yard, removed a water softener that we were not using, and did some magic to get us good water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

mary R.
12/2014
4.0
plumbing
  + -1 more
I Purchased and Angie's list deal. While most of these are pretty good, this one didn't save me any money. it was for $200 of plumbing services for $89. I got two other estimates in the $225-$250 range, so when the plumber told me it was $330, I asked him why the estimate was so much higher then my other estimates, was it perhaps the deal I purchased? That's when he go mad and started calling me Sweeties" as if I didn't know what I was speaking about. I told him I needed to think about what to do for a few minutes and he started packing up saying it will cost $$$ if he has to come back. Then the owner called me to discuss, and was very nice, sort of apologetic. I decided to complete the job, because it was going into a holiday weekend, and it really needed to be done, and I had already paid for the deal, and the quality reviews of this company are good, so against my nature, I said to do it. The plumber on site could barely look at me, but was all nice and friendly when my husband came to take a look. My husband thought I get treated differently being a women handling the problem.
Description of Work: The fixed a broken irrigation line lever

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$330

Terri O.
11/2014
5.0
plumbing
  + -1 more
The professional van with all the tools showed up on time, the man looked at the problem, then he fixed it in a timely manner.
Description of Work: fixed a broken valve, a leak, and replaced some copper pipe outside at the garden hose connector

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Professional Plumbing Inc
You forgot to say how clean and neat the truck and Chris were,,,, Just kidding, Thank you so much for the kind words, We do stock a very extensive inventory, just so we can get your job done while we are there. William Horsky

TERESA P.
11/2014
5.0
plumbing
  + -1 more
Chris was thorough. Our clogged drain was years in the making and was not a quick or easy fix. Chris took his time and made sure that the job was done properly and then cleaned up after himself.Prompt, thorough and professional, we will call again!
Description of Work: cleared our kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Professional Plumbing Inc
Yes, Chris told me about this one.... From the sounds of it Chris did a good job of cleaning up and you were happy, That is one of,,,, I mean 2 of the things we take pride in, A Happy Customer and a well cleaned work area when we are done. Smiles William Horsky

Dave K.
11/2014
5.0
plumbing, water heater repair
  + 0 more
Service provided by Mark L. Excellent service and very professional. I would (will?) have him back any time I need plumbing services. He drained and removed the old water heater (w/h). He took it with him so I didn't have to deal with disposing of the old w/h. He went to the store and purchased a new gas fired w/h and all the necessary fittings to install it. I noticed Mark took pictures of the existing installation so as not to have to make multiple trips for missed or forgotten plumbing. Once the new w/h was installed and tested, Mark cleaned off the driveway, explained my options for payment and went on to the next job. He was not only on time for our appointment, he was actually a few minutes early. The promise was between 1 and 3 pm he showed up slightly before 1 pm.
Description of Work: Replaced gas water heater.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Professional Plumbing Inc
Thank you for the kind review. We try very hard to be on time and in the first hour of our scheduled time. We really never know what a customer may need in addition to the issue they originally called about. So we sometimes run a little late as we want to take care of all your issues while we are there. No one likes waiting for a service tech, we try to take a little of the sting out of it. We take many before and after pictures so we can review and discuss them to make sure everything is getting done correctly and to code. We actually have the parts on each truck to do 2 complete water heater installations plus extra parts for many other jobs. Approximately a $10,000 inventory on each truck. This way we can handle most any job without having to leave and get parts. Large ticket items like water heaters and toilets just take up to much room. Thank you again for the review and trusting us to do your plumbing repairs. Jay

Robert D.
11/2014
5.0
plumbing
  + -1 more
See above.
Description of Work: I called Professional Plumbing because there was no cold water coming into the washing machine. I thought is was a faulty hose bib. I called and talked to Jay at Professional Plumbing and he explained that he could come out for a service call, but he thought the problem was caused by a faulty solenoid in the washer. I checked and he was right. So we needed to call a washer repairman rather than a plumber. Jay saved me $100.00 for a service call. Professional Plumbing is going to be my plumber from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Professional Plumbing Inc
Thank you for giving us a great review even though we didn't do work for you. It's our job to help you, not just come out there and charge you money. I am very glad it worked out like I thought. I hope your appliance tech did a good job and if so, please let us know who you used as we are always looking for good people. Thanks again Jay

duane F.
11/2014
5.0
water heater repair
  + -1 more
I purchased this deal yesterday and the service provider did contact me. The ad was a bit misleading because it did not specify that there were restrictions to tank-less water heaters so the provider was not able to perform services. I will not be moving forward with the deal and at this point I am requesting a refund.
Description of Work: Purchased Big Deal.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0

$49

Response from Professional Plumbing Inc
Hi (Removed Member Name), First let me apologize if you felt our ad was misleading, we try hard not to let that happen, even though Angie's List writes the ads, we have some say as to what is in it. If you would please contact us and let us know what it is that is misleading, we may be able to talk to Angie's List and resolve this so other customers do not run into the same issue. It is important to get customer feed back, we think like plumbers and advertisers and sometimes do not understand things the same way a consumer may. Thank you for taking your time to write the review.

Jeff Z.
11/2014
5.0
plumbing, water heater repair
  + 0 more
I had these guys out twice for two separate jobs, and I will continue to call PP first. Even though it wasn't an emergency, I called Jay early in the morning hoping to get someone to come out same day. He was able to squeeze in a 2-4pm window (which not many companies do). I get a call from Mark L. a little later saying he just got off a job early and could he come out. Absolutely! So basically, he wasn't on time - but 5 hours early. Big points for that. I opened the garage door and Mark went straight to work. He completed the quality job in about 30 minutes, testing everything and making sure I was satisfied before he left. Great work. I'm very happy with PP. If my neighbors need quality, honest work I'll have no problem referring them.
Description of Work: Replaced 3/4 ball valve and MIP on the cold intake on my AO SMITH water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Professional Plumbing Inc
Thanks for the sparkling review. We try not to promise to be there if we are not sure,,,,, Luck was on our side when a job got done earlier than we thought it would. When this happens the most urgent job gets move up the list and that day it was you.... :) I am glad everything worked out the way it did, you got your job done and we got a great review.... Thank you so much for taking the time to write about your experience. Jay

Linda S.
11/2014
5.0
plumbing
  + -1 more
I called Liz at Professional Plumbers, Inc. and was able to make an appointment that was convenient for me right away. Chris came right at the beginning of the time window that I had been given. Chris is extremely professional and knew exactly what to do. I had originally called about my toilets but while he was here, I showed him two other annoying problems I was having with my kitchen sink and guest bathtub. He said could fix them too. I was so happy to have these small problems taken care of without having to make a separate appointment. It was just a small additional fee. Chris was very polite, fast and neat and showed me exactly what he did. He also recommended I get new toilet handles as mine were beginning to fail. He showed me exactly what I needed to order and how I could screw them on myself. Professional Plumbers also offered a coupon for Angie's List members that saved quite a bit of money. It was $89 for $200 worth of labor. That gave me a great discount on the total bill which was $274, including parts for the guts of two toilets. I definitely would highly recommend Chris and Professional Plumbers to anyone for their plumbing needs.
Description of Work: Replaced guts of two toilets and repositioned kitchen faucet and adjusted bath tub valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

David M.
11/2014
5.0
plumbing
  + -1 more
I wasnt able to use the deal because I was located out of the service area, however they responded in a timely fashion.
Description of Work: I purchased a deal for 200.00 worth of plumbing service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Susan S.
11/2014
5.0
plumbing
  + -1 more
Will use him again and would recommend him!
Description of Work: Showed up on time, great guy, was very happy with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

Multiple Locations: Inland Empire &, Fountain Valley, CA 92708

http://www.prof-plumb.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
517514
Trade License Locale
California
Trade License Authority
California: Contractors
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
General Remodeling,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

Professional Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Professional Plumbing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Professional Plumbing Inc offers free project estimates.
No, Professional Plumbing Inc does not offer eco-friendly accreditations.
Yes, Professional Plumbing Inc offers a 5% senior discount.
Yes, Professional Plumbing Inc offers emergency services.
Yes, Professional Plumbing Inc offers warranties.
Professional Plumbing Inc offers the following services: Plumbing Services – Repairs, Re-Pipes, Drips & Leaks, Garbage Disposals, Drain Cleaning, Water Heaters, Slab Leaks, Backflow, & Natural Gas Lines.

Contact information

Multiple Locations: Inland Empire &, Fountain Valley, CA 92708

http://www.prof-plumb.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day